Sales Development Team Manager
3 maanden geleden
About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Please submit your resume in English.
To learn more about our team and office culture in the Netherlands, visit the following links.
Careers Page:
Glassdoor:
LinkedIn:
The Sales Development Team Manager (International) is responsible for overseeing a team of Direct and Channel Sales Development Representatives. The Sales Development Representative team are often the first people that prospective customers and partners engage with at KnowBe4 and play an important role in generating genuine interest and nurturing the relationship to the point of handing off to the Sales Team. The ideal candidate will have experience prospecting for leads, engaging with prospects to conduct initial discovery, educating prospects on KnowBe4 products, explaining KnowBe4’s partner program, and passing qualified prospects to the Sales team.
Responsibilities:
Mentor and coach a team of Direct and Channel Sales Development RepresentativesOversee the followup and qualifying of direct and partner leads by SDRsMonitor the daily statistics of the Sales Development Representatives and identify any discrepancies in reportingSupport Channel Sales Development Representatives by assisting with partner escalationsEnsure all procedures and policies are followed by team members and pinpoint any areas of improvement to increase efficiencyBe the first line of support to the team to answer questions and direct on best practicesExecute performance reviews with team membersDevelop and execute on a strong prospecting plan of attack, including email and call scriptsEnsure the team is effectively leveraging a sales tool to discover newleadsTag in on calls with team members, as necessaryCoordinate and align with Global Sales Director on the performance (goals/plans) of the SDR Team Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weightRequirements:
Bachelor’s Degree a plusFamiliarity with standard concepts, practices and procedures within the IT Security Field a plusMinimum 1 year Channel/Direct experienceMinimum 1 year Leadership experience Experience with Gmail and Google DocsExperience with MS OfficeExcellent verbal and written communicationsExcellent people skillsManagerial experienceGood computer skillsFriendly phone voice“Pleasantly persistent” as it can take multiple tries to reach a prospectAbility to leave an engaging message and sound interestedMust be highly organized and results-orientedOur Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit .Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
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