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Fls Operational Coordinator Euv Exe

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**About EUV Factory
In the EUV Factory, we make and install EUV lithography machines - probably the most complex piece of machinery ever made by mankind. EUV is the latest big leap forward in semiconductor manufacturing, enabling our customers to create even more powerful and more efficient chips. We have around 2000 talented employees from over 60 different countries in our fast growing workforce. Together, we make up a vibrant, diverse, inclusive, enthusiastic and driven community that is eager to learn and improve daily.

**Introduction**

Are you a team player that likes to take a leading role in coordinating technical issues in a manufacturing environment?

**Role and responsibilities**

Coordinate progress of solving technical disturbances in the factory

Minimize downtime on our systems and ensure 100% quality to our customers.

You will be an operational coordinator of a large (>100 FTE) engineering team which job is to troubleshoot technical problems on ASML EXE systems in EF (EUV Factory)
- There is a process in place for trouble shooting: disturbance resolution process. Core job of the OC is to monitor and correct this process. i.e.: who is owner, does he pick up the issue as planned, what is the progress, do we have a solution in time, do we have a plan B, set priorities, is the available capacity sufficient, act on DN Monitor (real time issue list)
- Represent FLS in the EF progress meeting (EF higher management). Prepare, share information, take corrective actions. Join the 12:00 escalation meeting and Tier2/3 meetings.
- Close contact with production lead, EF management and coordinators: info sharing, feedback, urgency, especially for system hard-down or system critical to customer delivery date
- Participate in continuous improvement initiatives. Operational work takes ¾ of the day where ¼ is available for (A3) projects.
- The job has a lot of exposure to (EF) higher management in both factory progress and projects. You will work in close contact with management and you are part of the FLS staff (group-leads). It is an ideal step stone to a leader or manager position.
- Assist in Escalation management

**Education and experience**

BSc / MSc, technical degree

Experience is preferable, no must, skills are more important:

- Trouble shooting and disturbance management
- Affinity with production / factory and engineering
- Project management skills

**Personal skills**
- Perfect social and communication skills
- High sense of responsibility and devotion; cope with stress, emotion control
- Good organizational skills and presentation skills
- Adequate English communication skills in speech and writing
- Team player and flexible
- Structured and transparent way of working
- Broad technical and business knowledge
- Decision maker, set priorities, delegate tasks
- Very active, plenty of initiative

**Other information**

In production we have EF-System Owners which coordinate the progress of a system build in the factory and during system install at the customer. In case of disturbances the support engineer organization steps in and the coordinator of the disturbance progress is the operational coordinator. So you will work closely together with the system owners and EF group-leads and department managers.
- You report to the manager of EF support (EF-FLS). You are part of the FLS staff and join staff meetings.
- Generic for support: call-out support during public holidays. Willing to travel to customer site if local coordination is required (very low frequent).
- A normal working day for an OC preferably starts early around 7:00, end time is flexible.
- ABW-desk (activity based working), mobile phone, laptop.

**Diversity and inclusion**:
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.