Store Operations Manager for Premium Brands
1 week geleden
Unlock Your Potential with PVH
We are seeking a highly skilled Store Operations Manager to join our team at PVH. This role is responsible for leading store teams to deliver exceptional sales, profit, and customer experience while maintaining a visually distinctive and impeccably maintained store environment.
The ideal candidate will have previous supervisory or specialist roles within a premium or luxury brand, with a proven track record of connecting with consumers and managing people effectively. They will be an effective communicator, able to cultivate belonging, collaborate to win, and adapt fast in a dynamic retail environment.
About the Role:
- Lead store teams to achieve sales, profit, and customer service goals
- Identify opportunities to grow the business and improve performance through collaboration with others
- Maintain corporate visual merchandising directives and standards for sales floor and back room
- Work with the visual merchandising team to ensure clear communication and understanding between VM and store teams
- Partner with store management to build on business opportunities and achieve company standards and objectives
- Foster quality relationships with internal and external customers and ensure accountability of staff in building a repeat customer base
- Analyze store level reports and create action plans to improve results
- Assist with manpower planning, identification, recruitment, interviewing, and hiring processes
- Build bench strength for key positions, including possible successors
About You:
- You connect with consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand
- You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements
- You'll be an effective communicator with the ability to cultivate belonging
- You collaborate to win and recognize and celebrate the contributions and achievements of others
- You are courageous in giving feedback that promotes positive behavioral change
- You adapt fast and work with pace
- You are energetic and inspire trust, showing a clear presence on the shop floor
About Us:
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world.
What We Offer:
We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, plus a comprehensive benefits package that includes health insurance, retirement savings plan, and paid time off. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply for this exciting opportunity.
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