Director Technical Support and Customer Success

4 weken geleden


Eindhoven, Nederland Here Technologies Voltijd

Help us redefine the way the world moves, lives and interacts.

HERE is looking for bold, innovative and curious minds

Are you a creative thinker who's passionate about moving the world forward? Then you're at the right place.

HERE Technologies is a location data and technology company that created the first digital map over 35 years ago. Today we are the world's leading location platform company with a global footprint across 52 countries. Although our strongest presence is in the automotive industry, we also work with leading companies across a wide range of industries, including transport and logistics, mobility, manufacturing and retail and the public sector.

At HERE, we're always excited about discovering people who share our passion for building innovative solutions that make the world easier to navigate. We believe our success is powered by our team's diversity, creativity and collaboration and we're always looking for opportunities to grow it further. If you're looking for a place where you can apply your skills while gaining new ones and become part of a culture that's built on trust, open communication and an undying desire to learn, apply for one of our open positions today. We're excited to meet you and find out how you can help us grow the HERE community.

Ranked in the top 50 best companies to work for in India

The Great Places to Work For Institute recognized HERE Technologies in 2020 as one of the best companies to work for in India through a rigorous work culture assessment process.

HERE continues to be the leader in the competitive location technology ecosystem due to its strong position this year in helping global automakers deliver road safety features.

Top 10 in the LinkedIn List of top companies in Germany

In 2018, we made the top 10 in LinkedIn's “Companies Germany wants to work for" that's based on interest in the company, social engagement, demand for job offers and employee loyalty.

We’re eager and fearless in our goal to create game-changing products that make the world better.

Be True

We treat our partners, customers and each other with trust, integrity and respect.

Learn Fast

We’re responsive and flexible, so we can outrun the fast pace of emerging technologies.

Give Back

We embrace our responsibility to safeguard the environment and give back to society.

Win Together

We're one team united, made stronger by the sum of our passion and talent.

What makes us stand out

Inclusivity is a crucial component of creating an environment that is welcoming, supportive and equitable for all individuals. At HERE, we are proud to foster a culture where everyone feels like they belong. Read more about our commitment to creating an environment in which everyone can be authentic without fear of judgment.

At HERE, we work hard to promote fairness and equal opportunities for all individuals, regardless of their race, gender, age, or any other characteristics. We believe in the importance of recognizing and addressing unique needs and challenges in an effort to create equality in all aspects of life. Read more about our dedication to creating a more egalitarian workplace.

One of our main goals is to create opportunities and awareness for women who want to pursue careers in Geographic Information Systems (GIS) and STEM. In 2018, our Women's Initiative Network team in Latin America conducted an in-depth survey to understand more about the particular challenges faced by women working in technology. Read more about our efforts to empower women in Latin America.

HERE Sabbatical Policy aims to give employees the opportunity to take extended time off while ensuring a seamless transition and continued productivity within the organization.

The HERE Corporate Learning Policy outlines the responsibilities of individual employees and helps meet their learning needs to improve workforce engagement and job satisfaction.

Volunteering is an important part of employee engagement at HERE. Volunteer Time Off encourages and supports employees who want to contribute to volunteer programs.

Flexi Work Options

HERE Flexi Work Options strives to optimize individual and team productivity with a hybrid working model that supports agile innovation, true collaboration and inspiring leadership.

Get to know us About HERE

Learn more about our mission, vision and values.

Explore our offices across 32 locations worldwide.

Browse our open positions and apply today, we are very excited to meet you and find out how you can help us grow the HERE community.

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