Senior Hardware Technical Support Engineer
3 weken geleden
Job Purpose:
As a key member of the technical support team at Renesas Electronics, the successful candidate will be responsible for providing expert technical hardware support to customers worldwide, ensuring their end-products reach the market quickly.
The ideal candidate must be an expert in evaluation and debugging of battery-powered, mixed-signal wireless systems, with a good understanding of hardware functionality on a mixed-signal System On a Chip. Experience in printed circuit board design and operation of test equipment for 2.4GHz wireless devices (spectrum analyzer, network analyzer, communication tester, etc.) is required. Experience in Bluetooth or other short-range wireless standards is also necessary.
The Senior Hardware Technical Support Engineer will be a good communicator in speaking and writing, with strong interpersonal skills to build and maintain good internal and external relations.
Principal Accountabilities:
- Providing excellent technical support to Renesas customers worldwide to bring their end-products to the market quicker.
- Direct interface to engineers at the customer and Renesas design partners.
- Training to: customers, internal FAEs, design houses.
- Hardware problem-solving, debugging, testing, failure analysis.
- Schematic/layout reviews of 2.4GHz wireless systems.
- Selection of external components: XTALs, caps, coils, filters.
- Contribute to product manuals and collateral.
- Worldwide traveling ~5-10%.
Knowledge, Skills, and Experience:
- 5-10 years' experience in customer support of 2.4GHz wireless ICs, preferably Bluetooth (low energy).
- Key skills: HW debugging, analog and RF measurements, battery management, switch-mode power supplies.
- PCB design tools, antenna design.
- Familiar with SW development tools for embedded software (Keil, Eclipse).
- Strong communication skills (English), direct interface to engineers at the customer, understanding their needs, must be able to build and maintain good internal and external relations.
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