Innovation Lab Team Lead

5 maanden geleden


Amsterdam Centrum, Nederland Booking.com Voltijd

Role Description:
**INNOVATION LAB TEAM LEAD**

**Job Summary**

The Innovation Lab Team Lead encourages, provides focus and supports the team to achieve their goals.

Owns and drives the performance of the CS Innovation Specialists, providing leadership to a team of multi‐lingual, multi‐skilled agents and supports their development through mentor, training and guidance.

Works closely together with the other Innovation Lab TLs, the Lab Lead, the Service Integration Owners and several other collaborators, such as Recruitment, Planning, Site Lead, CSM, etc., and supports them in driving improvements and innovation across our business.

Forecasting and planning of resource allocation including how we scale our products/ services, depending on business need support demand, aligned with Business Roadmap, with proactive decision making.

**Key Responsibilities**
- Seeks continuous improvement, providing feedback and proactively sharing standard processes
- Manages, supports and develops an engaged, Hard-working Team of CS Innovation Specialists
- Takes ownership for team results, being proactive and efficient in using all resources available to understand, supervise and drive performance
- Manages all operational activities for the team, such as the recruitment and onboarding of new team members, collaborating closely with the relevant teams
- Ensures knowledge of team members (CS + product knowledge) is at accurate level
- Learns about the new products & services in development on a functional level
- Effectively manages change, knows how to handle periods of change and lead a team through this by displaying motivating and encouraging behaviors
- Crafts a safe and open team environment where regular and constructive feedback is encouraged
- Understands development needs and provide support to team members, using their excellent mentor skills
- Acts as a role model for things we value and procedures and ensures the team understands and adheres to them

**Requirements of special knowledge/skills**
- Minimum 2 years relevant experience in a Team Leader position
- Skilled in people development, mentoring and providing feedback
- Partner management skills
- Capacity to lead and empower, with communication and interpersonal skills
- Ability to understand and analyze statistical information
- Great prioritization, planning and project management skills
- Ability to work under pressure, make decisions and operate in a fast-paced environment, with multiple and conflicting priorities
- Dedicated to the delivery of service - solution and customer focused

**Benefits**
- Full-time, paid training to help you on your way to success.
- 29 Days of Holiday for you to do your own travel.
- Delicious catered lunches or dinners accessible at our office.
- A huge platform for learning and development.
- Performance-based anual bonuses.
- Health Insurance Discounts
- Contributory pension plan
- The opportunity to work with some of the brightest minds from all over the planet.
- Travel allowance on the days you come to the office.
- Hybrid way of working.



  • Amsterdam, Nederland Mastercard Voltijd

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Amsterdam, Nederland Boston Consulting Group Voltijd

    **WHAT YOU'LL DO**: The LAB BST Talent Partner will be responsible for Business Services Team (BST) headcount planning, operating model and talent management across the London-Amsterdam-Brussels (LAB) system. You will report to the LAB People & Operations Senior Director and work very closely with the other People leaders of Talent Acquisition, Talent &...

  • Business Innovation Lead

    3 weken geleden


    Amsterdam, Noord-Holland, Nederland Picnic Voltijd

    Drive Business Innovation at PicnicWe are seeking a skilled Business Analyst to join our team. As a Business Innovation Lead, you will be responsible for driving business growth and innovation across our operations.About YouYou have a Master's degree in Engineering, Econometrics, Mathematics, Physics, or an equivalent quantitative study.You have 0-3 years of...


  • Amsterdam, Noord-Holland, Nederland Subway Voltijd

    Are you looking for a challenging and rewarding role in construction innovation? Look no further! We are seeking a highly skilled Construction Innovation and Projects Manager to join our team at Subway. Based in Amsterdam, Netherlands, this role offers the perfect blend of creativity, technical expertise, and business acumen.About the RoleThe successful...


  • Amsterdam Centrum, Nederland The Selection Lab Voltijd

    Zit sales in jouw bloed? En streef je naar gelijke kansen voor iedereen? Dan is dit de vacaturetekst die je zoekt!_ **Wat ga je doen?** We starten elke dag met een gezamenlijk dag overleg. Waarna iedereen van start gaat! Als **Sales Development Representative** leg je het eerste **telefonisch contact** met verschillende potentiële klanten. Door je vlotte...

  • Lead Barista

    8 maanden geleden


    Amsterdam, Nederland Wakuli Voltijd

    **Lead Barista / **Roastery Lab Assistant** - Based in _**_Amsterdam_**_, starting as soon as possible._ **Who we’re looking for** A dynamic coffee expert with minimum 3 years experience in customer service. You enjoy crafting on point espressos, can confidently brew a well balanced pour over, and you love a bit of latte art. Alongside shifts in our bars...

  • Lab Director

    3 weken geleden


    Amsterdam, Nederland Microtech Global Ltd Voltijd

    Job Title: Innovative Data Architect – Lab DirectorLocation: Amsterdam, NetherlandsSponsorship Available, Relocation Assistance Available, Generous Salaries!Our client is a global telecommunication company.Responsibilities:Pioneering Innovation: Lead the exploration and implementation of cutting-edge technologies and methodologies, pushing the boundaries...

