Customer Support Specialist | German

2 dagen geleden


Den Haag, Nederland Undutchables Voltijd € 2.650 - € 3.000

As a member of the Customer Support team, you will oversee the sales order workflow and manage the planning and coordination of installation projects within the FMCG industry. Acting as a central point of communication, you will connect and collaborate with customers, the sales team, technicians, logistics, production, and procurement teams. Your primary objective is to ensure exceptional service delivery and consistently achieve high levels of client satisfaction.
Respond to customer inquiries and address requests promptly for the German market
Provide support to the field sales team.
Organize and manage administrative tasks related to store installations, including order processing, scheduling installation teams, and ensuring project completion.
Coordinate with the logistics team to handle export documentation and outbound shipments.
Provide additional assistance to the logistics team when needed.
Monitor accounts receivable, manage overdue payments, and handle reminder processes.
000 per month13th Month Pension Reimbursed travel costs27 holidays per year based on fulltime
Company description Our client are a diverse team of innovators, including engineers, designers, manufacturers, and client specialists, committed to delivering exceptional solutions with unparalleled service. Whether your needs involve custom-designed fixtures, robust asset protection systems, or cutting-edge power technologies, we bring your vision to life.



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