Weekend Agent

7 maanden geleden

Amsterdam Centrum, Nederland Cycle Concepts Holding B.V. Voltijd

**Job description**:
We are currently seeking a Studio Assistant, ready to take on some more responsibility Are you the next Weekend Agent ready join our team and help us in ensuring smooth operations during the weekends?

**Responsibilities**:

- **
On-Call Availability**:

- Be on-call during the weekend from Friday 17:00 until Sunday 22:00.
- Only required to actively work/respond if there is an incoming call.
- ** Phone Support**:

- Handle all incoming calls during the on-call period.
- Calls will be forwarded from studio manager phones.
- ** Problem Resolution**:

- Efficiently resolve and administer swaps and emergencies for all teams, utilizing the Rocycle support playbook.
- ** Decision-Making**:

- Demonstrate decision-making capabilities and independence.
- Receive feedback and training on decisions made from Management.

**Your qualifications**:
**Requirements**:

- **
Current Studio Assistant**:

- Must already be employed as a Studio Assistant at Rocycle.
- ** Availability**:

- Commit to being on-call every other weekend from Friday 17:00 until Sunday 22:00. Open for discussion.
- ** Communication Skills**:

- Excellent communication skills to handle incoming calls professionally.
- ** Problem-Solving Skills**:

- Ability to solve and administer swaps and emergencies with support from the Rocycle playbook.
- ** Decision-Making Capability**:

- Demonstrate sound decision-making capabilities with the willingness to learn and adapt.

**What we offer you**:
**Benefits**:

- **
Compensation**:

- Earn a competitive salary of €70 per weekend.
- ** Training and Development**:

- Receive training on Rocycle's support playbook.
- Continuous feedback and training on decision-making to enhance skills.
- ** Flexibility**:

- Enjoy the flexibility of being on-call and working only when there is an incoming call.

**About us**:
Making our community fit and happy, that’s what drives us. Because when body and mind are working together as one, there’s no stopping you. In movement. In life.

In a dark candlelit studio to high-energy music, we ride out of our heads and into the rhythm. During the workouts by our ace instructors, riders are thrown back to themselves. Into their being, their strength and outside of their boundaries. Moving in sync with the beat and with each other, forges a strong connection. It creates the Ro'family and makes Rocycle a mindful, powerful and fun experience all in one. For both body and soul.

Founded in 2015 in Amsterdam, Rocycle is meant for everyone. From all backgrounds, levels of fitness and for all reasons. Some join us for a party on a bike, others feel it’s changing their life.

Whatever riders get out of it, we’ll keep making sure its available and accessible at a fair price for all.We aim to empower by showing our riders what they are capable of. Turning the flame we all have inside us up into a blazing fire. Every day. Every ride.

**Get Fired Up

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