![A-INSIGHTS](https://media.trabajo.org/img/noimg.jpg)
Customer Success Manager
1 week geleden
Our Customer Success team provides a key role in enabling our customers to best utilize our platform and services within their business.
We do this via consistent touch points both digital and in person to ensure we know their day to struggles and can guide them through the stages of our unique market intelligence growth model.
Sounds interesting? Read on
The Role:
The team is now with 2 people, Tomas and Anja, and we are growing with this role to meet the demand of the last years growth and so that we can ensure we can continue to deliver the on-going value to our growing customer base.
This role will report to Tomas and the team is part of our 'Go to market team' working closely with our Marketing, New business sales, Account management and Insights teams.
Customer success at A-INSIGHTS focuses on the enablement and adoption of our solution with our customers, they work with the marketing team, Account management and product teams acting as the bridge between our customers and our business.
What you can expect:
- Responsibility for up to 25 customers
- KPI's based on NRR and support AM by identifying expansion opportunities
- Collaborative and process lite organization
- Clear link between your role and its impact on the growth of the company
- Flat organizational structure
- Individual compensation plan tied to customer adoption KPI's
- First 90 days
- Understanding the A-Insights unique value proposition, meeting with a large customer group to tied this VP to their everyday usecases. Take ownership of the enablement cycle with your customers.
Vital experiences required to be successful in the role (The things that give you energy):
- Proactive and used to a high frequency of customer interactions
- Manage all postsales activity for customers through strong relationshipbuilding, a clear understanding of how our unique value proposition is going to impact their business
- Support the customer success team in translating customer usage and feedback into actionable insights and feature ideas
- You have a track record of delivering value to complex enterprise customers with large employee bases
- 35 years in a CS role, within a company sub 200 people
- Fluency in English
Some really nice to haves:
- Fluency in another EU language
- Good taste in music
- Experience working with companies in the Food sector
Who you'll be working with:
Anja
Customer Success Manager
Tomas
Strategic Customer Success Manager
Tim
Enterprise Account Manager
What We Offer:
- A competitive salary
- A hybrid work setup where you can balance working from home with 25 days in the office per week
- Regular company events like dinners, BBQs, boat trips, and padel tournaments, fostering a vibrant team culture
A-INSIGHTS:
A-INSIGHTS is the fastest growing company and market intelligence platform in the market.
Trusted and loved by some of the world's largest companies (Bayer, McCain, Ahold, RoyalFrieslandCampina, Gemeente Amsterdam), we combine worldwide publicly available company and market data with the latest domain & tech expertise.
Our goal is to set the international standard for objective company performance insights based on publicly available data.And our journey is just getting started
Every day, we make it easy for organizations around the world to make a difference through best-in-class insights and unmatched service.
We are building a team of passionate and talented people who are eager to contribute to this growth and help us write our story.
Application Process:
- Digital Interview with the VP of Revenue
- In-
Person Interview:
If successful in the initial stages, you'll be invited to our Amsterdam office for an in-depth interview with several members of the team, to further assess your fit with our team and culture.
Ready to Apply?:
Have Questions? For any inquiries or additional information, please contact Iselde van Beurden, Interim Talent Lead, at:
-
Whatsapp:
- Got questions about this job?
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Independent Recruiters VoltijdVoor een informatie- en risicomanagementaanbieder die actief is in de financiële dienstverlening zijn wij op zoek naar een Customer Success Manager in AmsterdamJouw doel is het beheren van de relatie met één of meerdere klanten, het zorgen voor een soepel onboardingproces en het versterken van deze relatie. Je bent het aanspreekpunt voor de leveranciers...
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Independent Recruiters VoltijdVoor een informatie- en risicomanagementaanbieder die actief is in de financiële dienstverlening zijn wij op zoek naar een Customer Success Manager in AmsterdamJouw doel is het beheren van de relatie met één of meerdere klanten, het zorgen voor een soepel onboardingproces en het versterken van deze relatie. Je bent het aanspreekpunt voor de leveranciers...
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Therapieland VoltijdJij activeert, ondersteunt en adviseert organisaties proactief om het maximale uit Therapieland te halen. Zo maken we samen met onze klanten impact binnen de mentale gezondheidszorg en helpen we zoveel mogelijk mensen zich mentaal veerkrachtiger te voelen_**Jouw functie**Zodra een nieuwe klant start met Therapieland, neem jij als Customer Success Manager de...
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Inhousify Voltijd**Over onze klant**Voor een groeiende, internationale startup, actief op de agrarische markt, zijn wij momenteel op zoek naar een Sales Representative in Amsterdam voor 32 of 40 uur (met hybride werkmogelijkheden).**Over de functie**Wij zijn op zoek naar een gedreven en enthousiaste Customer Success Manager Je bent ervoor verantwoordelijk dat klanten hun...
