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Dutch Speaking Customer Service Representative
3 maanden geleden
Patrique Mercier Recruitment is currently seeking a Dutch Speaking Customer Service Representative. As a Customer Service Representative, you will provide excellent customer support to Dutch-speaking customers.
Joining our team will give you the opportunity to work in a dynamic and fast-paced environment, collaborate with team members, and contribute to providing exceptional customer service.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Assist customers with product information, orders, and returns
- Resolve customer complaints effectively and efficiently
- Keep accurate records of customer interactions and transactions
- Collaborate with team members to ensure customer satisfaction
- Stay up-to-date with product knowledge and company policies
- Adhere to quality standards and follow established procedures
Requirements
- Fluency in Dutch and English, both written and spoken
- Prior experience in customer service or a related field is preferred
- Excellent communication skills and ability to build rapport with customers
- Strong problem-solving skills and ability to remain calm under pressure
- Ability to multitask and prioritize tasks effectively
- Detail-oriented and committed to providing exceptional customer service
- Proficient in using computer systems and software applications
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
