Customer & Technical Support | Near-Native English + Dutch

2 maanden geleden


Leiden, Nederland Adams Multilingual Recruitment Voltijd

Looking for a well-established company where you can grow? Our client is a stock-listed company that provides services to the hospitality sector and we are looking for a Customer & Technical Support to join the brand new customer support department. If you enjoy working in a start-up environment within the well-established company, look no further

Responsibilities

  • Resolve chemical dosing dispenser and system queries, aiming for high first-time fix rates
  • Support technical and field teams with accurate information to prevent on-site attendance when possible
  • Identify and communicate root causes of faults
  • Utilize CRM/ERPs to log and resolve issues within KPI timeframe
  • Stay updated on equipment and technical information for top-notch virtual support
  • Provide self-serve access to documents for safe system use by personnel

Requirements

  • University degree or equivalent experience
  • Proficiency in MS Office and CRM platforms
  • Strong communication skills
  • Initiative and adaptability
  • Near native fluency in English and Dutch

Way of working

  • Full-time, from Mondays to Fridays, no shifts involved. Fully onsite in the Leiden office.

What we offer

  • Competitive salary and benefits package
  • Access to top-tier resources, tools, and technology
  • Personal development and training opportunities
  • Provision of a smartphone and laptop
  • Structured onboarding and ongoing training
  • Collaborative and international business culture with a supportive team environment
  • Coffee Connect Areas with complimentary coffee specialties

Could this be something for you? Feel free to apply or contact us for more information at .
Please note that we will only consider candidates who already reside and are eligible to work in the Netherlands without time limitation.
The disclaimer: We never request payment from candidates, and we always contact you through our official business accounts and platforms. If someone asks you for money, it’s probably a scam. Please always make sure that the job you’re applying for is listed on our website.



  • Leiden, Nederland Adams Multilingual Recruitment Voltijd

    Our client is a stock-listed company that provides services to the hospitality sector and we are looking for a Customer & Technical Support to join the brand new customer support department. Support technical and field teams with accurate information to prevent on-site attendance when possible Stay updated on equipment and technical information for...


  • Leiden, Nederland Adams Multilingual Recruitment Voltijd

    Our client is a stock-listed company that provides services to the hospitality sector and we are looking for a Customer & Technical Support to join the brand new customer support department. Support technical and field teams with accurate information to prevent on-site attendance when possible Stay updated on equipment and technical information for...


  • Leiden, Nederland Adams Multilingual Recruitment Voltijd

    Looking for a well-established company where you can grow? Our client is a stock-listed company that provides services to the hospitality sector and we are looking for a Customer & Technical Support to join the brand new customer support department. If you enjoy working in a start-up environment within the well-established company, look no further! ...

  • Customer Support

    3 maanden geleden


    Leiden, Nederland SWIFT Financial Messaging Services Voltijd

    About the Role In line with Division objectives and under instructions and monitoring of a more senior engineer (1) to resolve administrative, technical and/or business related queries and problems on SWIFT's product/service portfolio in both a proactive (preventive) and reactive way (escalated) to internal/external customers and/or vendors as per or above...

  • IT Support Specialist

    7 dagen geleden


    Leiden, Zuid-Holland, Nederland Luba Voltijd

    Job Vacancy DescriptionAs an IT Support Specialist at Luba, your role will involve processing incoming orders, providing telephone support, and assisting with IT-related tasks. If you're interested, please apply.Orders will be received by your future employer, and it's your responsibility to process them administratively. You will be the first point of...

  • Technical & Care consultant

    3 weken geleden


    Leiden, Nederland Swift Voltijd

    About the Role Technical & Care consultant drives customer value from product and supports SWIFT customers as they transition from sales prospects to active users of our products and solutions. The role will aid clients in taking full advantage of products, influences product upgrades, manages and sustains relationships with customers to promote...

  • Technical Consultant

    22 uur geleden


    Leiden, Zuid-Holland, Nederland Swift Voltijd

    About the RoleAs a Technical Consultant at SWIFT, you will play a key role in delivering technical or business consulting services to our customers. You will work in a low to medium complex business and technical environment, supported by SWIFT, to provide expert advice and technical solutions tailored to the client's specifications.Key...

  • Junior Technical

    3 weken geleden


    Leiden, Nederland Swift Voltijd

    About the Role SWIFT provides a range of on-site business and technical/supporting infrastructure consultancy services across SWIFT's customer base. The Associate Financial Services Industry Consultant operates in a low to medium complex business and technical environment in a selected market supported by SWIFT In line with the Commercial...

