Digital Training Specialist

2 weken geleden

Utrecht, Utrecht, Nederland JACOBS DOUWE EGBERTS Voltijd

Unlock Your Potential

At JACOBS DOUWE EGBERTS, we're not just about Coffee or Tea; we're all about the moments and connections they spark. With a history spanning 270 years, we've been shaping the daily rituals of people worldwide, driven by our dedication to quality products and sustainability.

We are action-driven and deliver our commitments. This means the freedom to challenge the status quo and to look for different perspectives. Our teams work by four fundamental values: We are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach. These values paint the best picture of the kind of fast-moving culture you'll join at JACOBS DOUWE EGBERTS.

Job Opportunity

Join us as a Digital Training & Adoption Intern at our international headquarters in Utrecht, starting in September 2024. In this internship, you will gain insider knowledge about the CRM (Customer Relationship Management) platform at JACOBS DOUWE EGBERTS by engaging in the design, development and deployment of our Digital Communication Enhancement solution and in the investigation, development and support of the roll-out of our Digital Enablement solution.

Your key activities will be:

  • Develop a Digital Communication Strategy & Plan to ensure effective communication with end users
  • Design and deploy in-app communication functionality to ensure effective communication with end users
  • Investigate digital adoption platform solutions to facilitate end user onboarding and increase adoption
  • Develop and roll out in-app training program to facilitate end user onboarding and increase adoption
  • Work with cross-functional teams within DevOps (including developers, solution architects, stakeholders, etc.)

Supported by a commendable 4.5 Glassdoor rating and 94% intern recommendation score, we pledge to provide you with a unique learning journey as part of our DevOps team, where you'll gain valuable insights into DevOps practices and Agile methodologies at JACOBS DOUWE EGBERTS and learn how to collaborate effectively on cross-functional teams in a dynamic matrix organization.

What's in it for you?

  • A monthly internship allowance of €525 (full-time)
  • Travel compensation if you don't have a free public transport card
  • Paid holidays for each internship term
  • Two weeks of remote working anywhere in Europe (EEA)
  • The chance to learn from the best DevOps professionals out there

Qualifications

Are you bursting with fresh ideas and a hunger for learning? We want you

Here's what we're looking for:

  • Academic Program: You are enrolled in a MSc program for the entirety of the internship, preferably in Learning & Development, HR, Change Management, Communications, or a related field.
  • Skillset: You possess strong MS Office skills and fluent proficiency in speaking and written English – Having some similar hands-on experience with food research activities is always a benefit.
  • Personal traits: You have a structured approach, a driven and energetic personality, excellent communication and people skills, and the ability to work both in a team and independently.
  • Commitment: You are ready to dedicate at least 4 months to this internship, preferably from the 2nd of September to December.
  • Availability: You can join the internship for 4 days per week, including three days in-office and one or two days remotely, ensuring an ideal balance between collaboration and independence.

As we hope to have piqued your interest, please ensure you also meet the eligibility criteria and academic requirements:

  • Your internship should be included in your study curriculum and directly contribute to your academic results.
  • Your educational institution is willing to sign a collaboration agreement with JACOBS DOUWE EGBERTS and when joining our Research departments, also sign an NDA agreement for internships.
  • You are either an EU(EEA) student residing in the Netherlands during the internship or a Non-EU(EEA) student enrolled and living in the Netherlands during the internship.

Additional Information

Are you ready to Unleash Your Possibility within JACOBS DOUWE EGBERTS?

Here's how to apply:

  • Upload your resume (in English) using our LinkedIn or career site application form
  • After applying, we'll reach out within three weeks to let you know what's next.
  • During the application process, you'll be asked to do an online assessment and at least one interview at our Utrecht office.

If you have questions, don't hesitate to contact our Campus team at IHQinternships@jdecoffee.com -- We're here to help

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