Customs and Excise Specialist

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What’s the role?

The Global C&E (Customs and Excise) Advisor will be responsible for ensuring quality handling of all C&E matters within Europe in line with the local legislation and global/regional Customs Policy.

Reporting to the Commercial Operations Team, the Customs Advisor is a Trade Control focal point supporting their relevant Trading & Supply line of Business for all custom related matters and activities ensuring full compliance with applicable customs regulations and internal requirements in an optimal and efficient manner.

The main responsibilities for this role include:

• Implement and manage Shell Trading customs policies and processes based on best practices and frameworks (within the framework of the AEO qualifications).
• Specific implementation of controls regarding non-preferential and preferential origin management (including controls of certificates of origin) as well as management of products affected by trade defence measures (i.e.: anti-dumping, anti-subsidy).
• Specific implementation of controls regarding customs classification of commodities traded by Trading & Supply in accordance with global/regional polices.
• Support import/export operations within Europe, including cooperation with the customs brokers/agents and terminal.
• Oversight of customs authorities’ requirements in Europe and customs documentation needed to support Shell Trading flow of goods, including building internal compliance documentation guidelines, training resources, and providing import/export compliance support to operations teams.
• Ensure import trade flows and operations are compliant (pre-entry and post-entry review) and correct customs licences, approvals are in place for operational changes.
• Recommend measures to secure the optimum import duty regime within the region through Customs regimes such as Customs Warehousing, Inward Processing, End-use relief
• Collaborate on internal audits, risk assessment and other assurance activities.
• Liaise with IT team to enhance C&E aspects within the Shell’s IT environment/ ERP system and trading platforms.
• Standardize and overview of Shell Trading’s C&E procedures and controls in locations such as refineries and terminals.
• Keep updated with C&E regulatory changes and best practices; identify risks and opportunities and recommend actions.
• Assist Indirect Tax team in the review of third-party C&E profile and customs licenses.
• Work with the Trade Compliance team and Indirect tax to remedy any potential non-compliance or concerns including breaches.
• Set-up a control framework for customs brokers used by the company to assist operational team with local customs compliance work.
• Advise traders and operators on the tax treatment of commodity transactions (Customs and/or Excise compliance).
• Identify, capture, collect, monitor key metrics (KPIs) for development of business strategies and presentation to management and relevant optimisation projects.
• Develop and carry out C&E training for traders, operators, and local personnel, raising awareness on the C&E function and risks.

What we need from you

We are actively seeking individuals with proven expertise in customs and excise matters within the industry. If you have experience in energy or commodity trading, that’s a definite advantage. Additionally, we value your extensive knowledge of European customs laws and regulations, as well as familiarity with international customs legislation (WCO & WTO).

In addition to your background in customs, we hope you possess the following skills and experiences:

• Cross-Functional Collaboration: You should be adept at collaborating across functions, including Customs, regulatory, Excise duties, VAT, and export controls.
• Control System Design or Rollout: While not necessarily related to trade controls or customs, experience in designing or implementing control systems (outside of IT systems) is a plus. This could include areas like HSSE, Quality, or Finance.
• Effective Communication and Interpersonal Skills: Confidence and the ability to interact at all levels within Trading and Supply (T&S), including senior leadership, are essential.
• Vision-Building and Motivational Leadership: You’ll be responsible for creating a shared vision across multiple functions and motivating and coaching staff to deliver results.
• Problem-Solving and Conflict Resolution: Strong problem-solving skills and the ability to handle conflicting issues effectively and responsibly are crucial.
• Change Management: Demonstrated expertise in change management rounds out the skill set we’re looking for.

The successful candidate must have initiative and the discipline to prioritise projects and conflicting demands, be able to respect confidentiality requirements, possess the skills to communicate with tact and diplomacy and be able to maintain effective relationships both internally and externally to Shell.

Compliance is a foundation of the way in which T&S does business and therefore integrity is one of the fundamental values that we are seeking as part of Trading & Supply. We believe integrity is the hallmark of a person who demonstrates sound moral and ethical principles during their work.  Integrity is the foundation on which co-workers build relationships, trust, and effective interpersonal relationships.  It is essential that the successful candidate will be able to give clear examples of integrity as one of their core values.

If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that not everyone applies when they don’t feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

Company Description

Shell Nederland BV is a platform for international collaboration, with Shell offering direct employment to around ten thousand people in the Netherlands alone, including roughly 2,800 non-Dutch employees from around 80 countries. Diversity is key at Shell Nederland, and our employees reflect the innovation that stems from a diverse workforce. By joining Shell Nederland, you will benefit from an unrivalled industry-leading development programme that will see you tap into a pool of expert knowledge that will help propel your career. Shell Nederland is the holding company of most Shell companies operating in the Netherlands. Shell Nederland also has an advisory and coordinating role in numerous areas.

An innovative place to work

There’s never been a more exciting time to work at Shell.

Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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