Technical Application Services Manager

4 dagen geleden


Amsterdam, Noord-Holland, Nederland Knab Voltijd
Overview

Knab is a financial services company that aims to simplify and improve the lives of its customers. Our unique approach combines smart technical solutions with human intelligence to create personalized financial services.

Salary

We offer a competitive salary, estimated to be around €60,000 - €80,000 per year, depending on experience and qualifications.

Job Description

Responsibilities:

  • Take ownership of the Identity and Access Management suite (IdentityNow) and our main ITSM tool (Jira).
  • Configure roles and entitlements to grant employees access to systems on a need-to-know basis.
  • Ensure employees are granted the correct roles automatically or can request access through the self-service portal.
  • Provide advice on authorization management and design to system owners.
  • Conduct access reviews in a timely manner and identify inefficiencies for process improvements.
  • Maintain the authorization design, create and modify project and related workflows in Jira.

The Team:

  • The IT Services team consists of 4 first-line support engineers, 4 second-line system administrators, 2 IT process managers, and 2 functional application managers.
  • The team reports to the IT Services Lead within the IT Functions and Foundation stream.
Required Skills and Qualifications

To succeed in this role, you should have:

  • Strong communication skills and be able to work independently.
  • Able to analyze complex problems and provide structured solutions.
  • Experience with Azure Active Directory, IdentityNow, and Jira is preferred but not required.
  • Familiarity with role-based access control (RBAC) and Identity and Access Management (IAM).
Benefits

We offer a dynamic and inclusive work environment where you can grow professionally and personally. Our benefits include:

  • A competitive salary and benefits package.
  • A chance to work with a talented team and contribute to a stable and efficient IT service management organization.
  • Opportunities for professional growth and development.
Others

Knab is an open workplace that values diversity and inclusion. We welcome candidates from all nationalities, races, and genders. If you're passionate about technology and customer satisfaction, we encourage you to apply.



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