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Program Manager III, Ring Insights

2 maanden geleden

Amsterdam, Noord-Holland, Nederland Ring of Security B.V. - H42 Voltijd
About the Role

We are seeking a highly skilled Program Manager to join our Ring Insights team. As a Program Manager, you will be responsible for facilitating Alpha, Beta, and Delta testing for products designed to reduce crime in neighborhoods.

Key Responsibilities
  • Manage multiple stakeholder groups each week, ensuring effective communication and collaboration.
  • Develop weekly detailed reports around feedback, survey results, and metrics captured during testing.
  • Take ownership of situations with minimal guidance, demonstrating a bias for action.
  • Monitor backend metrics for assigned programs and correlate them with tester feedback to identify trends.
  • Manage multiple project/programs simultaneously, prioritizing tasks and resources effectively.
  • Create test plans for Alpha, Beta, and Delta Programs, ensuring thorough and efficient testing.
  • Collaborate with the logistics team to ship product for assigned programs.
About the Team

The Ring Insights organization is a growing group of customer-obsessed individuals. Our work and workstreams center around identifying customer needs and advocating for them through Trials, UX Research, and User Acceptance Testing.

Requirements
  • PMP certification or equivalent experience in program or project management.
  • Experience using data and metrics to determine and drive improvements.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
  • Experience defining program requirements and using data and metrics to determine improvements.
  • Experience in complex problem-solving and working in a tight schedule environment.
  • Experience working cross-functionally with tech and non-tech teams.
  • Experience leading process improvements.
  • Intermediate-level knowledge of Excel, including pivot tables, charts, and data cleansing.