Customer service medewerker
2 maanden geleden
Coördineren en optimaal begeleiden van transport opdrachten geven jou Drive.
Vind jij het leuk om klanten te helpen via e-mail en telefoon, heb jij een goed overzicht van de orders en kun je snel knelpunten opsporen? Dan zijn wij op zoek naar jou
Wat ga je doen:
- Het vertalen van aanvragen van opdrachtgevers naar transportactiviteiten;
- Het uitvoeren en toezicht houden van vooropgestelde klant procedures;
- Het toezicht houden op de juiste toepassing van de normen en procedures;
- De administratieve verwerking van alle relevante juiste transportgegevens;
- Het gevraagd en ongevraagd adviseren van de opdrachtgever over de transportstatus;
- Het signaleren en oplossen van knelpunten, samen met accountmanager en depotmanager;
- Het coördineren en begeleiden van tijdige en correcte afhandeling van transportopdrachten.
Kom bij ons team als je:
- Een HBO werk- en denkniveau hebt;
- Sterk bent in MS office;
- Goede communicatieve en commerciële vaardigheden hebt;
- Flexibel en stressbestendig bent;
- Representatief bent en je beschikt over een goede beheersing van de Nederlandse- en Engelse taal;
- Door wil groeien naar een intensievere werkrelatie met klanten.
Wij hebben de Drive voor ontwikkeling
Daarom hebben we als Raben continu gewerkt aan ontwikkeling, al 90 jaar lang. Iedere dag veroveren we de Europese- en Nationale wegen. We hebben meer dan 160 locaties in 15 landen- en dat is nog steeds niet voldoende Dat is waarschijnlijk waarom we de reputatie hebben van “Leader in the logistics sector”. Dat weerhoudt ons er echter niet van om echt een leuke tijd te hebben op het werk en daarbuiten.
JOIN US
Stuur je C.V. en een motivatiebrief naar werken@raben-group.com o.v.v. Customer service medewerker- Heerlen
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