Quality Assurance Specialist
4 weken geleden
We are seeking a highly skilled Quality & Training Specialist to join our team at MediaMarktSaturn Retail Group. As a key member of our organization, you will play a crucial role in ensuring that our customer service teams deliver exceptional service and uphold our quality standards.
Key Responsibilities- Monitor the quality of interactions and develop strategies to improve performance.
- Design and deliver impactful training programs to enhance the skills and knowledge of our team members.
- Conduct internal audits to ensure compliance with our quality standards and identify areas for improvement.
- Analyze data and create reports to share insights and drive business decisions.
- Collaborate with colleagues across various departments to optimize our services and improve customer satisfaction.
- 3-5 years of experience in a quality assurance and/or training role within customer care, preferably in the retail industry.
- Certification in training and development or quality management is a plus.
- Strong analytical skills with the ability to interpret data and drive actionable insights.
- Excellent communication and interpersonal skills, capable of motivating and coaching teams.
- Proficiency in customer care tools and quality monitoring systems.
MediaMarktSaturn Retail Group is the number ONE in Benelux and Europe, influencing how people experience and use technology. We make the difference by being there for our customers, through all channels. We explain, inspire, and enthuse. We are always on the move, shaping the future of customer care in the Benelux retail market.
What We Offer- A fantastic workplace on the 39th floor in 'De Rotterdam' overlooking the Erasmus Bridge.
- A hybrid working environment: choose diversity between working from home, in the office, or anywhere else.
- Good terms of employment and development and growth opportunities.
- Freedom and responsibility to shape your own role and bring ideas to fruition in an environment where anything goes.
Tell us who you are & why you want to join our team by sending your resume and a short motivation. We aim to get back to you within 5 business days.
-
Junior Quality Assurance Specialist
1 maand geleden
Rotterdam, Zuid-Holland, Nederland Synsel VoltijdWerken bij SynselLocatie: regio RotterdamSynsel is een bedrijf dat duurzaam produceren en de verbinding tussen mens en natuur zit diepgeworteld in het DNA. Met een uitgekristalliseerd kwaliteitsproces wordt er gewerkt aan efficiëntie in een moderne omgeving. Door te investeren in de medewerkers wordt er in een vooruitstrevend team gewerkt aan een...
-
Junior Quality Assurance Specialist
4 weken geleden
Rotterdam, Zuid-Holland, Nederland Synsel Techniek VoltijdVacaturebeschrijvingBedrijfsomschrijving:Locatie: regio RotterdamSynsel Techniek is een bedrijf dat zich richt op duurzaam produceren en de verbinding tussen mens en natuur zit diepgeworteld in het DNA van dit bedrijf. Met een uitgekristalliseerd kwaliteitsproces wordt er gewerkt aan efficiëntie in een moderne omgeving. Door te investeren in de medewerkers...
-
Quality Assurance Specialist
3 dagen geleden
Rotterdam, Zuid-Holland, Nederland Tagaddod VoltijdThe Quality Operations Specialist at Tagaddod will be responsible for ensuring the quality of all products produced by the company. This includes developing quality standards, conducting tests, and identifying issues in the production process.Key responsibilities include:Providing data on the quantity and quality of incoming and outgoing raw...
-
Product Quality Assurance Specialist
4 weken geleden
Rotterdam, Zuid-Holland, Nederland Mendix VoltijdJob Title: Product Quality SpecialistAbout the Role:We are seeking a highly skilled Product Quality Specialist to join our team at Mendix. As a Product Quality Specialist, you will be responsible for ensuring that our software development processes comply with international standards and legal regulations.Key Responsibilities:Develop and implement quality...
-
Quality Assurance Manager
3 weken geleden
Rotterdam, Zuid-Holland, Nederland Tagaddod VoltijdQuality Operation SpecialistThe Quality Operation Specialist plays a pivotal role in ensuring the excellence of all products manufactured at Tagaddod. Key responsibilities include:Establishing and maintaining quality standardsConducting thorough tests to identify potential issuesDocumenting quality assurance activities and creating comprehensive audit...
-
Quality Assurance Manager
7 dagen geleden
Rotterdam, Zuid-Holland, Nederland Tagaddod VoltijdThe Quality Assurance Manager at Tagaddod will oversee the quality of all products, ensuring they meet our high standards. Key responsibilities include:Developing quality standards and conducting tests to identify issues in production.Providing data on quantity and quality of incoming and outgoing raw materials.Operating the raw material and final product...
-
Electrical and Instrumentation Quality Assurance Specialist
1 week geleden
Rotterdam, Zuid-Holland, Nederland HSE Consulting Sp. z o.o. VoltijdJob Title: Electrical and Instrumentation Quality Assurance SpecialistJob Summary: We are seeking a skilled Electrical and Instrumentation Quality Assurance Specialist to join our team at HSE Consulting Sp. z o.o. in Rotterdam, Netherlands.Key Responsibilities:Develop and implement Quality Assurance and Quality Control strategies in compliance with...
-
Quality Assurance Manager
4 weken geleden
Rotterdam, Zuid-Holland, Nederland Tagaddod VoltijdQuality Operation SpecialistThe Quality Operation Specialist plays a crucial role in ensuring the quality of all products produced at Tagaddod. Key responsibilities include developing quality standards, conducting tests, and identifying issues in the production process.Key Responsibilities:Developing and implementing quality standards to ensure compliance...
