Future Opportunities in Luxury Retail

5 dagen geleden


Amsterdam, Noord-Holland, Nederland Burberry Limited Voltijd

Burberry Limited is seeking a skilled Client Advisor to join our team in a dynamic role that requires building relationships with clients, delivering exceptional customer service, and driving commercial success.

Key Responsibilities:

Client Engagement:

  • Develop and maintain strong relationships with clients to promote loyalty and incremental sales.
  • Work closely with clients to understand their needs and preferences, providing personalized service and product recommendations.
  • Capture new luxury clients to grow the individual and store client book, with a focus on commercial objectives.
  • Drive client retention by contacting clients regularly and ensuring follow-up on sales or client requests.

Service and Sales:

  • Meet and exceed individual and store sales and other commercial Key Performance Indicators (KPIs).
  • Provide a luxury service, demonstrating knowledge and expertise in product, fashion, and styling.
  • Follow the client journey to elevate the client experience in the store.
  • Be efficient in following up and delivering after-sales services to clients.
  • Contribute to the daily operations of the store, maintaining high luxury standards in both front and back of house, including product replenishment, inventory management, markdowns, and stockroom maintenance.

Requirements:

  • A proven track record in delivering sales and exceeding targets in the luxury retail industry.
  • Previous experience in clienteling and a strong interest in fashion, art, and culture.
  • Strong product knowledge and a good understanding of store retail operations.
  • Experience in working as part of a team and fluent in English.

Please note that this is a talent pool for future vacant opportunities, and applicants who meet the required criteria and screening requirements may be contacted when positions become available.

Burberry Limited is an Equal Opportunities Employer and recruits purely on the basis of skills and experience.


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