Customer Service Agent

3 weken geleden


Almere, Nederland Hunkemöller Voltijd

Customer Service Agent - Dutch Market - Almere

At Hunkemöller, we believe that having the right attitude is essential if you want to be successful in our business. We’re constantly looking for people who relate to and live our values. Hunkemöller is therefore looking for a passionate and ambitious Customer Service Agent (32 hours per week) - Dutch Market for our e-commerce customer service department based in our HQ in Almere.

This role is based in Almere.

Your key responsibilities…

  • Deliver World Class Customer Service to our Shero (main target customer persona) by answering all questions that come up while or after shopping in our web-shop (via phone, email, chat and social media)
  • As you’re truly customer-centered, you always find the best solutions for our customers. Hence, you’ll support our Shero with your personal shopper mentality, think about additional products that will complete her outfit, and maximize our customer satisfaction & online sales
  • Most importantly, to breath customer service in order to constantly exceed our Shero’s expectations

You ideally…

  • Have an MBO diploma or related (sales is a plus)
  • Have a minimum of 1+ years sales and Customer Service experience – either in a call center, retail or hospitality
  • Speak English and Dutch fluently (is mandatory)
  • Are interested in lifestyle and fashion (specially lingerie)
  • Are positive, reliable and resilient
  • Have a problem-solving and solution-driven mentality
  • Love the contact with customers and enjoy delivering high level customer service
  • Knows how to proactively sell our beautiful products

We offer…

  • Hybrid work environment;
  • 25 vacation days with the possibility to buy & sell days;
  • Full access to our Hunkemöller academy;
  • 25% staff discount on all Hunkemöller products;

Hunkemöller strives to be a much loved, social & inclusive brand. A place where people love to work, are proud of the brand, and where we create true brand ambassadors. Working in a passionate, energetic, design-led and performance-driven environment where our key customer persona 'Shero' sits at the heart of everything we do. Hunkemöller is a certified TOP EMPLOYER of the Netherlands 2024, which underlines our people initiatives and achievements.

Together Tomorrow – Join a Retailer that's on the move to be better for our planet, better for people, better together From diversity & inclusion, reducing waste, to product care and how we work with our suppliers, our Together Tomorrow initiative reflects what we do and helps drive change across our business. Ready to help us achieving our ambitious goals? Where ever you'll start working with us, if in Stores or our HQs, you can contribute

Apply now with your CV

For this role, we’re not looking to work with external agencies.

What you can expect when joining a TOP EMPLOYER

  • performance reviews
  • staff discount
  • buddy & mentor
  • career and talent programs
  • mental health & wellbeing support
  • pension support
  • internal learning platform
  • community events
  • collective company insurance discount
  • support in travel cost
  • lifestyle workshops
  • 25 days annual leave

Application procedure

  • Submit your application
  • Have a chat with the store manager
  • Receive an offer
  • Congratulations Welcome to Hunkemöller

  • Customer Service Agent

    3 weken geleden


    Almere, Nederland Hunkemöller Voltijd

    At Hunkemöller, we believe that having the right attitude is essential if you want to be successful in our business. We’re constantly looking for people who relate to and live our values. Hunkemöller is therefore looking for a passionate and ambitious Customer Service Agent (32 hours per week) - Dutch Market for our e-commerce customer service department...


  • Almere, Flevoland, Nederland Hunkemöller Voltijd

    About the RoleWe are seeking a passionate and ambitious Customer Service Agent to join our e-commerce customer service department based in Almere. As a key member of our team, you will be responsible for delivering world-class customer service to our Shero, our main target customer persona.Key ResponsibilitiesDeliver exceptional customer service via phone,...


  • Almere, Flevoland, Nederland Hunkemöller Voltijd

    Key ResponsibilitiesAs a passionate Customer Service Agent, you will be responsible for delivering World Class Customer Service to our Shero by answering all questions that come up while or after shopping in our web-shop (via phone, email, chat and social media).Deliver Exceptional Customer ExperienceSupport our Shero with your personal shopper mentality,...


  • Almere, Flevoland, Nederland Hunkemöller Voltijd

    About this roleHunkemöller is seeking a passionate and ambitious Customer Service Agent (32 hours per week) for our e-commerce customer service department based in Almere.Your key responsibilitiesDeliver World Class Customer Service to our Shero by answering all questions that come up while or after shopping in our web-shop (via phone, email, chat and...


  • Almere, Nederland Hunkemöller Voltijd

    Hunkemöller’s looking for a Quality Manager for our Customer Service department. Our fun and passionate team aims to deliver the best possible experience to all of our customers. Join our journey of being a much loved, social & inclusive brand and contribute to our success. The job: - Developing a complete Quality program from onboarding to improving...


