Senior Account Executive

2 weken geleden

Utrecht, Utrecht, Nederland Freshworks Voltijd

About the Role

We are seeking a highly motivated and experienced Senior Account Executive to join our team at Freshworks. As a key member of our sales team, you will be responsible for driving revenue growth in the BeNelux market by developing new business opportunities and advocating for our innovative Software-as-a-Service products.

Key Responsibilities

  • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities
  • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts
  • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points
  • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes
  • Use and administer available resources effectively, steering the business development and presales representatives to reach your individual sales goals
  • Provide regular reporting of pipeline and forecasting to the Sales Manager
  • Travel to customer locations and customer-focused events regularly
  • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite

Requirements

  • A diploma or Master's degree is desirable
  • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous
  • Experience managing the sales cycle from business champion to the C-level
  • Showed consistent overachievement of sales goals in a large geographic territory selling a technical product
  • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management
  • Experience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ days
  • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products
  • Willing to go the extra mile with a strong work ethic; self-directed and resourceful
  • Project credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level
  • Fluent in English, Dutch language proficiency is a must

What We Offer

  • Company funded Life & Long-Term Disability insurance
  • Learning & Reading budget of up to € per year
  • Fitness budget of up to €30 per month
  • Free yoga classes twice a week
  • Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options
  • Company Funded Employee Assistance Program (EAP) for both you and your family
  • 25 days annual Paid-Time-Off (PTO)
  • Discounted Tax Support Services

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).

Freshworks' cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

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