-
Customer Succes Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Haystack People VoltijdBedrijfsprofielVastgoeddata in Amsterdam is een van de snelst groeiende tech scale-ups in de commerciële vastgoedmarkt. Ze zijn opgericht in 2013 en zijn sindsdien flink gegroeid. Deze groei komt voornamelijk omdat ze een eigen platform gebouwd hebben waarin ze data verzamelen in de huidige vastgoed markt. Deze data bieden vele voordelen aan voor hun...
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Workiva VoltijdWorkiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes; and identifying opportunities for growth within their named accounts post-sale. As a CSM, your primary mission will be to maximize our...
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Workiva Netherlands BV VoltijdWorkiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes; and identifying opportunities for growth within their named accounts post-sale. As a CSM, your primary mission will be to maximize our...
-
Customer Success Manager
4 weken geleden
Amsterdam, Noord-Holland, Noord-Holland, Nederland Independent Recruiters VoltijdVoor een informatie- en risicomanagementaanbieder die actief is in de financiële dienstverlening zijn wij op zoek naar een Customer Success Manager in Amsterdam!Jouw doel is het beheren van de relatie met één of meerdere klanten, het zorgen voor een soepel onboardingproces en het versterken van deze
-
Customer Success Manager
3 weken geleden
Amsterdam, Noord-Holland, Noord-Holland, Nederland Independent Recruiters VoltijdVoor een informatie- en risicomanagementaanbieder die actief is in de financiële dienstverlening zijn wij op zoek naar een Customer Success Manager in Amsterdam!Jouw doel is het beheren van de relatie met één of meerdere klanten, het zorgen voor een soepel onboardingproces en het versterken van deze
-
Customer Success Program Manager
2 maanden geleden
Amsterdam, Noord-Holland, Nederland Intuitive Surgical VoltijdJob DescriptionPrimary Function of Position: The Customer Success Program Manage is responsible for guiding customers toward long-term operational success by increasing efficiencies through onboarding, educating on best practices. S/He will help customers become self-sufficient by using Intuitive' s digital tools and resources. In addition to these...
-
Customer Success Program Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Intuitive Surgical VoltijdJob DescriptionPrimary Function of Position: The Customer Success Program Manage is responsible for guiding customers toward long-term operational success by increasing efficiencies through onboarding, educating on best practices. S/He will help customers become self-sufficient by using Intuitive' s digital tools and resources. In addition to these...
-
Customer Success Program Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Intuitive Surgical VoltijdJob DescriptionPrimary Function of Position: The Customer Success Program Manage is responsible for guiding customers toward long-term operational success by increasing efficiencies through onboarding, educating on best practices. S/He will help customers become self-sufficient by using Intuitive' s digital tools and resources. In addition to these...
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Quantexa VoltijdWhat We're All About Do you ever strive to improve each time? It's this drive that fuels us daily. Our atmosphere of exploration and creativity enables us to establish deep relationships with our clients, leading to real industry transformation. This is what brought us here - and what will continue to drive our future. At Quantexa, you will find a balance of...
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland project44 VoltijdWhy project44?At project44 we're on a mission - to make supply chains work.project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for...
-
Head of Customer Succes
1 week geleden
Amsterdam, Noord-Holland, Nederland Assessio Group VoltijdAls Head of Customer Success bij Assessio Bloom ben je samen met je collega's verantwoordelijk voor het maximaliseren van de klantwaarde op de lange termijn.Dit betekent dat je actief bijdraagt aan het stimuleren van het platformgebruik, het verminderen van churn en het verhogen van de klanttevredenheid (NPS). Je speelt een cruciale rol in het waarborgen van...
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Coolgradient VoltijdCoolgradient is a fast-growing green-tech start-up with a clear vision to make our digital footprint more sustainable.Why?Every swipe, every like, every TikTok video we upload, every Zoom call we have, every Netflix video we watch, or everything we buy online is all processed and depends ondata centers. However, these data centers consume large amounts of...
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland project44 VoltijdWhy project44?At project44 we're on a mission - to make supply chains work.project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for...
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Coolgradient VoltijdCoolgradient is a fast-growing green-tech start-up with a clear vision to make our digital footprint more sustainable.Why?Every swipe, every like, every TikTok video we upload, every Zoom call we have, every Netflix video we watch, or everything we buy online is all processed and depends on... data centers. However, these data centers consume large amounts...
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Coolgradient VoltijdCoolgradient is a fast-growing green-tech start-up with a clear vision to make our digital footprint more sustainable.Why?Every swipe, every like, every TikTok video we upload, every Zoom call we have, every Netflix video we watch, or everything we buy online is all processed and depends on... data centers. However, these data centers consume large amounts...
-
Customer Success Manager
1 week geleden
Amsterdam, Noord-Holland, Nederland Dalux Voltijd**Ten eerste, wie is Dalux?**Dalux is een innovatief ConTech bedrijf dat zich inzet om de bouwsector slimmer en efficiënter te maken. Onze innovatieve en gebruiksvriendelijke digitale tools en BIM-technologie (BIM = Building Information Model) worden momenteel gebruikt door toonaangevende aannemers, bouwbedrijven, opdrachtgevers, gebouweigenaren en...