  • Almere, Flevoland, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a skilled Virtual Customer Service Coordinator to provide exceptional support to our clients. The ideal candidate will possess excellent communication and problem-solving skills, with a strong customer service orientation and a good understanding of customer service principles and practices. Key responsibilities include...


  • Almere, Flevoland, Nederland beBee Professionals Voltijd

    We are seeking a Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have a minimum of 2 years of customer service experience and excellent communication and interpersonal skills.The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing...


  • Almere, Flevoland, Nederland beBee Professionals Voltijd

    Customer Service Role OverviewBeBee Professionals is seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess excellent communication and problem-solving skills, with a strong customer service orientation. Key responsibilities include responding to inquiries, resolving customer...

  • Customer Service Specialist

    4 weken geleden


    Almere, Flevoland, Nederland beBee Professionals Voltijd

    We are seeking a highly skilled Customer Service Specialist to provide technical support to our customers. The ideal candidate will have a strong background in computer science and excellent communication skills.The Customer Service Specialist will be responsible for troubleshooting and resolving customer issues, as well as providing customer service. The...


  • Almere, Flevoland, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a skilled Virtual Customer Service Coordinator to provide exceptional support to our clients. The ideal candidate will possess excellent communication and problem-solving skills, with a strong customer service orientation and a good understanding of customer service principles and practices. Key responsibilities include...


  • Almere, Flevoland, Nederland beBee Professionals Voltijd

    Customer Service RepresentativeBeBee Professionals is seeking a skilled Customer Service Representative to provide exceptional customer support and technical assistance to our clients. The ideal candidate will possess a strong customer service background, excellent communication skills, and a good understanding of technical concepts. Key responsibilities...


  • Almere, Flevoland, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a Customer Relations Specialist to provide exceptional customer service and support to our clients. The ideal candidate will have a minimum of 2 years of customer service experience, excellent communication and interpersonal skills, and the ability to work independently and as part of a team. Proficiency in Microsoft Office...

  • Customer Service Expert

    2 maanden geleden


    Almere, Flevoland, Nederland beBee Professionals Voltijd

    Customer Assistance AnalystBeBee Professionals is seeking a skilled Customer Assistance Analyst to join our team.Provide exceptional customer service and technical support to our customers.Respond to customer inquiries, troubleshoot issues, and offer solutions to customer problems.The ideal candidate will possess:A strong background in customer service and...


  • Almere, Flevoland, Nederland beBee Professionals Voltijd

    We are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record of delivering outstanding customer service.The successful candidate will be responsible for:Responding to customer inquiries in a timely...


  • Almere, Flevoland, Nederland beBee Professionals Voltijd

    Customer Assistance AnalystWe are seeking a skilled Customer Assistance Analyst to provide exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide technical support and troubleshooting assistance to customersCollaborate with internal...

  • Customer Service Liaison

    1 maand geleden


    Almere, Flevoland, Nederland beBee Professionals Voltijd

    Client Relations CoordinatorWe are seeking a highly skilled Client Relations Coordinator to join our team at beBee Professionals in Almere. The successful candidate will be responsible for managing client relationships, providing exceptional customer service, and ensuring customer satisfaction.Key Responsibilities:Manage client relationships and provide...


  • Almere, Flevoland, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a skilled Customer Care Specialist to provide exceptional customer service to our clients. The ideal candidate will possess excellent communication and interpersonal skills, with a proven track record of delivering top-notch customer service. Key responsibilities include responding to customer inquiries, resolving complaints,...


  • Almere, Flevoland, Nederland beBee Professionals Voltijd

    About the RoleWe are seeking a highly skilled Customer Assistance Analyst to provide exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide technical support and troubleshooting services to ensure customer satisfactionCollaborate with...

  • Customer Service Engineer

    4 weken geleden


    Almere, Flevoland, Nederland beBee Professionals Voltijd

    BeBee Professionals is looking for a Customer Service Engineer to provide technical support to our customers. The successful candidate will be responsible for troubleshooting technical issues, providing solutions, and working independently and as part of a team. Key requirements include a degree in Computer Science or a related field, at least two years of...

  • Coördinator Customer Service

    2 maanden geleden


    Almere, Nederland Royal A-ware Voltijd

    Royal A-ware bedient haar klanten wereldwijd in de segmenten Retail, Food Service en Industrie. Royal A-ware is een groeiend (inter)nationaal familiebedrijf met circa 2,5 miljard omzet. Samen met ruim 3.000 collega's maken we op ruim 27 locaties in meerdere werelddelen, de lekkerste dagverse zuivel, room, tapas, melkpoeder en allerlei soorten kaas. **Wat ga...