Customer Success Specialist
4 weken geleden
Als Customer Success Specialist maak jij écht impact op de toekomst van de logistiek Bij deze snelgroeiende start-up zorg je voor meer transparantie in de sector en help je klanten optimaal te profiteren van de innovatieve oplossingen.
Wat hebben wij jou te bieden?
- Een uitdagende fulltime rol bij een snelgroeiende start-up.
- Een goed salaris tussen de €3200 en €4200 bruto per maand op basis van kennis en ervaring, inclusief aandelenopties.
- Een leuke bonusregeling.
- Mogelijkheden voor persoonlijke ontwikkeling
- Je mag 2 dagen vanuit huis werken.
- 24 vakantiedagen.
Over de functie
Heb jij weleens geprobeerd om zonder logistieke kennis goederen intercontinentaal te verschepen? Als je het zou proberen, merk je al snel hoe ingewikkeld het is door de vele complexe processen die erbij komen kijken. Althans.. tot 2020 was dit de realiteit. Sindsdien zorgt deze logistieke start-up voor volledige transparantie en een helder overzicht Ze hebben een platform ontwikkeld waarmee het vervoeren van goederen eenvoudiger dan ooit wordt. De klant voert simpelweg de adressen en de gewenste transportmodaliteit (lucht, zee, weg of spoor) in, en het platform selecteert automatisch de beste dienstverleners én de scherpste tarieven van toonaangevende expediteurs om de opdracht uit te voeren. Leuker kunnen ze het niet maken, wel makkelijker
Customer Succes Specialist
In deze functie als Customer Success Specialist speel je een cruciale rol in het waarborgen van de soepele stroom van import en export over zee en lucht. Je bent het eerste aanspreekpunt voor klanten en helpt hen optimaal gebruik te maken van de diensten. Daarnaast begeleid je nieuwe klanten tijdens het onboardingproces, beantwoord je vragen en los je eventuele problemen snel en efficiënt op.
Je werkt nauw samen met het sales- en developmentteam om klantbehoeften te vertalen naar verbeteringen en nieuwe functionaliteiten. Zo draag je direct bij aan de groei en innovatie van het bedrijf. Kortom, een uitdagende rol waarin je een cruciale schakel bent tussen klanten en het bedrijf
Jouw verantwoordelijkheden:
- Coördineren van leveringen met vrachtwagenchauffeurs, fulfilment centers en klanten.
- Het bieden van uitzonderlijke klantenservice via e-mail en telefoon.
- Nieuwe klanten onboarden, vragen beantwoorden en problemen oplossen.
- Samenwerken met sales en development om klantbehoeften om te zetten in verbeteringen en nieuwe functionaliteiten.
Wat is jouw achtergrond en ervaring?
- Je hebt minimaal mbo/hbo werk- en denkniveau.
- Beheerst de Nederlandse, Engelse en Duitse taal in woord en geschrift.
- Eerdere ervaring binnen de logistiek, met name bij een expediteur, is een pré
-
Customer Success Manager
4 weken geleden
Ermelo, Gelderland, Netherlands, NL OrangeTalent VoltijdSucces behalen, dat doen we samen! Jij bent voor onze klanten hét aanspreekpunt naar succes. Omzet verhogen, naamsbekendheid vergroten, of top of mind worden en blijven bij je doelgroep? Jij pakt het van begin tot einde aan en maakt er met jouw collega’s een succes van. AfgesprokenGreat people lead to great success Ons team van gedreven professionals is...
-
Customer Care Professional
4 weken geleden
Amsterdam, North Holland, Netherlands, NL More Recruitment VoltijdCustomer Service RepresentativeFor our client, an international organisation in the area of Amsterdam, we are currently looking for a English speaking customer service specialist. You will be initiating and answering all inquiries from Customers on the order to cash process, After Sales and Sales support. The candidate we are looking for has experience in...
-
Specialist Customer Service
4 weken geleden
Breda, North Brabant, Netherlands, NL HARIBO The Netherlands and Belgium VoltijdHaribo is in Nederland bekend met de merken HARIBO en MAOAM en is het nummer 1 snoepmerk in België en Nederland (BENE). Onze values zijn focus, onafhankelijkheid, vertrouwen, pragmatisme, kwaliteit en “childlike happiness”.Ondernemerschap staat centraal en de organisatie kenmerkt zich door korte lijnen, beslissingen worden snel genomen waarbij...
-
Commercial Operations Manager
4 weken geleden
Hilversum, North Holland, Netherlands, NL Europa Recruitment VoltijdCommercial Operations Manager – Driving Sales & Customer SuccessAre you a commercially driven professional eager to work at the crossroads of sales, operations, and customer success? Do you thrive in a fast-paced environment where you are the key link between global clients and internal teams?Our client, a specialist in niche manufacturing equipment, is...
-
Sales Application Specialist
4 weken geleden
North Holland, Netherlands, NL Wenham Carter Group VoltijdThe global IVD market size is estimated to grow to $190 billion by 2035, outlining exciting growth for clinical diagnostics.Wenham Carter Group are proudly supporting an established global leader in the healthcare and diagnostics industry, specializing in innovative IVD solutions.The company excels in providing advanced products and technologies to improve...
