Trilingual Customer Support Specialist | English, Dutch, German

4 weken geleden

Utrecht, Nederland Undutchables Voltijd
As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering professional catering equipment. The advice that you will provide will range from queries to do with delivery, commercial issues and general support. Customer inquiries come in through phone calls, emails or a ticket system. You will be responsible for either forwarding them to the appropriate department or handling them yourself if they fall within your expertise.Outbound customer contact is just as important: you follow up on quotes and inform existing customers about new products. There is also a lot of communication with colleagues from other departments when you have a question for your customer. It's a dynamic and multifaceted roleThe main tasks include:
  • Customer contact via phone, email, or the ticket system
  • Ticket system management: including assigning tickets to other departments
  • Outbound contact: following up on quotes, informing existing customers about new productions 
Our client is looking for someone who:
  • Has an excellent level of English, Dutch & German
  • Has had experience in a similar role
  • Has received at least an intermediate vocational education (MBO) and can work and think at that level
  • Has experience with customer support: both in a commercial and service-oriented capacity
  • Is available for 32-40 hours per week
  • Is eventually available in the weekends for 4 to 6 hours, working from home (at extra pay)

  • Trilingual Customer Support Specialist

    5 dagen geleden

    Utrecht, Utrecht, Nederland Undutchables Voltijd

    As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with...

  • Trilingual Customer Support Specialist | English, Dutch, German

    1 maand geleden

    Utrecht, Nederland Undutchables Voltijd

    Job description As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering professional catering equipment. The advice that you will provide will range from queries to do with delivery, commercial issues and general support....

  • Trilingual Customer Support Specialist | English, Dutch, German

    1 maand geleden

    Utrecht, Nederland Undutchables Voltijd

    Job description As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering professional catering equipment. The advice that you will provide will range from queries to do with delivery, commercial issues and general support....

  • Trilingual Customer Support Specialist | English, Dutch, German

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.500

    Job description As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering professional catering equipment. The advice that you will provide will range from queries to do with delivery, commercial issues and general support....

  • Trilingual Customer Support Specialist | English, Dutch, German

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.500

    Job description As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering professional catering equipment. The advice that you will provide will range from queries to do with delivery, commercial issues and general support....

  • Client services representative | dutch

    1 maand geleden

    Utrecht, Nederland Undutchables Voltijd

    As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering professional catering equipment. The advice that you will provide will range from queries to do with delivery, commercial issues and general support. Outbound contact:...

  • Client services representative | dutch

    1 maand geleden

    Utrecht, Nederland Undutchables Voltijd

    As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering professional catering equipment. The advice that you will provide will range from queries to do with delivery, commercial issues and general support. Outbound contact:...

  • Client services representative | dutch

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.500

    As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering professional catering equipment. The advice that you will provide will range from queries to do with delivery, commercial issues and general support. Outbound contact:...

  • Client services representative | dutch

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.500

    As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering professional catering equipment. The advice that you will provide will range from queries to do with delivery, commercial issues and general support. Outbound contact:...

  • Customer Support | German C2

    4 weken geleden

    Utrecht, Nederland Undutchables Voltijd

    Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic journey where every day brings new challenges Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic...

  • Customer Support | German C2

    1 maand geleden

    Utrecht, Nederland Undutchables Voltijd

    Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic journey where every day brings new challenges Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic...

  • Customer Support | German C2

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd

    Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic journey where every day brings new challenges Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic...

  • Customer Service

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.000

    Are you ready to revolutionize customer service and shape the future of client interactions? Elevate Customer ExperiencesAs a frontline champion, you'll dive deep into the heart of customer inquiries, unraveling intriguing questions and crafting tailored solutions that go beyond the ordinary. Client Support only via E-mail (ask what the clients needs and...

  • Customer Service

    1 maand geleden

    Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.000

    Are you ready to revolutionize customer service and shape the future of client interactions? Elevate Customer ExperiencesAs a frontline champion, you'll dive deep into the heart of customer inquiries, unraveling intriguing questions and crafting tailored solutions that go beyond the ordinary. Client Support only via E-mail (ask what the clients needs and...

  • Customer Service

    1 maand geleden

    Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.000

    Are you ready to revolutionize customer service and shape the future of client interactions? Elevate Customer ExperiencesAs a frontline champion, you'll dive deep into the heart of customer inquiries, unraveling intriguing questions and crafting tailored solutions that go beyond the ordinary. Client Support only via E-mail (ask what the clients needs and...

  • Customer Service

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.000

    Are you ready to revolutionize customer service and shape the future of client interactions? Elevate Customer ExperiencesAs a frontline champion, you'll dive deep into the heart of customer inquiries, unraveling intriguing questions and crafting tailored solutions that go beyond the ordinary. Client Support only via E-mail (ask what the clients needs and...

  • Customer Support

    5 dagen geleden

    Utrecht, Utrecht, Nederland Undutchables Voltijd

    Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic journey where every day brings new challenges Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic...

  • Klantenservice Medewerker

    3 weken geleden

    Utrecht, Nederland Undutchables. Voltijd

    As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with...

  • Klantenservice Medewerker

    3 weken geleden

    Utrecht, Nederland Undutchables. Voltijd

    As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with questions related to ordering As a Trilingual Customer Support Specialist your role is to be the point of contact for customers throughout North Europe. These are hospitality businesses with...

  • Customer Support | German C2

    3 weken geleden

    Utrecht, Nederland Undutchables Voltijd € 2.500 - € 3.000

    Job description Are you ready to revolutionize customer service and shape the future of client interactions? As a Customer Support Specialist, you'll embark on a dynamic journey where every day brings new challenges and opportunities to make a profound impact. Your Mission: Elevate Customer ExperiencesAs a frontline champion, you'll dive deep into...