Guest Service Specialist | Anantara Grand Hotel Krasnapolsky Amsterdam
4 maanden geleden
Job Description
We are looking for a Guest Service Specialist who is friendly and professional in delivering outstanding service. In this position, you will be handling all incoming calls from guests / team members and external lines and actively sending pre-arrival and post-stay emails to enhance the guest journey. This in combination with handling complaints, documenting all incoming guest requests via email or phone, and keeping an overview of the reviews that the hotel receives/replying on them. Together with the Guest Relations team you work together to exceed guest expectations while keeping LQA standards in mind.
Qualifications
Experienced guest service professional; No 9 till 5 mentalities, flexibility within your schedule; Natural drive to connect with people; Ability to surprise guests with your special touch; Spontaneity, flexibility, an open attitude and an eye for detail; Excellent communication skills and proficiency in the English language, Dutch or other foreign languages a plus.-
Guest Service Specialist | Anantara Grand Hotel Krasnapolsky Amsterdam
4 maanden geleden
Amsterdam, Nederland Anantara VoltijdJob DescriptionWe are looking for a Guest Service Specialist who is friendly and professional in delivering outstanding service. In this position, you will be handling all incoming calls from guests / team members and external lines and actively sending pre-arrival and post-stay emails to enhance the guest journey. This in combination with handling...
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Guest Service Specialist
1 maand geleden
Amsterdam, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam VoltijdAbout the RoleWe are seeking a highly skilled Guest Service Specialist to join our team at Anantara Grand Hotel Krasnapolsky Amsterdam. As a key member of our Guest Relations team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesHandle all incoming calls from...
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Duty Manager Anantara Grand Hotel Krasnapolsky
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Amsterdam Centrum, Nederland Anantara Voltijd**Company Description** The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel...
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Guest Service Specialist
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Amsterdam, Noord-Holland, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam VoltijdWhat your journey at Krasnapolsky will look like day-to-dayWe are looking for a Guest Service Specialist who is friendly and professional in delivering outstanding service. In this position, you will be handling all incoming calls from guests / team members and external lines and actively sending pre-arrival and post-stay emails to enhance the guest journey....
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Guest Service Specialist
4 weken geleden
Amsterdam, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam VoltijdWhat your journey at Krasnapolsky will look like day-to-dayWe are looking for a Guest Service Specialist who is friendly and professional in delivering outstanding service. In this position, you will be handling all incoming calls from guests / team members and external lines and actively sending pre-arrival and post-stay emails to enhance the guest journey....
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Guest Service Specialist
1 maand geleden
Amsterdam, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam VoltijdWhat your journey at Krasnapolsky will look like day-to-dayWe are looking for a Guest Service Specialist who is friendly and professional in delivering outstanding service. In this position, you will be handling all incoming calls from guests / team members and external lines and actively sending pre-arrival and post-stay emails to enhance the guest journey....
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Amsterdam, Nederland Anantara VoltijdJob DescriptionWe are looking for a Guest Relations Manager who can maintain the overview at all times with the highest standards of service and guest satisfaction. In this role, you’ll oversee all the VIP guest arriving and departing, guest interactions and the activities within the lobby. As Guest Relations Manager you are responsible for leading,...
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Guest Service Representative
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Amsterdam, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam VoltijdAbout the RoleWe are seeking a highly skilled Guest Service Specialist to join our team at Anantara Grand Hotel Krasnapolsky Amsterdam. As a key member of our Guest Relations team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesHandle all incoming calls and...
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Breakfast Employee | Anantara Grand Hotel Krasnapolsky Amsterdam
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Amsterdam, Nederland Anantara VoltijdJob DescriptionWe are looking for a Breakfast Employee who enjoys to boost the start of the guests’ day. In this position you will work in our Wintergarden. You ensure that the guests have an optimal experience and you always go the extra mile to exceed guest expectations. In addition, you will work with LQA standards and create memorable moments for the...
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Breakfast Employee Anantara Grand Hotel
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Amsterdam, Nederland Anantara Voltijd**Company Description** The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel...
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Amsterdam, Nederland Anantara Voltijd**Company Description** **_ Join our Recruitment drink on Monday, June 17 from 3pm till 6pm at Michelin-Star Restaurant The White Room*! This is a great way to meet the team and see the hotel in a casual way. Please come by so we can have a chat and discuss the possibilities. *no registration needed*_** The location of Anantara Grand Hotel Krasnapolsky...
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Amsterdam, Nederland Anantara VoltijdJob DescriptionWe are looking for a Meeting & Events Supervisor with a natural hospitable approach and knows how to exceed guest expectations. As a Meeting & Events Supervisor, you will oversee the smooth operation of all banqueting events, ensuring that our guests receive the highest level of service.Your main responsibilities are: Supervise and coordinate...
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Amsterdam, Nederland Anantara VoltijdJob DescriptionWe are looking for an F&B Supervisor with a natural hospitable approach and knows how to exceed guest expectations. You are responsible in managing all the activities in the Grand Café Krasnapolsky. In this position, you will be responsible to manage the F&B team together with your colleague supervisors and the Restaurant Manager. You will...
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In Room Dining Employee | Anantara Grand Hotel Krasnapolsky Amsterdam
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Amsterdam, Nederland Anantara VoltijdJob DescriptionWe aim to find an enthusiastic and passionate In Room Dining employee. In this position you will control our minibars, handle food and beverage orders by phone/system, to process and deliver within the correct time frame. Ensure that the guests have a wonderful dining experience in their rooms, and you serve them with quality and care. An eye...
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Chef de Partie Grand Café Krasnapolsky
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Amsterdam, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam VoltijdWhat your journey at Krasnapolsky will look like day-to-dayAs Chef de Partie you will be responsible for overseeing assigned parti to ensure consistency of preparation and product quality. You will supervise the assigned station and colleagues concerning the quality of food products and preparations according to the predefined quality standards.As Chef de...
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Amsterdam, Nederland Anantara VoltijdJob DescriptionWe are looking for an experienced and friendly Day/ Night Receptionist who is able to deliver an unforgettable first impression towards our guests. As a receptionist you have a heart full of passion for hospitality. Running a smoothly check in-/ and out process is what you are good at. During the guests’ stay you will be the point of contact...
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Amsterdam, Nederland Anantara VoltijdJob DescriptionAs Chef de Partie you will be responsible for overseeing assigned parti to ensure consistency of preparation and product quality. You will supervise the assigned station and colleagues concerning the quality of food products and preparations according to the predefined quality standards.As Chef de Partie you will be responsible for the...
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Amsterdam, Nederland Anantara VoltijdJob DescriptionWe are looking for a Housekeeping & Quality Supervisor to improve and maintain the quality of our hotel. Your role will be to supervise the Room Attendants. Within this role the responsibilities are:Coordinating the cleaning operations;Maintaining Anantara’s quality standards;Ensure housekeeping practices align with hotel policies, industry...
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Amsterdam, Nederland Anantara VoltijdJob DescriptionWe are looking for a passionate experienced Assistant Breakfast Manager who will manage, lead and motivate our breakfast team. Together with our Breakfast Manager you will ensure seamless operations and exceptional guest satisfaction within our Winter Garden. This monumental restaurant now serves as the hotel's breakfast room with a capacity...
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Meeting & Events Supervisor Anantara Grand Hotel
2 maanden geleden
Amsterdam Centrum, Nederland Anantara Voltijd**Company Description** The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel...