E-commerce Operations Coordinator

3 weken geleden

Amsterdam, Nederland Projob B.V. Voltijd
Bedrijfsomschrijving

An FMCG company that is focusing on the imagingbusiness.

Functieomschrijving

Join this leader in imaging and optical products, attheir European headquarters in Amstelveen. We are on the lookoutfor a versatile E-commerce Operations Coordinator who thrives inmanaging back-office coordination, e-commerce applications, anddata control. This unique role is perfect for those passionateabout photography, technology, and enhancing customer experiencesonline.

Your job as an E-commerceOperations Coordinator:
In thismultifaceted role, you'll be at the convergence of operations,e-commerce, and data management, supporting our dynamic marketing,sales, and product management teams. Your contributions willdirectly impact the online presence and customer engagementby:

  • acting as primary support of theD2C call center team.
  • assisting the e-commercemarketing specialist by setting up the promotions and vouchers inthe E-commerce Backoffice
  • providecomprehensive back-office support, including data entry,accounting, logistics, and orderprocessing.
  • ensuring operational excellence by troubleshooting andresolving platform issues, thereby enhancing the e-commerce backendsystem.

YourWorkplace:
You will join a legacy ofinnovation and a dedicated team that supports global visualstorytelling. The office is a hub of creativity, where you'llcollaborate with a diverse group of professionals committed toexcellence and innovation in the imaging business. The E-commerceteam plays a pivotal role in driving online sales and ensuring aseamless customer experience. There is a dynamic and supportiveteam environment.

What Do YouBring to the Table?
We are looking for apositive and driven person with eCommerce experience. You are partof a growing eCommerce business and you work in close collaborationwith the SAP application team, Digital Marketing coordinators,Product Managers and local countries for the maintenance of theproduct, customer and promotional data. This role should beapproached with an attitude of strong service and support towardsend customers, other departments and the local countries.

  • A strong background in eCommerce, businessadministration, or related fields.
  • Provenexperience in managing product data, with a solid understanding ofe-commerce technologies like Optimizely or SAP Hybris, and familiarwith SAP ERP systems.
  • Analytical skills tocreatively and systematically solve problems, with acustomer-centric and result-oriented mindset.
  • Excellent communication skills in English; additionallanguages are a plus.

What’s in it for you?
A competitive salary and benefits package including:

  • Full travel reimbursement for public transportor € 0,23 per km for car transport.
  • Work fromhome benefit of € 2,35 per day at home.
  • Variable bonus.
  • Pensionscheme.
  • 26 days holidays, plus 5 after 5 yearsof service and a seniority holiday.
  • In case ofjoining the collective health insurance scheme, an additionalsupplementary health insurance.
  • Opportunitiesfor professional growth and development.

  • Supply Chain E-Commerce Intern

    3 weken geleden

    Amsterdam, Nederland Rituals Voltijd

    Job DescriptionAs a Supply Chain E-Commerce intern you are involved in e-commerce supply chain related daily operations and projects.Think of examples like:Setup the CO2 footprint reportingRoll-out new market places in ChinaOwnership of one of our global warehousesKey user of our monitoring dashboard SplunkDefine operating procedures for warehouse...

  • E-commerce Business Analyst

    4 weken geleden

    Amsterdam, Nederland Richemont Voltijd

    How will you make an impact? HOW WILL YOU MAKE AN IMPACT? As part of the data analytics team and under the leadership of the Business Development Manager, the e-Commerce & CRC Business Analyst will be responsible for analytics and reporting. You will support operations, business development initiatives, projects, business planning activities and create...

  • Financial Operations Coordinator | English

    1 week geleden

    Amsterdam, Nederland Adams Multilingual Recruitment Voltijd

    Our client is a growing organization in the logistics and transportation industry. They are looking for 3 Operations Coordinator due to an expansion of the business. As an Operation Coordinator, you will facilitate smooth logistics operations, exceed customer expectations, and maximize efficiency. Coordinate between customers and warehouse for timely,...

  • Financial Operations Coordinator | English

    1 week geleden

    Amsterdam, Nederland Adams Multilingual Recruitment Voltijd

    Our client is a growing organization in the logistics and transportation industry. They are looking for 3 Operations Coordinator due to an expansion of the business. As an Operation Coordinator, you will facilitate smooth logistics operations, exceed customer expectations, and maximize efficiency. Coordinate between customers and warehouse for timely,...

  • Operations & Logistics Coordinator

    2 dagen geleden

    Amsterdam, Nederland Ace & Tate Voltijd

    **Company Description** Hi there, potential colleague! Join us in our mission to become a driver of positive change in the eyewear industry. Get ready to make a real impact in a B Corp certified company as our new Operations & Logistics Coordinator. This role is **immediately **available at our **HQ in Amsterdam**. **Your role**: As the Operations &...

  • E-Commerce Lead

    1 maand geleden

    Amsterdam, Nederland Metyis Voltijd

    We are seeking for an experienced E-Commerce Lead with Digital B2C to join our Metyis Team in Amsterdam. What we offer Interact with C-level at our clients on regular basis to drive their business towards impactful change Lead your team in creating new business solutions via data driven insights Seize opportunities at the client and at Metyis in our...

  • Sales Coördinator

    3 weken geleden

    Amsterdam, Nederland The Vincent Hotel Group Voltijd

    Bij The Vincent Hotel Group zijn we op zoek naar een ambitieuze Sales Coördinator ter aanvulling op onze sales afdeling. Het is een uitdagende functie binnen het commerciële team van TVHG, waarbij je verantwoordelijk bent voor de support van 11 hotels.Als Sales Coördinator werk je binnen het portfolio van TVHG, voor 11 hotels in Nederland. Je hebt de...

  • E-Commerce Lead

    4 weken geleden

    Amsterdam, Nederland Metyis Voltijd

    What we offer Interact with C-level at our clients on regular basis to drive their business towards impactful change Lead your team in creating new business solutions via data driven insights Seize opportunities at the client and at Metyis in our entrepeneurial environment Become part of a fast growing international and diverse team What you...

  • Mobility & Crowd Operations Coordinator

    3 weken geleden

    Amsterdam-Zuidoost, Nederland Johan Cruijff ArenA Voltijd

    Mobility & Crowd Operations Coordinator Word jij blij van grote evenementen en wil je een bijdrage leveren aan een optimale beleving van onze bezoekers? De Johan Cruijff ArenA zoekt een gedreven Mobility & Crowd Operations Coordinator om ons team te versterken. Wie zijn wij Wij zijn één van de duurzaamste stadions ter wereld en willen zowel...

  • E-learning Coördinator

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Yacht Voltijd

    Freelance Coördinator vertaling en ontwikkeling e-learning | 1 juni 2024 (duur en startdatum in overleg) | 24 tot 40 uur per weekAniCura zoekt een freelance coördinator voor vertalingen en e-learning ontwikkelaar om te ondersteunen bij het organiseren van vertalingen voor interne trainingen / e-learningen in 10 talen. In deze rol ben je verantwoordelijk...

  • Swedish Customer Service Agent

    7 dagen geleden

    Amsterdam, Nederland BESTSELLER Voltijd

    As a Customer Operations Agent, you will be part of an energetic and international team. You will assist and help our E-commerce customers to ensure that they always receive first-class treatment. **Overview of Responsibilities**: - Investigate inquiries using internal and external stakeholders and systems - Have an in-depth knowledge of macros and (when...

  • Head of Marketing

    2 weken geleden

    Amsterdam, Nederland Top of Minds Voltijd

    Head of Marketing & Commerce at Student Experience Requirements 8+ years’ experience In marketing and commerce Spanish, English, and Dutch fluency Strategic and hands-on leadership About Student Experience When Amsterdam faced a significant shortage of student housing, entrepreneur Johan Verweij realized he held the key to a solution. With decades...

  • Danish Customer Service Agent

    7 dagen geleden

    Amsterdam, Nederland BESTSELLER Voltijd

    As a Customer Operations Agent, you will be part of an energetic and international team. You will assist and help our E-commerce customers to ensure that they always receive first-class treatment. **Overview of Responsibilities**: - Investigate inquiries using internal and external stakeholders and systems - Have an in-depth knowledge of macros and (when...

  • Dutch Customer Service Supporter

    7 dagen geleden

    Amsterdam, Nederland BESTSELLER Voltijd

    As a Customer Operations Agent, you will be part of an energetic and international team. You will assist and help our E-commerce customers to ensure that they always receive first-class treatment. **Overview of Responsibilities**: - Investigate inquiries using internal and external stakeholders and systems - Have an in-depth knowledge of macros and (when...

  • Norwegian Customer Service Agent

    7 dagen geleden

    Amsterdam, Nederland BESTSELLER Voltijd

    As a Customer Operations Agent, you will be part of an energetic and international team. You will assist and help our E-commerce customers to ensure that they always receive first-class treatment. **Overview of Responsibilities**: - Investigate inquiries using internal and external stakeholders and systems - Have an in-depth knowledge of macros and (when...

  • Commercial Operations Intern

    4 weken geleden

    Amsterdam, Nederland Cartier Voltijd

    KEY RESPONSIBILITIES The Commercial Operations Intern will support the Commercial Projects, Operations and Performance department, in particular the Commercial Operations Coordinator, with the coordination of commercial projects and the improvement of Retail operations efficiency, to constantly improve Client & Team experience.  Start internship :...

  • Retail Operations Coordinator

    3 weken geleden

    Amsterdam, Nederland Luxe Talent Voltijd

    Luxe Talent, international recruitment agency, is searching for a Retail Operations Coordinator to join an exciting brand, and business, with their HQ in Amsterdam.Do you want to know more? Keep reading! Some of the main functions of the position are as follows:This is a fixed term full-time vacancy, intended to support the team until approximately july...

  • Norwegian Customer Service Agent

    7 dagen geleden

    Amsterdam, Nederland BESTSELLER Voltijd

    Our customer service team is fundamental to the success of our business. Via phone, email, and chat, they serve and support customers across Europe, in 10 different languages. They take pride in ensuring a seamless and quality-focused process and constantly work to improve and create a better customer experience across all the BESTSELLER E-Commerce...

  • Swedish Customer Service Agent

    1 week geleden

    Amsterdam, Nederland BESTSELLER Voltijd

    Our customer service team is fundamental to the success of our business. Via phone, email, and chat, they serve and support customers across Europe, in 10 different languages. They take pride in ensuring a seamless and quality-focused process and constantly work to improve and create a better customer experience across all the BESTSELLER E-Commerce...

  • Dutch Customer Service Supporter

    7 dagen geleden

    Amsterdam, Nederland BESTSELLER Voltijd

    Our customer service team is fundamental to the success of our business. Via phone, email, and chat, they serve and support customers across Europe, in 10 different languages. They take pride in ensuring a seamless and quality-focused process and constantly work to improve and create a better customer experience across all the BESTSELLER E-Commerce...