Collection Representative Spain

1 week geleden

Den Bosch, Noord-Brabant, Nederland stichd Voltijd € 40.000 - € 80.000 per jaar

The Job

As a Collections Representative, you will work for the STICHD Spanish Customer Service department this is possible from our HQ in the Netherlands. In this role, you are responsible for ensuring the prompt and efficient collection of outstanding customer payments. You will also work closely with the sales support, sales, and finance teams to monitor customer credit limits and account balances, taking appropriate action when necessary. The Collections Representative aims to stay one step ahead, minimizing overdue amounts and reducing financial risks.

Your Mission

  • Payment follow-up: Contact customers by phone, email, or other communication channels to follow up on overdue payments and document all activities in SAP.
  • Payment arrangements: Negotiate payment terms or alternative arrangements with customers who are struggling to pay their invoices on time.
  • Record keeping: Maintain accurate records of customer payments, outstanding balances, and payment agreements.
  • Customer inquiries: Respond to customer requests regarding invoices, payments, and account balances.
  • Credit limit monitoring: Regularly review business partners to ensure credit limits are respected and not exceeded; collaborate with the sales team to create new credit limit requests if necessary.
  • Collaboration with Sales, Sales Support, and Finance: Coordinate with these teams to resolve any issues related to billing, payments, or customer accounts.
  • Reporting: Prepare regular reports on collection performance, aging of receivables, and any potential risks to cash flow for the sales and sales support teams.
  • Dispute resolution: Resolve billing disputes or discrepancies promptly and professionally.
  • Process improvement: Identify opportunities to streamline collection processes and improve cash flow efficiency.
  • Compliance: Ensure adherence to company policies and legal requirements related to collection management.
  • Relationship management: Build and maintain positive relationships with customers while safeguarding the company's financial interests.
  • Strong collaboration with the Finance team to ensure optimal collection management and alignment on priorities.
  • Other relevant ongoing activities and/or projects.

Your Talent

  • English, Spanish and Dutch – Bilingual proficiency required, as meetings and presentations will be held with our headquarters in the Netherlands.
  • Ability to analyze complex payment issues, identify root causes of overdue accounts, and develop effective solutions.
  • Excellent verbal and written communication skills to interact with customers, negotiate payment terms, and resolve disputes with professionalism and tact.
  • Attention to detail.
  • Understanding of financial principles.
  • Commercial mindset; ability to balance financial and business interests.
  • Ability to collaborate effectively with cross-functional teams.

  • Collection Representative France

    1 week geleden

    Den Bosch, Noord-Brabant, Nederland stichd Voltijd € 40.000 - € 80.000 per jaar

    The JobAs a Collections Representative, you will work for the STICHD France Customer Service department this is possible from our HQ in the Netherlands. In this role, you are responsible for ensuring the prompt and efficient collection of outstanding customer payments. You will also work closely with the sales support, sales, and finance teams to monitor...

  • Sales Support Representative Benelux

    2 weken geleden

    Den Bosch, Noord-Brabant, Nederland stichd Voltijd € 35.000 - € 55.000 per jaar

    The JobAls Sales Support Representative ben je verantwoordelijk voor de operationele afhandeling van jouw klantenportefeuille, die voornamelijk bestaat uit field accounts in de Benelux. Je werkt nauw samen met je collega's in sales support (voor zowel field als key accounts).Je beheert het volledige orderproces, inclusief facturatie en/credits en zorgt voor...

  • Collection Representative

    1 week geleden

    Den Bosch, Nederland stichd Voltijd

    The Job As a Collections Representative, you will work for the STICHD France Customer Service department this is possible from our HQ in the Netherlands. In this role, you are responsible for ensuring the prompt and efficient collection of outstanding customer payments. You will also work closely with the sales support, sales, and finance teams to monitor...

  • Sales Support Representative Benelux

    1 week geleden

    Den Bosch, Nederland stichd Voltijd

    The Job Als Sales Support Representative ben je verantwoordelijk voor de operationele afhandeling van jouw klantenportefeuille, die voornamelijk bestaat uit field accounts in de Benelux. Je werkt nauw samen met je collega's in sales support (voor zowel field als key accounts). Je beheert het volledige orderproces en zorgt voor uitstekende service en...

  • Sales Support Representative

    2 weken geleden

    Den Bosch, Nederland stichd Voltijd

    The Job As a Sales Support Representative you will be managing and following up on the complete order 2 cash process for the brand stores & E-com channels of our licensing brands: PUMA, Tommy Hilfiger, Calvin Klein & Levi’s. This role is driven by offering optimal service to our customers, stores and our internal sales force. Furthermore, you support sales...

  • Sales Support Representative

    16 uur geleden

    Den Bosch, Nederland stichd Voltijd

    The Job As a Sales Support Representative at stichd it is your responsibility for managing the complete order process and offering optimal service to our customers and sales force in the Retail. You are responsible for the order, forecast and delivery process and ensures optimal services and support towards the assigned accounts. Furthermore, you support in...

  • Sales Support Representative Retail

    1 week geleden

    Den Bosch, Nederland stichd Voltijd

    The Job As a Sales Support Representative at stichd it is your responsibility for managing the complete order process and offering optimal service to our customers and sales force in the Retail. You are responsible for the order, forecast and delivery process and ensures optimal services and support towards the assigned accounts. Furthermore, you support in...

  • Sales Development Intern

    46 minuten geleden

    Den Haag, Nederland Catawiki Voltijd

    At Catawiki, every day brings the extraordinary! Whether it’s, a, or, we encounter exceptional objects every day. We're a one-of-a-kind marketplace for buying and selling special objects! Each week we offer over 75,000 unique items in auction, carefully curated by our passionate in-house experts. Having sold over 20 million unique objects to date, we’re...

  • Cook - Babylon Hotel The Hague

    2 weken geleden

    Den Haag, Nederland Zien Group Voltijd

    Do you think about food all day, look at recipes and follow all the popular food blogs? Do you enjoy working with your colleagues to make sure the breakfast buffet is well stocked, lunch is beautifully presented, and our guests can enjoy delicious dishes in the evening? Then we are looking for you! **What will you be doing?**: In our kitchen, no two days are...

  • Senior Unreal Engine Engineer

    2 weken geleden

    Den Haag, Zuid-Holland, Nederland Futures Voltijd € 60.000 - € 120.000 per jaar

    JobsBlogAbout UsPrivacyContactEndorsementsServicesLoginPost a JobJobs searchSenior Unreal Engine EngineerPixelpoolFull-timeRemote (Den Haag, South Holland, Netherlands)1m agoAt PixelPool, were creating Dtail ) as a sustainable alternative for critical parts of the fashion industry's workflow. Dtail is a 3D, cloud-based platform that is used by top fashion...