Customer Service Representative Healthcare French
2 dagen geleden
Key activities/main objectivesProcessing of the sales order in the ERP based on stock availability and future product runsAnswering general phone calls and mails (times in line with the French customer's needs)Prepare and create shipments in ERP, including the required shipping documentation, based on scheduled sales ordersPro-actively inform the customers at all times concerning the products and the handling of the orders Signaling impending stock shortages to the procurement teamAnswering day-to-day questions on deliveries, availability and leadtimesInvoicing of the delivered goods to clientsControlling and improving the internal processes concerning the delivered service packageControlling and improving of the employees own administrative qualitiesRegular information exchange with Clinical Sales Staff about existing and upcoming businessJob requirementsMBO+ levelNative level of French and excellent level of EnglishYou are familiar with the French healthcare system and tender experience is a huge pre.Punctual and customer orientatedYou take responsibility of the orders from receipt to dispatchExcellent computer skillsKnowledge of Microsoft Dynamics/Business Central is a preference
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