-
IT Digital Intern
4 weken geleden
Amsterdam, North Holland, Netherlands, NL Apollo Tyres Ltd VoltijdPurpose of the job As an Digital Intern, you will play a crucial role in supporting the day-to-day operations of the departmentMajor ResponsibilitiesWhat does this Job do ?• Administrative Support: Assisting with invoice processing and vendor management. Providing general administrative support as needed especially related to client facing needs. Working...
-
Customer Service Representative DACH
4 weken geleden
Leiden, South Holland, Netherlands, NL Exactpi Recruitment & More VoltijdIs your German top-notch? Can customers count on you? Apply now for the vacancy German-speaking Customer Service Employee!CompanyOur client has its headquarters in the Leiden region, 9 sales offices across Europe, a warehouse and print shop in Poland, and an in-house production site of innovative products in the UK. They are the European leader in the...
-
Senior Technical Support Engineer
4 weken geleden
Amsterdam, North Holland, Netherlands, NL Palo Alto Networks VoltijdOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...
-
Product pre-sales intern
4 weken geleden
Hoofddorp, North Holland, Netherlands, NL Hikrobot VoltijdJob Responsibilities:1. Support the work of pre-sales colleagues in the team2. Assist in pre-sales demand research, analyze customer needs, and assist in writing technical proposal and tender3. Work closely with internal teams, including product development team and customer success team, to ensure customer needs are met in a timely manner and implemented...
-
Enterprise Account Manager
4 weken geleden
Amsterdam, North Holland, Netherlands, NL China Unicom Europe VoltijdThe ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.Main...
-
IT Application Specialist
4 weken geleden
Roelofarendsveen, South Holland, Netherlands, NL PF Concept VoltijdIT Application SpecialistAre you passionate about technology and eager to make a significant impact in a dynamic and innovative company? Join our European IT department as an IT Application Specialist and be part of a team that drives digital transformation and customer engagement.As IT Application Specialist, you will play a key role in the delivery and...
-
Senior Content Designer
4 weken geleden
Amsterdam, North Holland, Netherlands, NL Sigmaways Inc VoltijdAs a Senior Content Designer, you’ll partner with other digital content experts to drive strategies and approaches. An important part of this work is creating and shaping a point of view on a new way to engage with customers and businesses.Understand customer needs and motivation in the area of home furnishing, maintenance and improvement; the benefits of...
-
IT Support Engineer
4 weken geleden
Amstelveen, North Holland, Netherlands, NL Computacenter VoltijdARE YOU ARE NEW COLLEAGUE ?Our business is about enabling users through technology. But first of all, it's about people. #peoplematter#winningtogetherComputacenter NL is always looking for IT SUPPORT ENGINEERSAbout UsComputacenter is the leading independent provider of IT infrastructure services, with about +20,000 employees worldwide. Our focus is on...
-
Implementation Specialist
4 weken geleden
Drachten, Friesland, Netherlands, NL Elfsquad VoltijdJob DescriptionWe are looking for a tech enthusiast to become our new Implementation Specialist at Elfsquad. In this role, you'll guide customers through the smooth implementation of our CPQ software, ensuring a seamless adoption process. You'll provide training, troubleshoot issues, and act as a key point of contact throughout the implementation....
-
Accountmanager Retail
4 weken geleden
Ede, Gelderland, Netherlands, NL DFB Recruitment VoltijdThe ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. ...
-
Digital Media Manager
4 weken geleden
Amsterdam, North Holland, Netherlands, NL Gazelle Global VoltijdMedia ManagerAs a preferred supplier to one of our biggest financial organisations, I am seeking for a Media Manager for a 6 months+ contract in Netherlands. Responsibilities:As a digital media manager, you will be responsible for media & planning advise and execution with agency of integrated campaigns that contribute to our brand and business...
-
Aircraft Technician CAT B1
4 weken geleden
Schiphol, North Holland, Netherlands, NL Sabena Engineering VoltijdSabena Engineering is a leading independent and international aviation solutions provider for civil and military operators. Our capabilities cover the main aircraft types, including Airbus, Boeing, Lockheed, regional and military aircraft and rotor aircraft. With our unique and innovative solutions to both regular and complex needs, Sabena Engineering is all...
-
Associate Service Desk Analyst
4 weken geleden
Schiphol, North Holland, Netherlands, NL World Wide Technology VoltijdWorld Wide TechnologyAssociate Service Desk AnalystNetherlandsFor the 12th consecutive year, World Wide Technology has proudly secured its position among the top companies worldwide, ranking 19th on Fortune Global's prestigious list of the best workplaces. This enduring success reflects our unwavering commitment to valuing our employees as our most...
-
General Ledger Accountant
4 weken geleden
Amsterdam, North Holland, Netherlands, NL RPM Europe VoltijdAbout RPMRPM is one of the fastest-growing logistics companies in North America and Europe, servicing the Finished Vehicle logistics and Freight transportation industries. Leveraging a robust network of 50,000+ independent carriers around the globe, we deliver thousands of loads per month and hundreds of thousands of vehicles per year, addressing our...
-
Finance Controller
4 weken geleden
Amsterdam, North Holland, Netherlands, NL TSMC VoltijdTaiwan Semiconductor Manufacturing Company Ltd. (“TSMC”) is the world’s leading semiconductor foundry. Headquartered in Taiwan, the Company has operation facilities worldwide and the largest logic chip manufacturing capacity in global semiconductor industry. The Company employs a global workforce of over 82.000 and recorded revenue over US$90 billion...