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Order Management Analyst

1 maand geleden

Alphen aan den Rijn, Nederland Independent Recruiters Voltijd

Are you someone who enjoys communicating with customers and ready to be part of one of the world's largest and fastest-growing private toy company? Do you also have experience in order management, timely delivery, inventory management, and problem-solving?

If so, then I am looking for you Join the company known for its dedication to creativity, quality, and innovation and become the next Order Management Specialist

Apply now and don't waste any time

You will be responsible for managing the Order to Cash process across multiple delivery channels, including handling order status reports, processing standard and sample orders (EDI included), and verifying inventory availability.

You'll ensure orders are confirmed and address both customer and internal queries, while managing outbound shipments, returns, and credits.

You will also be in charge of ensuring accurate pricing for promotions and seasonal updates. Additionally, you'll collaborate with the Order Manager EMEA to address potential risks and issues, and coordinate with warehouses for repacking, labeling, and special deliveries. Prioritizing tasks and streamlining processes to improve efficiency will be key aspects of your role. Building strong relationships with customers and Sales Account Managers to meet business needs and deliver exceptional service will also be a priority. You'll also handle general administrative duties as needed.