Customer Operations Specialist | German

2 dagen geleden


Den Haag, Nederland Undutchables Voltijd € 3.300 - € 4.000

As the Customer Operations Specialist, you will supervise key & independent accounts within an assigned customer portfolio, forging strong connections with the internal teams and stakeholders to ensure seamless business operations. You will also collaborate closely with the sales & marketing team to execute upcoming strategies effectively.
Foster a culture of collective responsibility and prioritize customer satisfaction.
Lead customer setup processes in collaboration with Master Data Management and Warehouse Operations.
Oversee order & backlog management, including outbound orders, pro forma invoices, and returns.
Monitor order management to optimize supply fill rates and meet quarterly targets.
Provide support and training on B2B Portal usage.
Manage Consignment Customers throughout the process.
Strong communication and written skills (C1 level) in both English & the German language
~Order & backlog management experience
~ Good organizational and planning skills
~ Strong team player
~ Experience in SAP as well as Excel is mandatory

Our international client is known for being one of the world’s premier makers of fashion accessories, recognized for their design innovation and excellence.



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