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MSF is an international, independent medical humanitarian organization. We are a non-profit, self-governed worldwide movement of more than 63,000 people.
We provide emergency medical assistance during armed conflict, natural disasters, outbreaks of deadly diseases and assist those who are excluded from healthcare. MSF delivers care based on need and when we see injustice, we speak out. We are an organization that remains impartial, knowledgeable, and effective, and this is what makes the difference between life and death.
People are our priority. At Médecins Sans Frontières (MSF)/ Artsen zonder Grenzen, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We encourage diverse applicants including individuals of all gender identities, ages, sexual orientations, nationalities, races, religions, beliefs, social and marital status, people with different abilities and all other diversity characteristics and how they work together.
With immediate effect, our Logistics department is looking for a:
Quality Assurance Referent
(based in India is required)
The OCA Logistics Department ensures the international supply chain - and provides logistics and technical support to the MSF-OCA medical humanitarian programs conducted in the various project countries.
The OCA Logistics department consists of several main units, including the European Supply Centre - Amsterdam Procurement Unit (ESC-APU), the Field Support Unit (FSU - Operational Logistics, Technical Logistics & Field Supply Chain Management), the End-To-End Supply Chain Excellence Unit (E2ESC), and newly established Quality Assurance & GDP-Compliance Unit (QACU).ESC-APU is responsible for sourcing, procurement and processing the orders for supplies from some 26 project countries in accordance with the Service Level Agreements. The FSU includes a wing centered around supporting the country programs in terms of Operational Logistics and Field Supply Support and a wing focused on Technical Logistics support. The E2ESC Excellence Unit ensures pertinence and facilitates continuous improvement of the End-to-End Supply Chain performance, strategies, processes and practices. QACUensures that MSF-OCA meets the applicable regulatory requirements and notably those in relation to the Good Distribution Practices (GDP) Guidelines, andresponsible for performance of the organization’s quality assurance, expert advice and support regarding quality assurance and the procurement of pharmaceuticals, medical devices andspecialized food products.
The position will play a key role in contributing to the achievement of the MSF South Asia Supply strategy.
The position holder will work in the Quality Assurance & GDP-Compliance Unit and will be based with the MSF South Asia supply team.
Main objectives
You are responsible for expert advice and support with regard to quality assurance and the procurement of pharmaceuticals or medical devices.
Job responsibilities
You validate sources of supply in compliance with international standards and the MSF Qualification Scheme
You maintain the various databases, ensuring product and supplier information, technical documentation and validation status is accurate.
You monitor and evaluate the quality of pharmaceutical products / medical devices to be delivered to the country programs ensuring adequate documentation and adherence to the relevant procedures and policies.
You provide expert advice and technical support to facilitate the procurement and supply chain processes and you keep yourself educated with legislation in the various areas of your expertise.
You work in OCA in close collaboration with the MSF IO Pharmacists Coordinator/ QA Coordinator Medical Devices.
You work in close collaboration with MSF South Asia Supply team
Specific tasks
Validated sources of supply (products-supplies/manufacturer combinations) in compliance with regulatory directives and MSF standards.
Technical and QA related documentation of procured medicines/ medical devices, maintenance of the associated databases and manuals.
Advice and support to tactical procurement specialists regarding sourcing strategies.
Advice and support to GDP Responsible Person in relation to non-conformities and quality alerts /recalls.
Quality of documentation accompanying delivered pharmaceutical products/ medical devices of selected suppliers or purchase orders. (e.g., packing list, certificate of analysis).
Manufacturer audit results (in concertation with/ as requested by the MSF IO).
Participation in intersectional projects agreed by MSF-OCA.
Willingness/readiness to travel inside of India and to different locations abroad.
Candidate Profile
MSc / University degree in a relevant domain; pharmacy, health, pharmaceutical supply chain management; registered pharmacist
At least 6 years of total experience with minimum 3 years of working experience in a pharmaceutical domain industry with international pharmaceutical distribution in a comparative setting (in terms of size and complexity of operations and product groups)
Quality Assurance and technical knowledge of pharmaceuticals/ medical devices regarding usage and quality validation
Knowledge and expertise in the Indian pharmaceutical industry is essential
Experience and/or knowledge of the humanitarian sector is highly desirable
MSF Field experience will be an advantage for this role
You have strong interpersonal skills and are proficient in English (speech and writing)
Hindi is a strong asset
We Offer
The contract duration is one year with the possibility of contract period extension.
A stimulating, professional environment in a reputed international organization.
13th Month bonus (equivalent to one month gross) will be additional.
Medical: MSF provides medical reimbursement for employees and their dependents as per MSF health care policy
