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Sales Operations Coordinator
2 maanden geleden
About Scotch & Soda
We're a global designer, manufacturer, and distributor of socks, legwear, sportswear, bodywear, and accessories. Our company is built on a passion for individuality, authenticity, and self-expression.
Job Overview
We're seeking a highly organized and detail-oriented Sales Support Coordinator to join our Operations team. As a key member of our team, you'll play a crucial role in ensuring seamless coordination and efficiency in sales operations, providing indispensable support to our European wholesale division.
Key Responsibilities
- Process orders from entry to invoicing, ensuring accuracy and timely delivery.
- Investigate and resolve customer queries, providing exceptional service and support.
- Work closely with our seasonal content team to provide business partners with necessary tools and information.
- Coordinate the provision of seasonal samples to our partners.
- Support the international sales team with showroom preparations, buying tool preparations, cancellations, and after-sales reporting.
- Ensure maximum efficiency in order processing, delivery execution, and payment fulfillment.
- Manage sales orders, ensuring accuracy and timely processing.
- Collaborate with the sales team to generate sales reports and analyze performance data.
- Handle customer inquiries, resolve issues, and maintain strong relationships with European wholesale clients and distributors.
- Support the Sales managers and Directors with administrative tasks and calendar management.
- Collaborate with the global team to implement and improve sales support processes.
- Prepare and manage sales presentations and marketing materials.
- Advise on stock levels and work closely with the planning team to ensure timely deliveries.
- Provide language support in both French and English for sales-related communications and documentation.
Requirements
We're looking for someone with a passion for our brands, excellent problem-solving skills, and a service-oriented mindset. If you're a detail-oriented and organized individual with a passion for sales and operations, we'd love to hear from you.
