Marketplace Key Account Lead

2 weken geleden


Amsterdam, Noord-Holland, Nederland New Balance Voltijd
Job Mission:

As a key member of the New Balance team, you will be responsible for driving the growth and success of our dedicated digital marketplace accounts. This role requires a strong understanding of the wholesale and merchandising teams' commercial objectives and the ability to partner with IT, Marketplaces Operations, and Customer Service teams to ensure seamless marketplace operations.

Major Accountabilities:
  • Manage existing marketplace accounts and develop strategies to drive brand-driven growth.
  • Drive day-to-day actions, serving as the primary point of contact for dedicated marketplaces and internal/external stakeholders.
  • Identify marketplace opportunities, assess their commercial viability, and prioritize projects accordingly while ensuring long-term strategic growth of dedicated marketplaces.
  • Liaise closely with EMEA wholesale teams to ensure alignment with their overall strategies.
  • Collaborate with the merchandising team to evaluate stock opportunities and product ranging for marketplaces.
  • Produce informative daily/weekly reports, marketing, and product performance analysis.
  • Provide timely, accurate, and proactive analysis to deliver actionable insights and recommendations using all available data sources.
  • Lead forecasting processes for dedicated marketplaces.
  • Work closely with the Marketplaces Operations team to ensure order fulfillment meets agreed performance/SLA's.
  • Identify marketing opportunities with partners and coordinate requirements to support campaign launches.
  • Develop project plans to track and monitor the launch of marketplace programs.
  • Actively seek opportunities to increase revenue.
Requirements for Success:
  • Relevant experience in marketplace and/or partner program operations.
  • Strong communication and relationship-building skills.
  • Proficient in providing actionable insights and recommendations from reports and analysis.
  • Strong project management skills.
  • Proficiency with Microsoft Excel.
  • Strong analytical and problem-solving skills.
  • Comfortable communicating with senior leaders and possessing strong influencing skills.
  • Proactive mindset to understand available opportunities and business priorities.
  • Able and willing to travel on occasion.
  • Fluent in English, with other European languages an advantage.


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