Customer onboarding specialist

6 dagen geleden

Almere, Flevoland, Nederland Corpay Voltijd

Your role

This is a sales role that requires dedication and focus. You'll be making a variety of calls including some inbound leads. Through good call structure, quickly building professional rapport to identify needs, you'll generate selling opportunities and then convert these within targeted levels. This activity will deliver agreed fuel sales and revenue targets that will drive high levels of open-ended commission earnings.

What you'll be doing

General Summary:

The Customer onboarding Specialist, will act as a bridge between the sales and commercial support teams. He/she will be responsible to provide essential support and guidance to new customers, helping them navigate through the early stages of product usage. This includes new customer onboarding, implementing upsell and cross sell activities that will increase him/her business' revenue potentials and minimize churn rates.

Essential Duties and Responsibilities

Responsibilities includes:

Act as the primary contact for onboarding new customers, answering questions, handling objections, and keeping them engaged. Assist customers with setting up and navigating programs or software(Portal, app); Sustaining business growth by understanding customer context /goals and gaining profitability by maximizing value through:Upsell activities;X-sell activities; Maintain a high-level knowledge of current products/services, processes, policies and industry. Analysing customer data to improve customer experience(they can help sales/business looking up at volume consumption drops and reached out to customer); Eliminating roadblocks in the way of customers' goals: product implementation, support issues, or customer knowledge gaps, or simply product understanding. Improving product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base.

Other Duties and Responsibilities:

May perform other duties and responsibilities that management may deem necessary from time to time.

Position in Organization:

Reports to: Sales Manager

Education and/or Experience:

MBO is required or HBO. 2+ years in Account Management, Customer Success, Customer Support, or a similar field. A track record of hitting objectives and embracing new challenges. Tech-savvy with the ability to quickly learn new products and explain them to others Analytical and creative in finding solutions for customers. Knowledge of Microsoft Office (Word, Excel, Power Point) and Salesforce. Excellent communication skills, both verbal and written, including excellent presentation skills Strong commercial acumen

About Corpay

Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.

Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.

  • IT Specialist

    3 weken geleden

    Almere, Flevoland, Nederland Gazelle Global Voltijd

    Are you ready to bring your technical expertise to the forefront and play a pivotal role in shaping modern IT infrastructures? We're seeking a passionate IT Specialist to take charge of our datacentres and IT services, driving innovation and excellence for our SME clients. Your Role at a Glance : Design IT Solutions : Develop and implement tailored...

  • IT Specialist

    3 weken geleden

    Almere, Flevoland, Nederland Gazelle Global Voltijd

    Are you ready to bring your technical expertise to the forefront and play a pivotal role in shaping modern IT infrastructures? We're seeking a passionate IT Specialist to take charge of our datacentres and IT services, driving innovation and excellence for our SME clients. Design IT Solutions : Datacentre Maintenance : Fluent in both Dutch and ...

  • Business Development Specialist

    3 dagen geleden

    Almere, Flevoland, Nederland Blue Lynx Voltijd

    As a leading player in industrial construction machinery, Blue Lynx is expanding its global presence across Europe and Asia.The company prides itself on innovative solutions, high-quality products, and a commitment to sustainability.We are seeking a skilled Business Development Specialist to join our team in Almere and contribute to our growth...

  • Planning specialist

    4 dagen geleden

    Almere, Flevoland, Nederland Cratos Consulting Voltijd

    Ben jij een planner die energie krijgt van complexe projecten? Wil je bijdragen aan duurzame oplossingen in bouw en infrastructuur? Dan is deze rol als Planning Specialist bij Cratos Consulting perfect voor jouJouw uitdagingAls Planning Specialist werk je aan een breed scala van projecten op het gebied van water, duurzaam vastgoed, bereikbaarheid en energie....

  • Administrative Specialist

    2 weken geleden

    Almere, Flevoland, Nederland SysPro Solutions Voltijd

    We are looking for an Administrative Specialist for our Almere office. Fluency in written and spoken Dutch is required for this position, please do not apply if you do not have a good command of the Dutch language.Job OverviewAs an Administrative Specialist, you are responsible for managing a variety of administrative tasks of the talent acquisition...

  • European Market Specialist

    5 dagen geleden

    Almere, Flevoland, Nederland NIDEC Europe Sales B.V. Voltijd

    The ideal candidate for this role is a seasoned sales professional with a proven track record of achieving sales targets and expanding customer bases. As a Sales Manager at Nidec Europe Sales B.V., you will be responsible for driving business growth in the European market, specifically in the DACH and other regions.Responsibilities:Sales & New Business...

  • Transport Specialist

    4 dagen geleden

    Almere, Flevoland, Nederland Tempo Team Voltijd € 18

    The company Tempo Team is always looking for skilled professionals to join its team of drivers. As a driver at Tempo Team, you will have the opportunity to work in a dynamic environment with a variety of tasks and challenges.Key Responsibilities:Deliver packages and goods to customers on timeMaintain a safe and clean vehicleCommunicate effectively with...

  • International Field Maintenance Specialist

    6 dagen geleden

    Almere, Flevoland, Nederland Mitsubishi Heavy Industries EMEA Ltd. Corrugating & Printing Machinery Division Voltijd € 3.800 - € 4.600

    Join us as a Mechanical Field Service Technician/Engineer and become part of a dynamic team that provides expert solutions for industrial machinery. With extensive travel opportunities, this role offers a unique blend of hands-on technical skills and international exposure.About the PositionAs a Field Service Technician/Engineer, you will be responsible for...

