Customer support
1 maand geleden
Heb jij affiniteit met klantcontact en bezit je ijzersterke communicatie skills? Word customer support bij een uitgavenbeheerder in Amsterdam
Wat ga je doen?
Jouw werkgever
Als customer support bij deze uitgavenbeheerder in Amsterdam kom je te werken in een bedrijf dat een systeem aanbiedt en onderhoudt waarmee organisaties en bedrijven een volledig overzicht en inzicht krijgen van hun uitgaven. Dit is een continue opdracht waarbij dit bedrijf altijd bezig is deze dienst te verbeteren om klanten het zo makkelijk mogelijk te maken hun financiën te beheren. Zo geven ze bijvoorbeeld ook hun eigen betaalkaarten uit. Verder kom je terecht in een team van 40 medewerkers die samen hard werken, maar waar wel een gezellige sfeer hangt.
Jouw functie en profiel
Klanten lopen altijd tegen problemen aan, systemen die vast lopen en betaalkaarten die niet geactiveerd willen worden. Gelukkig ben jij beschikbaar om hierbij te helpen, met jouw expertise en kennis van zaken over de systemen schiet jij klanten gelijk te hulp en zorg jij voor een goede afloop. Klanten kunnen via telefoon, e-mail en chat contact zoeken met jou, belangrijk is het dus dat je niet alleen verbaal, maar ook schriftelijk goed je adviezen en oplossing kan terugkoppelen.
Belangrijk om te weten
Het betreft een functie voor 32 tot 40 uur per week, het kantoor is geopend tussen 9:00 en 17:00 en zit op 10 minuten loopafstand van Amsterdam Centraal.
Wat wij bieden
- Een salaris tussen de €2500 - €2900 op basis van fulltime; afhankelijk van ervaring
- Iedere dag een volledig verzorgde lunch op kantoor;
- Een mooie kans ervaring op te doen in de financiële sector;
- Doorgroeimogelijkheden binnen het team en bedrijf;
Wat wij vragen:
- Minimaal hbo werk- en denkniveau;
- Ervaring in een soortgelijke rol is een pré;
- Je spreekt vloeiend Nederlands en goed Engels;
- Je beschikt over uitstekende communicatieve en sociale vaardigheden;
Extra informatie
Opleidingsniveaus: Middelbare school, MBO, HBO
Plaats: Amsterdam
Werkuren per week: 32 - 40
Dienstverbanden: Fulltime (startersfunctie)
Salarisindicatie: Tussen €2.500 en €2.900 Per maand
Verantwoordelijk voor: al het klantcontact wat binnen komt.
Gepubliceerd op: 23-08-2024
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