  • Customer Success Team Lead

    7 maanden geleden


    Amsterdam Centrum, Nederland Salonized Voltijd

    **About the job**: Salonized is a successfully growing SaaS company providing innovative solutions for the salon and spa industry. We're on a mission to empower salon owners and beauty professionals with cutting-edge software solutions that streamline operations, enhance customer experiences, and drive business growth. Are you a skilled and energetic growth...

  • Team Lead HR Operations Emea

    7 maanden geleden


    Amsterdam, Nederland Adyen Voltijd

    **This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...

  • GenAI Innovation Expert

    3 weken geleden


    Amsterdam, Noord-Holland, Nederland Danone Voltijd

    At Danone, we're pushing the boundaries of innovation with our GenAI Lab. As a GenAI Innovation Expert, you'll be at the forefront of transforming business processes using state-of-the-art AI technology.We're seeking an expert in AI and GenAI technologies to lead the development and implementation of GenAI Proof of Concepts (PoCs) for operations. You'll...

  • Engineering Team Lead

    7 maanden geleden


    Amsterdam Centrum, Nederland Sympower Voltijd

    **The position** We are looking for an experienced Team Lead to help lead one of our software engineering teams. The team has a focus on our Nordic markets and collaborates closely with colleagues in Sweden, Finland and Norway. The Nordics is Sympower’s most important market area and we have plenty of plans for further expansion in this region, both...

  • Team Lead Bulk

    4 maanden geleden


    Amsterdam, Nederland Elementis PLC Voltijd

    About Us Elementis is a global specialty chemical company, with 1,300 employees operating 17 manufacturing sites across the globe. At Elementis, we bring a distinctive combination of expertise, innovation, and teamwork to every formulation challenge. We create high-value specialty additives that enhance the performance of our customers' products and make a...

  • Data Engineering Team Lead

    4 weken geleden


    Amsterdam, Nederland Just Eat Takeaway.com Voltijd

    **Ready for a challenge?**: Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. **About this role**: You will play a pivotal role in enhancing our data engineering and...

  • Organic Growth Team Lead

    7 maanden geleden


    Amsterdam, Nederland Yellowgrape Voltijd

    Are you an enthusiastic motivator who is always looking for challenges and wants to bring out the best in his/her team members? Do you have e-commerce experience and are you an expert in organic growth? Then we have the perfect job for you! Yellowgrape is looking for an enthusiastic team lead to strengthen and guide our Organic Growth team. As team lead,...


  • Amsterdam, Noord-Holland, Nederland TomTom Voltijd

    Overview of TomTom's Location Technology ProductsAt TomTom, we're driven to deliver the most up-to-date, accurate and detailed maps for hundreds of millions of users worldwide. Our team is dedicated to continuously innovating our mapmaking processes, directly contributing to our vision: engineering the world's most trusted and useful map.Role SummaryThis...

  • Team Lead Data Science

    5 maanden geleden


    Amsterdam, Nederland Goede Doelen Loterijen Voltijd

    **Team Lead Data Science** - As Team Lead Data Science you will work with your team on predicting conversion probabilities for a million households. You will lead the development and implementation of advanced analytics solutions together with your team. And every day at work, you’ll be doing your part for all the charities we support.Maurits van den...


  • Amsterdam, Nederland Universiteit van Amsterdam Voltijd

    Project Coordinator Critical Infrastructure Lab **Faculty/Services**:Faculty of Humanities**Educational level**:higher vocational education/university**Function type**:Projectmanagement**Closing date**:15 december 2024**Vacancy number**:13608- Are you looking for a challenging job in a dynamic team? The critical infrastructure lab at the departments of...

  • Business Development Lead

    4 maanden geleden


    Amsterdam Oost, Nederland Startupbootcamp Voltijd

    **About us** Founded in 2010, Startupbootcamp ranks as the world's 3rd largest startup accelerator. We operate through more than 20 global offices and have successfully boosted top companies worldwide. Despite our achievements, we're still eager to grow. Our goal is to become the world's leading accelerator, aiming to launch 100,000 startups and engage 100...

  • Development Team Lead

    7 maanden geleden


    Amsterdam Westpoort, Nederland Imperial Brands Voltijd

    **The Role** An exciting opportunity to lead the way in digital development and integration! We are seeking a **Development Team Lead** to oversee the execution of development and integration activities within our NGP Digital team. Reporting directly to the Engineering Manager, you will be instrumental in managing the delivery of digital products and...

  • Pathasser Olvg Lab Bv

    7 maanden geleden


    Amsterdam, Nederland OLVG Voltijd

    **Over de functie**: Als wij het hebben over die enthousiaste pathasser die zich ook graag inzet bij projectendan hebben we het over jou. Binnen de Pathologie organiseren wij vakinhoudelijke lezingen genaamd ‘Meet my pathologist/pathasser’. Jij denkt graag mee met de inhoud hiervan. Dit past helemaal bij jou: - Mede verantwoordelijk zijn voor...