Customer Success Specialist | Dutch

3 weken geleden

Hilversum, Nederland Adams Multilingual Recruitment Voltijd

Are you seeking to commence your career in an international and friendly environment? Are you fluent in Dutch & French ? If so, we have the perfect opportunity for you
Our client in the automotive industry is currently seeking a Customer Success Specialist to provide effective support to their client base. This role is a pivotal part of the team responsible for onboarding and integrating new customers onto the client’s platform. Additionally, it involves focusing on existing customers, ensuring they achieve the optimal return on investment.

Primary Responsibilities

Ensuring quality delivery, exceptional customer service, and thorough reporting are of the utmost priority for this position.

  • Independently assist B2B customers with the implementation of the company’s services in the designated region and provide after-sales support
  • Report the progress of the customer activities on a daily, weekly, and monthly basis to the team leader
  • Proactively service customers within the designated market
  • Provide monthly analysis and reporting on the designated territory
  • Assist other team members with the preparation, delivery and training of additional products as required

Requirements

  • MBO+ level
  • Excellent written and spoken command of Dutch & French
  • Customer focus, positive can-do attitude and ability to work independently
  • Good computer skills and experience with data exchange between various systems
  • Affinity with the automotive industry is a plus

Benefits

  • 25 vacation days
  • International environment
  • Travel reimbursement
  • Access to the learning platform for professional and personal development

Disclaimers

We never request payment from candidates, and we always contact you through our official business accounts and platforms. If someone asks you for money, it’s probably a scam. Please always make sure that the job you’re applying for is listed on our website.
The salary or salary range indicated is dependent on the amount of experience and relevant skills you can offer specific to this role. We are happy to discuss this with you if you look to be a good match for the position.

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