Relationship Manager
2 dagen geleden
About the Role
Northern Trust Corporation is seeking a skilled Relationship Manager to join our team. As a key member of our organization, you will be responsible for managing client relationships, identifying and mitigating risk, and driving business growth.
Key Responsibilities
- Project management of restructure and transition activity
- Identify, document, and manage client-related risk issues, ensuring adherence to corporate risk management protocols
- Proactively work with clients and internal partners to automate manual processes and minimize risk
- Identify and address service issues, ensuring timely escalation
- Timely delivery of client invoices and collection of associated fees
Requirements
- Proven proactive client service/RM experience, with the ability to build strong relationships through trust, credible knowledge, and delivery of solutions and responsiveness
- Analytical/problem-solving through organization and time management
- Ability to build strong internal and external networks to assist in the timely resolution of client enquiries/issues
- Initiative to independently accomplish tasks and make decisions
- Manage multiple priorities, considering client impact, timeframe complexity, and risk
- Ability to represent Northern Trust in external meetings and the client in internal meetings
- Fluency in Dutch and English essential
Working with Us
Northern Trust is a flexible and collaborative work environment where financial strength and stability empower us to explore new ideas. We encourage movement within the organization, have senior leaders who are accessible, and take pride in working for a company committed to assisting the communities we serve.
We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements.
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