Head of Away From Home Global Customer

6 maanden geleden


Amsterdam, Nederland The Kraft Heinz Company Voltijd

Description

Working within Global AFH Capabilities Team you will be accountable for

Identifying AFH global customers who will help us with to unlock our 10 YS objectives. Prioritising where and how we invest globally to drive growth. Align and secure consensus from global AFH LT & BU/ country AFH leads to the plan. Define the WOW to drive action and execution locally both internally and externally for each customer. Lead global engagement across all functions externally to build mutually beneficial JVP’s Defining and measuring success criteria and KPI’s both globally and locally. Defining and rolling out commercial and execution standards globally. Identify and implement contractual standards. Ensuring at a global level we execute with excellence global brand campaigns with global partners e.g. Heinz Hospitality. Establish Global AFH Sales team to share best practice and key takeaways. Lead AFH sales capabilities globally. Assess sales capabilities, identify and prioritise opportunities and build programmes supported by cross functional team to drive improvements in key areas.

Key Partners

AFH Global LT & AFH Country Leads VP Sales North America BU Commercial Director / VP Head of Culinary AFH Head of Sales Capabilities

Experience Required

Skills to build long term strategic partnerships with existing and new customers. Prioritisation. Ability to evaluate opportunity across multiple channels and geographies and use data driven methodology to determine where and how we prioritise our resources. Experience building and executing JVP’s in large customers ideally across multiple markets. Experience working with cross functional teams internally and externally. Commercial foresight to establish and track key success criteria and act fast when needed to course correct. Bachelor’s degree minimum.

KPI’s

AFH NSV, GP & Market Share Top 10 Global customers contracted with exclusivity on Taste Elevation Global penetration in top 20 verticals in 10+ countries Programs starting with Heinz Hospitality implemented in 10+ countries One consistent global execution standard by vertical Establishing Global Customer Team Global Omni-Channel Capabilities MBO

Professional Attributes

Communication Skills At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills, to deal with all kinds of different stakeholders. Analytical We’re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset. Curiosity, positivity & enthusiasm You’re curious, positive and enthusiastic. People know you as the driver of the team. Networking skills You’re able to be interesting and interested in business conversations, motivating people to want to be in your network. The stronger the network you have, the more easily you can get things done. You, highly aware of that, are constantly expending your network. High pressure You don’t get easily stressed by pressure, on the opposite, a demanding and dynamic environment is what keeps you energized.

What we offer you

An ambitious employer; we only want to the best for you; Hybrid working (3/2)  A fast career track like only few other companies can match; Permanent contract; for we believe in doing big bets on people; Always room for new ideas; if you have an excellent idea, please let us know and we can set it in action

Location(s)

Amsterdam

  • Amsterdam, Nederland The Kraft Heinz Company Voltijd

    Description The Associate Director of Away From Home, Innovation & ESG Program Delivery position lies within the Regional HQ and is based in our Amsterdam office. You’ll be working in a high performing team, alongside peers always trying to reach the next level. You’ll be reporting into the Head of Away From Home. Location Amsterdam The Role...


  • Amsterdam, Noord-Holland, Nederland The Kraft Heinz Company Voltijd

    The Kraft Heinz Company is a leading food and beverage manufacturer seeking an experienced Strategic Customer Experience Director to drive global growth.Salary: €120,000 - €180,000 per annum (dependent on location and experience)About the RoleThis is a challenging and rewarding opportunity to lead our Away From Home Global Customer team. As a key member...


  • Amsterdam, Nederland Diageo Voltijd

    Job Description: Context/Scope We have a bold F32 ambition to become a Contemporary Luxury Icon, targeting $8b NSV and 80% GM.- We are beating the competition. We are winning market share for the fourth consecutive year (GPS). In 2023, Johnnie Walker created more value in international spirits than any other brand (IWSR).- We are premiumising the brand....

  • Head of Customer Experience

    3 maanden geleden


    Amsterdam, Nederland Tellent Voltijd

    **Your Mission**: **About the team**: You will lead a team of 6 direct reports and additional 4 indirect reports composed of Customer Success Managers, Onboarding Specialists, Strategic Account Manager and Benelux Support team. **Your 12-month journey**: **During the first 3 months**: you will spend learning about systems, our three product lines -...

  • Global Head of Data

    2 maanden geleden


    Amsterdam, Nederland TCC Global Voltijd

    **Job title**: Global Head of Data & Analytics **Salary**: Competitive + Annual Bonus **Location**: Amsterdam preferably. But we are open to Hayes, UK and Dusseldorf, Germany **Duration**: Permanent **Working model**: Hybrid At TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and enhance brand loyalty for some...

  • Head of Global Payroll

    6 maanden geleden


    Amsterdam, Nederland Booking.Com Voltijd

    **Head of Global Payroll** As the Head of Global Payroll, you are responsible for the design, deployment and governance of the global payroll operating model, strategy, service standards, key control environment and leadership of the global payroll team situated across Americas, EMEA and APAC regions. You are fully accountable for the compliant execution...

