Client Services Representative | English
4 dagen geleden
Our client is seeking a dedicated Customer Service/Sales Support Representative to join their dynamic team. You will also manage after-sales support and complaint resolution in collaboration with the sales team, ensuring that both customer and company objectives are met.
Collaborate with internal teams to facilitate efficient order flow and processes.
Engage with customers daily to understand their needs and deliver excellent service.
Propose appropriate products/services based on customer inquiries and needs.
Manage after-sales service and complaint resolution with the sales team.
Previous experience as a Customer Service/Sales Support Representative or in a similar role is advantageous.
~ A positive team player with excellent communication skills.
~ Proficient in MS Office applications (Outlook, Excel, PowerPoint, and Word).
~ Fluent in German (mandatory) and proficient in English. A laptop and the option to work partially from home, fully equipped with an additional budget for a comfortable workspace.
~Extensive personal and professional development opportunities, including access to a wide range of online courses.
~ Health and wellness allowances, free fruit, and affordable lunch options daily.
~ An inspiring environment with access to a unique range of media products and gifts available for purchase.
~ Company description Our client brings smiles with their unique product media solutions Their head office is in the Netherlands, with facilities in the UK and Poland, serving 15,000 resellers across Europe. Join Our Client's Team in the Dynamic Product Media Industry
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