Guest Service Specialist | Anantara Grand Hotel Krasnapolsky Amsterdam

5 maanden geleden


Amsterdam, Nederland Anantara Voltijd

Job Description

We are looking for a Guest Service Specialist who is friendly and professional in delivering outstanding service. In this position, you will be handling all incoming calls from guests / team members and external lines and actively sending pre-arrival and post-stay emails to enhance the guest journey. This in combination with handling complaints, documenting all incoming guest requests via email or phone, and keeping an overview of the reviews that the hotel receives/replying on them. Together with the Guest Relations team you work together to exceed guest expectations while keeping LQA standards in mind.


Qualifications

Experienced guest service professional; No 9 till 5 mentalities, flexibility within your schedule; Natural drive to connect with people; Ability to surprise guests with your special touch; Spontaneity, flexibility, an open attitude and an eye for detail; Excellent communication skills and proficiency in the English language, Dutch or other foreign languages a plus.

  • Amsterdam, Nederland Anantara Voltijd

    Job DescriptionWe are looking for a Guest Service Specialist who is friendly and professional in delivering outstanding service. In this position, you will be handling all incoming calls from guests / team members and external lines and actively sending pre-arrival and post-stay emails to enhance the guest journey. This in combination with handling...


  • Amsterdam, Nederland Anantara Voltijd

    **Company Description** The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel...


  • Amsterdam Centrum, Nederland Anantara Voltijd

    **Company Description** The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel...


  • Amsterdam Centrum, Nederland Anantara Voltijd

    **Company Description** The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel...

  • Guest Service Specialist

    3 maanden geleden


    Amsterdam, Noord-Holland, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam Voltijd

    What your journey at Krasnapolsky will look like day-to-dayWe are looking for a Guest Service Specialist who is friendly and professional in delivering outstanding service. In this position, you will be handling all incoming calls from guests / team members and external lines and actively sending pre-arrival and post-stay emails to enhance the guest journey....

  • Guest Service Specialist

    3 maanden geleden


    Amsterdam, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam Voltijd

    What your journey at Krasnapolsky will look like day-to-dayWe are looking for a Guest Service Specialist who is friendly and professional in delivering outstanding service. In this position, you will be handling all incoming calls from guests / team members and external lines and actively sending pre-arrival and post-stay emails to enhance the guest journey....


  • Amsterdam, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam Voltijd

    Kenmerken van de vacatureWe zijn op zoek naar een enthousiaste technisch ontwerper die onze Technische Dienst wil ondersteunen. Als stagiair zul je een belangrijke rol spelen in het beheren van onze installaties en apparatuur.In deze functie zal je dagelijks te maken hebben met het uitvoeren van periodieke controles, onderhoudswerkzaamheden en...


  • Amsterdam, Nederland Anantara Voltijd

    **Company Description** The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel...


  • Amsterdam, Nederland Anantara Voltijd

    Job DescriptionAs our In Room Dining Supervisor you are responsible for supervising the In Room Dining department and overseeing all the aspects of the daily operation. This department is part of our Grand Café Krasnapolsky. Therefore, when they need an extra helping hand in one of the other F&B outlets, you are there to support your colleagues. You...


  • Amsterdam, Nederland Anantara Voltijd

    **Company Description** **_ Join our Recruitment drink on Monday, June 17 from 3pm till 6pm at Michelin-Star Restaurant The White Room*! This is a great way to meet the team and see the hotel in a casual way. Please come by so we can have a chat and discuss the possibilities. *no registration needed*_** The location of Anantara Grand Hotel Krasnapolsky...


  • Amsterdam, Nederland Anantara Voltijd

    **Company Description** The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel...


  • Amsterdam, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam Voltijd

    We zoeken een enthousiaste en gastvrije Guest Relations Stagiair voor onze locatie in Amsterdam. Als onderdeel van ons team zal je een onvergetelijke ervaring bieden voor elke hotelgast.OverzichtAls Guest Relations Stagiair zul je de volgende taken uitvoeren:Deelname aan klachtbehandeling en oplossing hiervanAfhandeling van verzoeken van...


  • Amsterdam, Nederland Anantara Voltijd

    Job DescriptionWe are looking for an F&B Supervisor with a natural hospitable approach and knows how to exceed guest expectations. You are responsible in managing all the activities in the Grand Café Krasnapolsky. In this position, you will be responsible to manage the F&B team together with your colleague supervisors and the Restaurant Manager. You will...


  • Amsterdam, Nederland Anantara Voltijd

    Job DescriptionWe are looking for a Duty Manager who will be responsible for overseeing reception tasks, daily Front Office operations, and upholding quality standards to deliver exceptional guest experiences.As a Duty Manager your role is crucial in ensuring positive guest experiences by resolving concerns and complaints promptly and professionally.Within...


  • Amsterdam, Nederland Anantara Voltijd

    Job DescriptionWe are looking for an experienced and friendly Day/ Night Receptionist who is able to deliver an unforgettable first impression towards our guests. As a receptionist you have a heart full of passion for hospitality. Running a smoothly check in-/ and out process is what you are good at. During the guests’ stay you will be the point of contact...


  • Amsterdam, Nederland Anantara Voltijd

    Job DescriptionWe are looking for a passionate experienced Assistant Breakfast Manager who will manage, lead and motivate our breakfast team. Together with our Breakfast Manager you will ensure seamless operations and exceptional guest satisfaction within our Winter Garden. This monumental restaurant now serves as the hotel's breakfast room with a capacity...


  • Amsterdam Centrum, Nederland Anantara Voltijd

    **Company Description** The location of Anantara Grand Hotel Krasnapolsky Amsterdam marks the heart of the Dutch capital as it overlooks the Royal Palace and National Monument on Dam Square. The hotel offers top-class gastronomic experiences in Restaurant the White Room by Jacob Jan Boerma, the exclusive Michelin-starred restaurant in the hotel. The hotel...


  • Amsterdam, Noord-Holland, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam Voltijd

    What your journey at Krasnapolsky will look like day-to-dayAs Chef de Partie you will be responsible for overseeing assigned parti to ensure consistency of preparation and product quality. You will supervise the assigned station and colleagues concerning the quality of food products and preparations according to the predefined quality standards.As Chef de...


  • Amsterdam, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam Voltijd

    What your journey at Krasnapolsky will look like day-to-dayAs Chef de Partie you will be responsible for overseeing assigned parti to ensure consistency of preparation and product quality. You will supervise the assigned station and colleagues concerning the quality of food products and preparations according to the predefined quality standards.As Chef de...


  • Amsterdam, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam Voltijd

    What your journey at Krasnapolsky will look like day-to-dayAs Chef de Partie you will be responsible for overseeing assigned parti to ensure consistency of preparation and product quality. You will supervise the assigned station and colleagues concerning the quality of food products and preparations according to the predefined quality standards.As Chef de...