Customer Operations

3 weken geleden


Amsterdam, Nederland Page Personnel Voltijd

During the initial phase of the assignment, this individual will assist the Customer Operations team with operational and order management tasks, along with broader operational responsibilities.

In the latter phase, they will step in for a logistics coordinator, taking on logistical duties as well as overarching logistical tasks.

Description

Your Customer Operations responsibilities will include:

  • Managing and maintaining sales orders
  • Monitoring order allocation
  • Supporting fellow Customer Operations team members
  • Serving as a point of contact for sales teams and other departments
  • Handling quality issues
  • Overseeing deliveries and returns
  • Monitoring invoicing processes
  • Tracking the monthly budget and taking necessary actions

Your Logistics responsibilities will include:

  • Coordinating with our 3PL partner to resolve issues
  • Overseeing standard operating procedures, including international logistics
  • Serving as the point of contact for logistics-related inquiries and concerns
  • Planning, monitoring, and verifying all outbound deliveries while tracking logistics partners' delivery performance
  • Monitoring purchase orders and managing inbound deliveries, including returns
  • Processing inbound goods in the ERP system and ensuring all relevant import documentation is collected and communicated internally
  • Collaborating with our 3PL partner to manage warehouse capacity and ensure shipments leave on schedule per agreed KPIs




  • Amsterdam Oost, Nederland Fastned Voltijd

    **Join a fast-growing, listed company with a purpose! Fastned owns and operates a growing network of more than 300 fast charging stations across Europe, allowing electric vehicle drivers to charge their car with 100% green energy in just 15 minutes. Our mission is to accelerate the transition towards sustainable mobility by giving freedom to electric...


  • Amsterdam, Noord-Holland, Nederland Packsize Voltijd

    Customer Operations Coordinator About Packsize Packsize is a leading automation company that enables more efficient and sustainable packaging processes from packing to unboxing. We propel our customers and the industry forward, always looking to innovate and improve. To us, packaging is about much more than a box; it's about delivering what's right for...


  • Amsterdam, Nederland Packsize Voltijd

    Customer Operations Coordinator About Packsize Packsize is a leading automation company that enables more efficient and sustainable packaging processes from packing to unboxing. We propel our customers and the industry forward, always looking to innovate and improve. To us, packaging is about much more than a box; it’s about delivering what’s right for...


  • Amsterdam, Nederland Digital Realty Voltijd

    **Your role** The Customer Operations Technician (COT) is responsible for the day-to-day monitoring of network and critical facility infrastructure. The COT is responsible for providing customer service support to all internal and external customers and will assist the Technical Operation teams to ensure 100% uptime of all customer and critical...


  • Amsterdam, Noord-Holland, Nederland Sawadee Reizen Voltijd

    Vacature Customer Operations Voor onze afdeling Customer Operations zijn wij op zoek naar een enthousiaste: Medewerker Customer Operations (32-39 uur) De functie Als medewerker Customer Operations ben jij de spin in het web die alles regelt tussen boeking en vertrek van een reis. Je zorgt ervoor dat de droomreis van de klant tot in de puntjes verzorgd...


  • Amsterdam, Nederland Suitsupply Voltijd

    **As the Regional Customer Operations Manager, you will lead and optimize customer service operations across the US/EMEA region, driving improvements in customer satisfaction, efficiency, and team performance. Reporting to the Global Head of Customer Service, you will implement strategies, manage teams, and collaborate with stakeholders across Product,...


  • Amsterdam, Noord-Holland, Nederland Belmont Lavan Voltijd

    The Customer Engagement Manager (CEM) is responsible for E2E customer engagement and delivery of contractual agreement and services for SAP Cloud Customers of SAP Enterprise Cloud Services, mainly focusing on SAP S/4HANA, private cloud edition deliverables. The CEM oversees the customer lifecycle from the moment of contract signing, particularly customer...


  • Amsterdam, Noord-Holland, Nederland Workiva UK Limited Voltijd

    The Customer Success Operations Manager is responsible for managing operations for the Customer Success team in EMEA. This position works closely with CS leadership to develop and execute a strategy to drive growth, efficiency and effectiveness, through streamlined processes, tools and data. The CS Ops Manager will also act as the point of contact for...


  • Amsterdam, Nederland Page Personnel Voltijd

    The role is responsible for the day-to-day operations of a selected group of customers to ensure accurate and timely concentrate and/or finished goods supply. This involves order entry processing from receipt to invoicing, providing full customer operations support, handling queries, dealing with complaints and resolving them in a pro-active and timely...


  • Amsterdam, Nederland Page Personnel Voltijd

    The role is responsible for the day-to-day operations of a selected group of customers to ensure accurate and timely concentrate and/or finished goods supply. This involves order entry processing from receipt to invoicing, providing full customer operations support, handling queries, dealing with complaints and resolving them in a pro-active and timely...


  • Amsterdam, Noord-Holland, Nederland Equinix Voltijd

    Who are we? Equinix is the world's digital infrastructure company, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with...


  • Amsterdam Oost, Nederland Equinix Voltijd

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...


  • Amsterdam Oost, Nederland Equinix Voltijd

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

  • German Customer Service

    4 uur geleden


    Amsterdam, Nederland BESTSELLER Voltijd

    As a Customer Operations Agent, you will be part of an energetic and international team. You will assist and help our E-commerce customers to ensure that they always receive first-class treatment. As a Customer Operations Agent, you will be part of an energetic and international team. You will assist and help our E-commerce customers to ensure that they...


  • Amsterdam, Nederland Smart.pr Voltijd

    **Weet jij van aanpakken, heb je een brede interesse maar weet je nog niet precies welk carrièrepad bij jou past?** En wil je: - Direct veel verantwoordelijkheid krijgen als spin in het web van een jong en ambitieus team in hartje Amsterdam? - In korte tijd veel ervaring opdoen door mee te draaien in alle facetten van een volwassen softwarebedrijf met...


  • Amsterdam Oost, Nederland Equinix Voltijd

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...


  • Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Role OverviewThe Air Gateway Operations Associate is responsible for managing customer experiences and building opportunities for career advancement. As a key member of our team, you'll drive air growth and profitability within the Gateway by translating global strategy into local initiatives. You'll also be responsible for delivering superior customer...


  • Amsterdam Centrum, Nederland Smart.pr Voltijd

    **Weet jij van aanpakken, heb je een brede interesse maar weet je nog niet precies welk carrièrepad bij jou past?** En wil je: - Direct veel verantwoordelijkheid krijgen als spin in het web van een jong en ambitieus team in hartje Amsterdam? - In korte tijd veel ervaring opdoen door mee te draaien in alle facetten van een volwassen softwarebedrijf met...


  • Amsterdam, Noord-Holland, Nederland LTP Business Psychologen Voltijd € 70.000 - € 90.000

    LTP Business Psychologen is een pionier in het gebied van psychologische adviesdiensten en digitalisering. Wij zijn op zoek naar een ervaren Manager Operations om ons team te versterken. Als Manager Operations ben je verantwoordelijk voor het aansturen van de operationele processen binnen LTP. Je werkt nauw samen met het managementteam om de interne...

  • Gateway Operations Manager

    5 dagen geleden


    Amsterdam, Noord-Holland, Nederland Maersk Voltijd

    Job DescriptionThe RFS Operations Associate plays a vital role in planning and executing operational activities related to Road Feeder Service Gateway Operations. This includes acting as the owner of the job file, creating and updating shipping documents, milestones, and customer invoices in the system.Key ResponsibilitiesPlan and execute operational...