Customer Relations Manager
3 dagen geleden
About the Role
We are seeking a Customer Relations Manager to join our team at IKEA Amersfoort. As a key member of our commercial team, you will be responsible for building and retaining long-lasting relationships with new and existing customers.
Key Responsibilities
- Build and retain long-lasting relationships with new and existing customers.
- Secure that we meet their expectations throughout their entire shopping experience in a multi-channel environment.
- Be a pro-active partner in the store management team and the store commercial team.
- Lead and manage the customer relations department to fulfil the purpose of the function.
Requirements
- Ambition to grow personally and professionally.
- Passionate about working with people and can inspire, coach and lead change across all functions.
- Entrepreneurship spirit and is a true IKEA ambassador with a passion for our vision, culture & values.
- Believes in the impact of good team development and that it is key to achieve good results.
- Visionary, strategic and has the drive and commitment to proactively build relationships with customers.
What We Offer
- A gross monthly salary between €4,000 and €6,000, depending on your knowledge and experience.
- A 13th month and 8% holiday pay.
- A collective bonus scheme.
- Travel costs for public transport are 50% reimbursed.
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