Manager, Hcv Rider

5 maanden geleden


Amsterdam, Nederland Uber Voltijd

**About the Role**

The Rider vertical is a key pillar for Uber Shuttle's growth in the upcoming years. As the global lead for the HCV Rider vertical, you will be responsible for the strategy and plan to boost rider growth, engagement and retention across all Uber Shuttle segments, including B2C, B2B and Airports. You will achieve this mission through your own team, and through close collaboration with Regional Operations and Tech teams that are driving towards the same goal.

This role requires you to be a deep thinker and a master problem solver that can combine analytical mastery and creative solutions. You will be an excellent collaborator that can effectively work across teams and timezones to accelerate our growth efforts.
- Develop the rider growth & engagement strategy leveraging in-app and out of app channels
- Drive alignment on the strategy & rally teams to deliver for priority markets and segments
- Influence partner teams to get buy-in and resources to realise the rider objectives
- Develop rider pricing as a capability to balance growth and profitability levers
- Build processes & systems to scale everyday operations & improve cost / quality of execution
- Drive a culture of experimentation to test, learn and iterate quickly across the markets
- Be a trusted thought partner to Operations & Tech teams
- Basic Qualifications
- 8+ years of experience in a high pace, data driven organisation
- Experience bootstrapping growth in an early stage business, including use of non-app Marketing channels to drive awareness & engagement
- Sound business acumen and the ability to balance big picture thinking with practical solutions
- Strong analytical skills with proven experience making decisions using data
- Excellent stakeholder and communication skills
- Preferred Qualifications
- Experience working with Tech teams including Product, Eng and Data Science
- Experience managing and motivating a high performing team
- Proficiency in SQL and other data tools (i.e Google Sheets and Tableau)



  • Amsterdam, Nederland Uber Voltijd

    **About the Role** In one sentence**: Live and breathe the Rider's customer journey for HCV.** The role is part of our Rider Ops Vertical within the Central Operations team. This role will shape and deliver on the Global HCV Rider strategy (for all the countries where we are present). This will be done by understanding the rider's journey and addressing...


  • Amsterdam, Nederland Uber Voltijd

    **About the Role** At Uber, customer support is more than just answering questions. It's about using the information customers give us as insights to help Uber grow. Providing amazing support that establishes trust within our community for riders, driver partners, Uber Eats customers and delivery partners, is at the center of the Uber customer experience....

  • Cost Manager

    5 maanden geleden


    Amsterdam, Nederland Rider Levett Bucknall Voltijd

    Vacancy Salary - **£Competitive** - Vacancy Location - **Amsterdam** - This is a _permanent_, _full time_ vacancy_. _ **THE VACANCY** **Title**: Cost Manager **Division**: Quantity Surveying **Sector**: Data Centre (Construction) **Location**: Amsterdam, Netherlands (with Hybrid Working). **Reporting to**: Senior Associate / Partner. **De**partment...

  • Filiaal Manager

    1 maand geleden


    Amsterdam, Noord-Holland, Nederland Flink Voltijd

    JobbeschrijvingWe zijn op zoek naar een ervaren en dynamische Filiaal Manager voor onze hub in Amsterdam. Als Filiaal Manager ben je verantwoordelijk voor de dagelijkse operationele zaken van je eigen hub.Je bent verantwoordelijk voor het analyseren van KPI's, het ontwikkelen en implementeren van actieplannen voor verbetering, het geven van leiding aan shift...


  • Amsterdam, Noord-Holland, Nederland Flink Voltijd

    Job OverviewWe are seeking a skilled and experienced Logistics Operations Manager to join our team at Flink.SalaryThe salary for this position is in accordance with the E-commerce Collective Labour Agreement (CLA) and ranges from €2300 to €2500 per month, based on 40 hours of work per week, excluding holiday pay.Job DescriptionIn this role, you will be...

  • Filiaal Manager

    4 maanden geleden


    Amsterdam, Nederland Flink Voltijd

    UnternehmensbeschreibungBen jij een echte people manager? Vind jij resultaten belangrijk? En heb je al ervaring opgedaan als leidinggevende, bijvoorbeeld als floormanager in de horeca, als supervisor in de retail of logistiek of als bedrijfsleider? Lees dan snel verder!Wij zijn op zoek naar een Filiaal Manager voor onze hub in Amsterdam. Als Filiaal Manager...

  • Filiaal Manager

    4 maanden geleden


    Amsterdam, Nederland Flink Voltijd

    Unternehmensbeschreibung Ben jij een echte people manager? Vind jij resultaten belangrijk? En heb je al ervaring opgedaan als leidinggevende, bijvoorbeeld als floormanager in de horeca, als supervisor in de retail of logistiek of als bedrijfsleider? Lees dan snel verder! Wij zijn op zoek naar een Filiaal Manager voor onze hub in  Amsterdam . Als...


  • Amsterdam, Nederland Uber Voltijd

    **About the Role** As the **Global Reliability Program Manager for Uber Shuttle **, within our Community Operations team, you manage and optimize our Reliability Shuttle Customer Operations by a) building high-quality and reliable customer success channels for Fleet partners and b) partnering closely with our safety, risk, and compliance teams to improve...

