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Strategic Account Manager
5 maanden geleden
Are you passionate about developing people? You are used to having ownership of large accounts, especially in the finance industry? If you have a strong affinity for learning & development, Lepaya is the company to work for
We're hiring a proactive Senior Strategic Account Manager in the Netherlands to join our Finance industry team. You'll handle large multinational clients, driving Lepaya's success through strategic planning, relationship management, and consultative sales.
Your responsibilities include scoping projects and deals, setting milestones and timelines, and creating strategic customer plans to enhance results, alongside your focus on new business growth and churn management. Importantly, you won't be working alone – our collaborative team is dedicated to maximizing individual and collective potential through mutual assistance and support. An example is a solutions team dedicated to helping you provide the best, state-of-the-art solutions to any client needs you have identified.
What you’ll bring
Min 5+ years of experience as a Strategic Account Manager (SAM) in a Consulting, Psychometrics, L&D, or similar industry
Demonstrated success in business development and/or building and nurturing relationships with customers, partners, and internal stakeholders
Coaching, communication, and problem-solving skills
Affinity with the learning & development landscape
Ability to work independently and make strategic decisions that positively impact the business
Outreach and conversion experience
Knowledge of the industry, market trends, and customer needs
Results-driven with a focus on achieving revenue targets and strategic objectives
Fluent in English and Dutch
Your first-year achievements
Bring in 1 - 1.5M EUR in new bookings for impacting upskilling solutions at clients between 2.5 - 20k employees, across Western Europe and your (sub)industry
Leverage your & others’ networks to open doors in the Finance industry
Establish and monitor performance metrics for your territory
You effectively allocated 80% of your time to existing accounts and 20% to new business, focusing on identifying growth opportunities and serving as their consultant.
Become an expert in your territory for your customer's sector, providing expert advice on complex decisions
Propose and implement strategies to address problems affecting your team, gaining buy-in for solutions
Proactively identify and tackle future issues before they escalate
Manage expectations, and articulate reasons for project or timeline changes
Actively plan and align complex projects and strategic communications to deliver Lepaya's goals
A challenging role in a vibrant international scale-up
Our work-to-live scheme, which prioritizes health and wellbeing
Unlimited holidays and Lepaya Fridays – every other Friday, a day for yourself
Flexible hours and a hybrid working arrangement, we expect you to work from our office at least 2 days a week
Work from anywhere for 8 weeks/year
500 euros to set up your home office and a monthly WFH allowance of 35 euro
Unlimited access to OpenUp, our psychological well-being partner
Fun activities where you can interact with colleagues, such as Ski trips, team meetings, and many more
Lots of opportunities to learn and grow, including internal career development:
Access to our Lepaya Academy to help you upskill
An internal hiring program to help you advance your career
At Lepaya, we transform professional development by redefining how organizations nurture their talent through Power Skills—vital abilities shaped by market demands. Using a blend of human expertise and AI, our capability platform maximizes employee potential. With nearly 1 million individuals upskilled in companies like ING, Dell and L’Oreal, and $80 million in funding, we pioneer advanced learning integrated into daily workflows. Join our global, fast-growing team as we aim to be the largest upskilling platform worldwide
What does it mean to be a Lepayan?We succeed together. We act and come up with solutions. We build for growth. We exceed expectations. We create meaningful impact. For a glimpse into our culture, explore our careers page.
How we live DE&IAt Lepaya, our diverse team embraces professionals of all backgrounds. We prioritize an inclusive environment where every member is valued and empowered. We're dedicated to diversity, equity, and inclusion through initiatives like our Diversity Charter and internal DE&I team. Your unique perspective is celebrated, ensuring you feel supported and encouraged to be yourself at work.
What’s next?Ensuring that your candidate journey is smooth is our top priority Here's a sneak peek into our standard hiring process: First, an introductory interview; then, a chat with the hiring manager; followed by a technical interview or a business case; a chance to meet our founder; and finally, an offer We're all about getting to know you better, so we'll invite you to our office for a face-to-face stage, where you can meet potential future colleagues and experience our awesome office vibes firsthand