  • Global Head of Data

    2 maanden geleden


    Amsterdam, Nederland tcc global Voltijd

    Job title: Global Head of Data & AnalyticsSalary: Competitive + Annual BonusLocation: Amsterdam preferably. But we are open to Hayes, UK and Dusseldorf, GermanyDuration: PermanentWorking model: Hybrid At TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and enhance brand loyalty for some of the world’s leading...

  • Head of Customer Success

    6 maanden geleden


    Amsterdam West, Nederland Source.ag Voltijd

    At Source, we are supporting the best greenhouse growers in the world to help them scale their operations and become more successful. We do this by building software and AI solutions that help growers to more efficiently and effectively manage their day-to-day operations. By doing this, we are accelerating the global adoption of efficient and robust food...

  • Global Head of Reporting

    2 maanden geleden


    Amsterdam, Nederland Adyen Voltijd

    **This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...

  • Global Head of Data

    2 maanden geleden


    Amsterdam, Nederland TCC Global Voltijd

    Job title: Global Head of Data & AnalyticsSalary: Competitive + Annual BonusLocation: Amsterdam preferably. But we are open to Hayes, UK and Dusseldorf, GermanyDuration: PermanentWorking model: HybridAt TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and enhance brand loyalty for some of the world’s leading...


  • Amsterdam, Nederland TCC Global Voltijd

    Job title: Head of Creative Reward DevelopmentSalary: Competitive + Annual BonusLocation: Hayes, West London or AmsterdamDuration: Permanent Working model: Hybrid At TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and enhance brand loyalty for some of the world’s leading retailers. We are passionate about our...

  • Head of Global Payroll

    6 maanden geleden


    Amsterdam, Nederland Booking.com Voltijd

    Head of Global Payroll As the Head of Global Payroll, you are responsible for the design, deployment and governance of the global payroll operating model, strategy, service standards, key control environment and leadership of the global payroll team situated across Americas, EMEA and APAC regions.  You are fully accountable for the compliant execution...

  • Head of Marketing Europa

    6 maanden geleden


    Amsterdam, Nederland Blink Charging Voltijd

    Blink Charging is een geïntegreerde wereldwijde fabrikant, eigenaar, installateur en uitbater van oplaadoplossingen voor elektrische voertuigen. **Head of Marketing Europe**: **_Are you ready to lead the charge in revolutionizing the marketing landscape for Blink Charging across Europe? We're on the hunt for a visionary and organized Head of Marketing...

  • Head of Customer Operations

    2 maanden geleden


    Amsterdam Oost, Nederland Fastned Voltijd

    **Join a fast-growing, listed company with a purpose! Fastned owns and operates a growing network of more than 300 fast charging stations across Europe, allowing electric vehicle drivers to charge their car with 100% green energy in just 15 minutes. Our mission is to accelerate the transition towards sustainable mobility by giving freedom to electric...


  • Amsterdam, Nederland Heineken International B.V. Voltijd

    Internship - Customer Care & Experience | Global Customer Service & Logistics " Working with this welcoming and international team was an incredible experience! I learned a lot about the digital world and truly grew as a professional. The warm and dynamic environment, right in the heart of Amsterdam, made it an unforgettable journey in my career " - N....

  • Head of Customer Service

    3 maanden geleden


    Amsterdam, Nederland Soap Treatment Store Voltijd

    **About us** Soap is hét beautybedrijf van Nederland. Bij Soap bieden we award-winning beauty treatments, injectables en skin therapy aan met behulp van deskundige cosmetisch artsen, huidtherapeuten en schoonheidsspecialisten. We groeien ontzettend hard en zijn daarom op zoek naar een Customer service manager die ons geweldige team van Customer service...

  • Customer Service

    6 maanden geleden


    Amsterdam, Nederland International Brands Group Voltijd

    International Brands Group (IBG) is a global leader in the design, development, sourcing, and sales of branded sports, outdoor, uniform, and safety footwear and apparel. With over 40 years of experience in the industry and a global loyal customer base, IBG is a stable business partner for our global client base, and a great company to work for! With...


  • Amsterdam, Noord-Holland, Nederland Rituals Voltijd

    Rituals is expanding rapidly, with ambitious plans to open 100 stores per year globally. To support this growth, we are seeking a seasoned Talent Acquisition Lead who will drive our recruitment efforts for the global Customer Relations (CR) department.The successful candidate will manage and inspire our recruiters, helping to grow and stabilize the CR team...


  • Amsterdam, Noord-Holland, Nederland Paramount Global Voltijd

    Job Title: Content Programming Manager for Global MTV ChannelsCompany Overview:Paramount Global is a leading media and entertainment company with a diverse portfolio of brands, including MTV. As a Content Programming Manager, you will be part of the team that shapes the future of MTV's content across its global channels.Salary: $120,000 - $150,000 per...


  • Amsterdam, Nederland Heineken International B.V. Voltijd

    Internship - Global Sales Route to Consumer HEINEKEN is looking for you! Every day we work with pride on our great products that you have certainly had in your hand at a party, during a work meeting or at home on the couch. HEINEKEN is much more than just beer. What about brands like Heineken 0.0, Apple Bandit, Amstel Radler and Birra Moretti. We actively...