  • Product Development Specialist

    4 weken geleden

    Almere, Flevoland, Nederland Randstad Voltijd

    Do you have affinity with the automotive industry, and do you have a technical or commercial background?Then this role at a leading company in the car parts industry might be for you Please read along.what we offer- €3500-4500 (based on experience)- Fulltime- Leading company in the car parts industry- Contract with the company- Almere- They encourage you...

  • Business Systems Specialist

    5 dagen geleden

    Almere, Flevoland, Nederland Corpay Voltijd

    Job Overview:CORPAY is seeking a highly skilled Processing Specialist to join our Business Support division. This role will be based in Almere and falls under our Travelcard line of business.This is a part-time, permanent position working on a hybrid basis (2 days onsite and 2 days from home). The successful candidate will be required to work 32 hours per...

  • Processing Specialist

    3 weken geleden

    Almere, Flevoland, Nederland Corpay Voltijd

    What you'll be doing Corpay^ is currently looking to hire a Processing Specialist within our Business Support division. This position falls under our Travelcard line of business based in Almere. This is a part-time, permanent role working on a hybrid basis (2 days onsite and 2 days from home). Additionally, this role is working 32 hours per week only. It...

  • Processing Specialist

    2 weken geleden

    Almere, Flevoland, Nederland Corpay Voltijd

    What you'll be doingCorpay^ is currently looking to hire a Processing Specialist within our Business Support division. This position falls under our Travelcard line of business based in Almere.This is a part-time, permanent role working on a hybrid basis (2 days onsite and 2 days from home). Additionally, this role is working 32 hours per week only. It is a...

  • Parts Sales Support Specialist

    4 dagen geleden

    Almere, Flevoland, Nederland Blue Lynx Employment BV Voltijd

    Company OverviewBlue Lynx Employment BV is proud to partner with a globally recognized leader in industrial construction machinery.This esteemed company boasts a strong presence across Europe and Asia, renowned for its commitment to innovation, quality, and sustainability.We are seeking a skilled professional to fill the role of Sales and Inventory...

  • Medewerker klantenservice

    3 weken geleden

    Almere, Flevoland, Nederland Hitma Voltijd

    Maak jij het verschil door klantvragen snel en doeltreffend op te lossen? Ben jij een klantgerichte en proactieve teamspeler die energie krijgt van het helpen van anderen? In deze dynamische omgeving, waar jouw nauwkeurigheid en communicatievaardigheden het verschil maken, kun jij bij Hitma echt impact maken Jouw impact Als medewerker klantenservice bij...

  • Online Marketing Vacature

    2 weken geleden

    Almere, Flevoland, Nederland Lydis Voltijd

    Word jij onze nieuwe online marketing specialist? Ben jij een online marketeer en wil jij jouw passie voor marketing dagelijks inzetten bij een groeiende organisatie? Lydis zoekt ambitieuze en enthousiaste onine marketeers die zichzelf willen ontwikkelen, of al senior zijn en willen werken aan de branding en groei van onze merken. Wat ga je doen als online...

  • Flexibility Specialist

    5 dagen geleden

    Almere, Flevoland, Nederland Randstad Nederland Voltijd

    At Randstad Nederland, we're offering an exciting delivery opportunity as a Delivery Rider in Almere. You'll have the flexibility to choose your preferred shifts and set your own schedule, allowing you to balance your personal life with earning an attractive salary.This role offers you the chance to work independently while being part of our team. As a...

  • Medewerker klantenservice

    4 weken geleden

    Almere, Flevoland, Nederland Hitma Voltijd

    Maak jij het verschil door klantvragen snel en doeltreffend op te lossen? Ben jij een klantgerichte en proactieve teamspeler die energie krijgt van het helpen van anderen? In deze dynamische omgeving, waar jouw nauwkeurigheid en communicatievaardigheden het verschil maken, kun jij bij Hitma echt impact makenJouw impactAls medewerker klantenservice bij Hitma...

  • Medewerker klantenservice

    1 week geleden

    Almere, Flevoland, Nederland Hitma Voltijd

    Maak jij het verschil door klantvragen snel en doeltreffend op te lossen? Ben jij een klantgerichte en proactieve teamspeler die energie krijgt van het helpen van anderen? In deze dynamische omgeving, waar jouw nauwkeurigheid en communicatievaardigheden het verschil maken, kun jij bij Hitma echt impact makenJouw impactAls medewerker klantenservice bij Hitma...

  • Servicemedewerker

    2 weken geleden

    Almere, Flevoland, Nederland WR Solliciteren Voltijd

    Samengevat:Wil jij werken als servicemedewerker binnendienst bij een innovatief bouwbedrijf?Ben jij servicegericht en sterk in administratieve coördinatie?Heb jij ervaring in servicebeheer en procesoptimalisatie?Vaste baan: Servicemedewerker Binnendienst € - € Wij bouwen luxe woningen met een uniek en efficiënt proces.Onze klanten kiezen uit...

  • Accountmanager New Business

    4 weken geleden

    Almere, Flevoland, Nederland De Lockerfabriek Voltijd

    Ben jij een geboren netwerker en dealmaker? De Lockerfabriek is dé specialist in lockerinrichtingen voor onderwijs, zorg, kantoren en industrie. Ze zijn een 100% Nederlandse producent met een klein, gedreven team en een enorme ambitie: marktleider worden in de branche. En dat lukt niet zonder een gedreven New Business Accountmanager. Ben jij de persoon die...