Front Desk Ambassador

3 weken geleden


Amsterdam, Noord-Holland, Nederland Anantara Voltijd

Job Description

We are seeking a highly skilled and friendly Day/Night Receptionist to deliver exceptional first impressions to our guests. As a receptionist, you will be the heart of our hospitality team, providing a warm and welcoming atmosphere for our guests. Your passion for delivering outstanding service will be the key to exceeding their expectations and creating unforgettable luxury moments.

Key Responsibilities

  • Manage the smooth check-in and check-out process, ensuring a seamless experience for our guests.
  • Provide exceptional communication and problem-solving skills to resolve any guest concerns.
  • Maintain a proactive and solution-oriented approach to delivering outstanding service.
  • Collaborate with other departments to ensure seamless communication and a high level of service.
  • Upsell and notice commercial opportunities to enhance the guest experience.
  • Surprise our guests with your special touch and create authentic luxury moments.
  • Excellent communication skills and proficiency in the English language are essential for this role.

Requirements

  • No 9-to-5 mentality, flexibility within your schedule is a must.
  • Proactive, solution-oriented, and accurate in your approach.
  • Natural interest in other people and cultures.
  • Ability to work well under pressure and maintain a high level of service.

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