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Team lead in customer support

2 maanden geleden


Maastricht, Nederland YoungCapital Voltijd
Become a german-speaking team lead in customer support

Ready to elevate your career? Step into the role of a german-speaking team lead in customer support in Maastricht and make a real impact


Wat ga je doen?

What you’ll do:

As a german-speaking customer support team lead, you’ll empower your team to deliver outstanding service daily. You'll create a positive work environment focused on collaboration, growth, and high customer satisfaction. In this role, you'll mentor and support your team, helping them enhance their skills, reach their objectives, and maintain exceptional service standards. You’ll be the key link between your team and market leadership, ensuring clear communication. With your data-driven insights, you’ll track performance and drive continuous improvement. Doesn't that sound like the exciting challenge you've been waiting for?

Who you are:

With 2-3 years of experience leading a diverse, multilingual support team, you bring natural leadership to the table. Fluent in both German and English, you connect with people at all levels. You have strong communication skills, a sharp analytical mind, and a knack for problem-solving. As a Team Lead in Customer Support, you thrive in fast-paced, international environments and are committed to team growth and success.

Your mission:

You’re here to create a culture where everyone grows and excels together. If making a real impact sounds like your thing, step up as a german-speaking team lead in customer support 

 


Wat wij bieden
  • Exciting full-time position in the heart of Maastricht;
  • Competitive salary ranging from €3500 to €4000 gross per month (based on full-time employment);
  • Excellent employment conditions with the possibility of a permanent position;
  • Opportunity for growth within a dynamic work environment;
  • Keen opportunity for permanent employment with the company.

Wat wij vragen:
  • Minimum mbo level 4 or equivalent ability
  • You are fluent in both German and English;
  • You’re a born leader who thrives in dynamic, international environments and knows how to inspire a team of 10+;
  • You bring 2 to 3 years of experience leading a diverse, multilingual support team.

Extra informatie
Opleidingsniveaus: Middelbare school, MBO, HBO, Universiteit
Plaats: Maastricht
Werkuren per week: 38 - 40
Dienstverbanden: Fulltime (ervaren), Tijdelijke fulltime baan
Salarisindicatie: Tussen €3.500 en €4.000 Per maand
Verantwoordelijk voor: Team lead in customer support
Gepubliceerd op: 10-09-2024