-
Quality Assurance Manager
4 weken geleden
Rotterdam, Zuid-Holland, Nederland Tagaddod Voltijd{"h1": "Quality Operation Specialist at Tagaddod", "p": "At Tagaddod, we are seeking a highly skilled Quality Operation Specialist to oversee the quality of all our products. This role is responsible for developing quality standards, conducting tests, and identifying issues in the production process. The successful candidate will ensure our final products...
-
Quality Assurance Manager
3 weken geleden
Rotterdam, Zuid-Holland, Nederland Tagaddod Voltijd{"h1": "Quality Operation Specialist at Tagaddod", "p": "At Tagaddod, we are seeking a highly skilled Quality Operation Specialist to oversee the quality of all our products. This role is responsible for developing quality standards, conducting tests, and identifying issues in the production process. The successful candidate will ensure our final products...
-
Quality Assurance Manager
2 weken geleden
Rotterdam, Zuid-Holland, Nederland Tagaddod Voltijd{"h1": "Quality Operation Specialist at Tagaddod", "p": "At Tagaddod, we are seeking a highly skilled Quality Operation Specialist to oversee the quality of all our products. This role is responsible for developing quality standards, conducting tests, and identifying issues in the production process. The successful candidate will ensure our final products...
-
Quality Assurance Manager
4 weken geleden
Rotterdam, Zuid-Holland, Nederland Tagaddod Voltijd{"h1": "Quality Operation Specialist at Tagaddod", "p": "At Tagaddod, we are seeking a highly skilled Quality Operation Specialist to oversee the quality of all our products. This role is responsible for developing quality standards, conducting tests, and identifying issues in the production process. The successful candidate will ensure our final products...
-
Quality Assurance Specialist
1 maand geleden
Rotterdam, Zuid-Holland, Nederland MediaMarktSaturn Retail Group VoltijdAbout the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at MediaMarktSaturn Retail Group. As a key member of our organization, you will play a crucial role in ensuring that our customer service teams deliver exceptional service.Key ResponsibilitiesMonitor the quality of interactions to ensure consistency and...
-
Quality Assurance Specialist
1 maand geleden
Rotterdam, Zuid-Holland, Nederland MediaMarktSaturn Retail Group VoltijdAbout the RoleWe are seeking a highly skilled Quality & Training Specialist to join our team at MediaMarktSaturn Retail Group. As a key member of our organization, you will play a crucial role in ensuring that our customer service teams deliver exceptional service and uphold our quality standards.Key ResponsibilitiesMonitor the quality of interactions and...
-
Quality Assurance Manager
1 week geleden
Rotterdam, Zuid-Holland, Nederland Tagaddod VoltijdThe Quality Assurance Manager at Tagaddod will oversee the quality of all products, ensuring they meet our standards through data-driven insights and rigorous testing. Key responsibilities include:Developing and implementing quality standardsConducting tests and identifying issues in productionDocumenting quality assurance activities and creating audit...
-
Quality Assurance Specialist
2 weken geleden
Rotterdam, Zuid-Holland, Nederland DEME Group VoltijdAbout the RoleWe are seeking a highly skilled Quality and Safety Assurance Engineer to join our team at DEME Group. As a key member of our QHSE department, you will play a crucial role in ensuring the safety and quality of our projects and operations.ResponsibilitiesAssist the project and tender departments in developing and implementing safety and quality...
-
Quality Assurance Specialist
1 maand geleden
Rotterdam, Zuid-Holland, Nederland MediaMarktSaturn Retail Group VoltijdAbout the RoleWe are seeking a highly skilled Quality & Training Specialist to join our team at MediaMarktSaturn Retail Group. As a key member of our organization, you will play a crucial role in ensuring that our customer service teams deliver exceptional service and uphold our quality standards.Key ResponsibilitiesMonitor the quality of interactions and...
-
Quality Assurance Specialist for Asset Governance
1 maand geleden
Rotterdam, Zuid-Holland, Nederland Uniper VoltijdJob Title: Quality Assurance Specialist for Asset GovernanceWe are seeking a highly skilled Quality Assurance Specialist for Asset Governance to join our team at Uniper Benelux N.V. in the Netherlands.About the Role:The successful candidate will be responsible for ensuring the quality and integrity of our assets, while also promoting a culture of continuous...
-
Quality Assurance Specialist
1 maand geleden
Rotterdam, Zuid-Holland, Nederland MediaMarktSaturn Retail Group VoltijdAbout the RoleWe are seeking a highly skilled Quality & Training Specialist to join our team at MediaMarktSaturn Retail Group. As a key member of our organization, you will play a crucial role in ensuring that our customer service teams deliver exceptional service and uphold our quality standards.Key ResponsibilitiesMonitor the quality of interactions and...
-
Quality Assurance Specialist
1 maand geleden
Rotterdam, Zuid-Holland, Nederland MediaMarktSaturn Retail Group VoltijdAbout the RoleWe are seeking a highly skilled Quality & Training Specialist to join our team at MediaMarktSaturn Retail Group. As a key member of our organization, you will play a crucial role in ensuring that our customer service teams deliver exceptional service and uphold our quality standards.Key ResponsibilitiesMonitor the quality of interactions and...