  • Customer Support

    3 maanden geleden


    Leiden, Nederland team.blue Netherlands Voltijd

    **"**Come as you are**"** Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance. **Dutch is required for this role.** **Grijp je kans** Voor TransIP zijn we op zoek naar nieuwe collega’s voor ons customer service team....

  • Skilled Support Specialist

    7 dagen geleden


    Leiden, Zuid-Holland, Nederland ICT4YOU B.V. Voltijd

    Job DescriptionWe are seeking a highly skilled and motivated Skilled Support Specialist to join our team at ICT4YOU B.V. as a key member of our Support team.Key Responsibilities:Provide first- and second-line support to internal customers via various channels, including phone, email, and in-person.Resolve technical issues efficiently and effectively,...

  • Digital Wallet Advisor

    3 maanden geleden


    Leiden, Nederland UL Solutions Voltijd

    You will be part of our digital identity team, supporting customers with defining, implementing and validating solutions in the digital identity domain. As such, you will become an expert on the newest technologies, including ISO mobile identity documents, verifiable credentials and related developments. Together we share relevant developments in the market...

  • Project Coordinator

    4 maanden geleden


    Leiden, Nederland HSD Campus Voltijd

    Are you a passionate Project Coordinator who can guide our clients and match the dynamic planning of our ethical hackers? By managing all those involved, you, as a Project Coordinator, are indispensable to successfully complete customer projects.   Responsibilities Coordinating and planning assignments, supporting both customer and internal projects,...

  • Onsite Support Engineer

    2 maanden geleden


    Leiden, Nederland NSC Global Voltijd

    Responsibilities Key Deliverables A 4-year degree in Computer Science, Engineering, or related discipline 0-2 years technical support experience in a computer-related area Working knowledge of commonly used concepts, practices, and procedures in the related field. Awareness of at least one of the following infrastructure support components: ...

  • Project Coordinator

    1 uur geleden


    Leiden, Zuid-Holland, Nederland HSD Campus Voltijd

    Project CoordinatorWe are seeking a highly organized and detail-oriented Project Coordinator to join our team at HSD Campus. As a Project Coordinator, you will play a crucial role in supporting our clients and internal teams in planning and executing projects.Key Responsibilities:Coordinate and plan assignments, ensuring a streamlined course for both...

  • Skilled Support Specialist

    7 dagen geleden


    Leiden, Zuid-Holland, Nederland ICT4YOU B.V. Voltijd

    Job DescriptionWe are seeking a highly skilled and motivated Skilled Support Specialist to join our team at ICT4YOU B.V. as a key member of our Support team.Key Responsibilities:Provide first- and second-line technical support to our clients via various channels, including phone, email, and in-person visits. Troubleshoot and resolve technical issues in a...

  • Project Operations Manager

    7 dagen geleden


    Leiden, Zuid-Holland, Nederland HSD Campus Voltijd

    About the RoleWe are seeking a highly skilled Project Coordinator to join our team at HSD Campus. As a Project Coordinator, you will play a crucial role in guiding our clients and matching the dynamic planning of our ethical hackers.Key ResponsibilitiesCoordinate and plan assignments, supporting both customer and internal projects, to ensure a streamlined...


  • Leiden, Zuid-Holland, Nederland HSD Campus Voltijd

    About the RoleWe are seeking a highly skilled Project Coordinator to join our team at HSD Campus. As a Project Coordinator, you will play a crucial role in guiding our clients and matching the dynamic planning of our ethical hackers.Key ResponsibilitiesCoordinate and plan assignments, supporting both customer and internal projects, to ensure a streamlined...

  • Content Writer

    3 maanden geleden


    Leiden, Nederland LeoVegas Group Voltijd

    **ABOUT THE ROLE**: Do you have a great command of the Dutch language? Are you passionate about sports and gaming? And better still, do you know how to deliver quality content based on business growth? We are looking for a well-organised individual with a fantastic eye for detail to develop and produce content for the Dutch market. Although prior experience...

  • Project Manager

    7 dagen geleden


    Leiden, Zuid-Holland, Nederland HSD Campus Voltijd

    About the RoleWe are seeking a highly skilled Project Coordinator to join our team at HSD Campus. As a Project Coordinator, you will play a crucial role in guiding our clients and matching the dynamic planning of our ethical hackers.Key ResponsibilitiesCoordinate and plan assignments, supporting both customer and internal projects, to ensure a streamlined...

  • Customer Success Manager

    3 maanden geleden


    Leiden, Nederland Exactpi Recruitment & More Voltijd

    Exciting Opportunity for a Customer Success Manager, driving partner success, boosting turnover, and elevating customer experience. **De functie** Are you a seasoned professional in customer success management, with a passion for achieving outstanding results in the dynamic world of e-commerce? We are seeking an experienced Customer Success Manager / Key...