  • Contracts Manager

    2 maanden geleden


    Amsterdam, Nederland Rider Levett Bucknall Voltijd

    Vacancy Salary - **€Competitive** - Vacancy Location - **Amsterdam** - This is a _temporary_, _full time_ vacancy_. _ **THE VACANCY** **Job Title**: Contracts Manager / Senior Contracts Manager **Reports To**: Associate / Partner **Sector**: Data Centre (Construction) **Location**: Amsterdam, Hybrid **Contract**: 12 Month Fixed Term...

  • Filiaalbeheerder

    3 weken geleden


    Amsterdam, Noord-Holland, Nederland Flink Voltijd

    Wij Zoeken Een Operationeel ManagerBij Flink zijn wij op zoek naar een operationeel manager die verantwoordelijk is voor de dagelijkse operationele zaken van onze hub in Amsterdam. Als operationeel manager zorg je dat onze medewerkers en klanten tevreden blijven.We bieden een goed salaris tussen €2596 - €3271 per maand, ontwikkel- en...

  • Operations Manager

    2 weken geleden


    Amsterdam, Noord-Holland, Nederland Flink Voltijd

    Job OverviewFlink is a dynamic scale-up environment where you can learn and develop your skills.Salary and BenefitsA competitive salary in the range of €2300 - €2500 per month based on 40 hours excluding holiday pay20% discount on your own Flink groceries25 vacation daysJob DescriptionWe are looking for an experienced team lead to join our delivery hub...

  • Studio Team

    6 maanden geleden


    Amsterdam Centrum, Nederland Cycle Concepts Holding B.V. Voltijd

    **Job description**: ‘_We make our community fit and happy. Every day. Every ride.’ _Are you getting excited while reading these words? As a Studio Assistant you will help carry out our mission by effectively assisting in running the studio operations and supporting other team members. You will add value to the company’s success by taking...

  • Engineering Manager Ii

    2 maanden geleden


    Amsterdam, Nederland Uber Voltijd

    **About the Team** Uber invests a significant portion of its marketing budget each year to attract and engage our customers - Riders, Drivers, Couriers, and Eaters. This effort spans various channels, from TV ads and posters to digital advertising through mobile and web platforms. The AdTech team is at the forefront of building the technology capabilities...


  • Amsterdam, Nederland Uber Voltijd

    **About our team** Our Operations team operates where Uber's technology meets the real world. We own the local business and set and execute the strategy for our markets in Northern Europe - Netherlands, Sweden, Belgium, Ireland, Finland, Norway, Luxembourg, and Denmark. At the heart of what we do in Operations is solving problems. We use data, operational...

  • Weekend Agent

    6 maanden geleden


    Amsterdam Centrum, Nederland Cycle Concepts Holding B.V. Voltijd

    **Job description**: We are currently seeking a Studio Assistant, ready to take on some more responsibility! Are you the next Weekend Agent ready join our team and help us in ensuring smooth operations during the weekends? **Responsibilities**: - ** On-Call Availability**: - Be on-call during the weekend from Friday 17:00 until Sunday 22:00. - Only...

  • Marketing Coordinator

    6 maanden geleden


    Amsterdam Centrum, Nederland Cycle Concepts Holding B.V. Voltijd

    **Job description**: - Plan and Coordinate Branding and Marketing Events: - Execute plans for promotional events to enhance brand visibility. - Collaborate with internal teams to ensure seamless event logistics. - Plan & Coordinate Shoots: - Organize and manage photo and video shoots for marketing campaigns. - Communication and briefings with...

  • Talent Coach Amsterdam

    6 maanden geleden


    Amsterdam Centrum, Nederland Cycle Concepts Holding B.V. Voltijd

    **Job description**: We are looking for someone who is eager and passionate about Rocycle. A people’s person who is dedicated to helping instructors become their best selves. As a Talent Coach you will provide training and development opportunities for current and new instructors and provide quality control. Your main responsibility is to enable the full...

  • Allround Creative

    6 maanden geleden


    Amsterdam Centrum, Nederland Cycle Concepts Holding B.V. Voltijd

    **Job description**: As an All-Round Creative you will be responsible for 360 brand representation, reporting to the Marketing Manager. This includes, but is not limited to: **Key Responsibilities** - ** Creative conceptualization** - Conceptualize and execute creative projects and campaigns across multiple platforms, including digital, print, and social...


  • Amsterdam, Nederland Uber Voltijd

    **About the Role** This is a unique opportunity to be part of Uber's EMEA Regional CRM team. In this role, you will be able to join an established team responsible for delivering communications to our customers around the globe and making an impact on a daily basis. As a Deployment Manager, you will be responsible for building and deploying communications...


  • Amsterdam, Noord-Holland, Nederland Uber Voltijd

    About the RoleUber Health is one of the fastest-growing segments within Uber for Business. The company enables organizations to simplify healthcare logistics by using Uber's on-demand consumer experience. This is done in a secure manner, allowing organizations to arrange and track rides and other logistics on behalf of their populations, without the need for...