Customer Experience Ambassador
7 uur geleden
We are seeking a skilled Guest Service Specialist to join our team at Anantara Grand Hotel Krasnapolsky Amsterdam. As a key member of our hospitality team, you will be responsible for providing outstanding service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Handle all incoming calls from guests and team members, responding promptly and professionally.
- Send pre-arrival and post-stay emails to enhance the guest journey, showcasing our hotel's amenities and services.
- Document all incoming guest requests via email or phone, maintaining accurate records and communicating effectively with the Guest Relations team.
- Monitor and respond to online reviews, ensuring our hotel's reputation is maintained and exceeded.
- Collaborate with the Guest Relations team to exceed guest expectations, while adhering to our LQA standards.
- Proven experience in guest service, with a natural ability to connect with people.
- Flexibility in your schedule, with a willingness to work outside of traditional hours.
- Excellent communication skills, with proficiency in English and other languages a plus.
- Able to surprise guests with your special touch, making their stay with us truly unforgettable.
- A competitive salary based on scale 4 of the Horeca CLA, with opportunities for growth and development.
- An end-of-year bonus equal to 75% of a gross monthly salary, demonstrating our commitment to your success.
- Special team member rates in over 500 hotels within the Minor Hotel Group, allowing you to explore new destinations and experiences.
- A 50% discount on F&B concepts in 16 hotels in Amsterdam, giving you the chance to enjoy our culinary offerings at a reduced rate.
- Friends & Family rate, enabling you to share our hospitality with your loved ones.
- An experience stay at Anantara Grand Hotel Krasnapolsky Amsterdam, allowing you to live our brand values firsthand.
- Access to our University, offering excellent training and international development opportunities.
- Great growth opportunities, with all employees from the Minor Hotel Group having priority on internal vacancies worldwide.
- Management programs to support your career advancement and success.
If you are passionate about delivering exceptional guest experiences and are eager to join a dynamic team, please submit your CV and motivation letter to Susan Vrielink via hr.-
We look forward to welcoming you to our team"}
-
Customer Experience Ambassador
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Eram Talent VoltijdJob SummaryEram Talent is seeking a highly motivated and customer-oriented individual to join our team as a Guest Relations Ambassador in Saudi Arabia. As a Guest Relations Ambassador, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key ResponsibilitiesGuest ExperienceEnsure a personalized...
-
Customer Experience Ambassador
6 dagen geleden
Amsterdam, Noord-Holland, Nederland H&M Group VoltijdAbout UsH&M Group is a purpose-driven fashion company that empowers women to make a difference. Our passion for fashion is matched only by our commitment to sustainability, social responsibility, and community engagement.Job SummaryWe are seeking a Sales Advisor Advanced to join our team at Monki. As a Sales Advisor Advanced, you will be responsible for...
-
Customer Experience Ambassador
5 uur geleden
Amsterdam, Noord-Holland, Nederland Ikea VoltijdAbout the RoleWe are seeking a highly skilled and enthusiastic individual to join our team as a Greeter at our Amsterdam HUB. As a key member of our Workplace Support team, you will be responsible for providing a warm and welcoming experience for our co-workers and visitors.Key ResponsibilitiesEnsure a positive and welcoming experience for co-workers and...
-
Customer Relations Ambassador
2 dagen geleden
Amsterdam, Noord-Holland, Nederland Rituals VoltijdAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Ambassador. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, identifying sales opportunities, and building strong relationships with our clients.Key...
-
Marketing Ambassador
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Snaphunt VoltijdAbout the RoleWe are seeking a highly motivated and charismatic individual to join our team as a Marketing Ambassador. As a Marketing Ambassador, you will be responsible for engaging with customers and promoting our brand in a dynamic and fast-paced environment.Key ResponsibilitiesDevelop and execute strategies to increase brand awareness and drive...
-
Customer Experience Ambassador
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Sea Containers London VoltijdAbout UsAt Sea Containers London, we are a dynamic and innovative company that values exceptional service and quality experiences. Our team is passionate about delivering unforgettable moments for our guests.Job SummaryWe are seeking a skilled Waiter/Waitress to join our team at Pulitzer Garden, one of our two restaurants. As a Waiter/Waitress, you will be...
-
Sales Ambassador
6 uur geleden
Amsterdam, Noord-Holland, Nederland Adidas Voltijd{"Be Part of Our Winning TeamAt Adidas, we're on a mission to inspire and enable people to achieve their goals. As a Sales Consultant, you'll play a crucial role in bringing our brand to life and delivering exceptional customer experiences.Key Responsibilities* Be a brand ambassador, connecting with customers and inspiring them to achieve their fitness...
-
Customer Experience Ambassador
7 uur geleden
Amsterdam, Noord-Holland, Nederland Anantara VoltijdJob OverviewWe are seeking a skilled Guest Service Specialist to deliver exceptional service to our guests. As a key member of our team, you will be responsible for handling incoming calls, emails, and guest requests, while maintaining a high level of professionalism and attention to detail.Key ResponsibilitiesProvide personalized service to guests, ensuring...
-
Navigator Ambassador
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Marriott International VoltijdUnlock the Secrets of AmsterdamAre you passionate about exploration and discovery? Do you want to provide our guests with a unique and inspirational stay?We are looking for a Navigator Ambassador to join our team at the Renaissance Amsterdam Hotel.About the RoleAs a Navigator Ambassador, you will be part of our team of experts who are dedicated to providing...
-
Customer Experience Specialist
8 uur geleden
Amsterdam, Noord-Holland, Nederland Lemonade Voltijd{"h2": "Customer Experience Specialist", "p": "At Lemonade, we're looking for a Customer Experience Specialist to join our team. As a customer-centric tech company, we've created an insurance experience that's smart, instant, and delightful. As a Customer Experience Specialist, you'll be working with a group of like-minded makers who get a kick out of moving...
-
Customer Service Ambassador
7 uur geleden
Amsterdam, Noord-Holland, Nederland Revvity VoltijdAbout the RoleBioLegend, a division of Revvity, Inc., is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide timely and...
-
Heineken Ambassador
6 uur geleden
Amsterdam, Noord-Holland, Nederland Adecco VoltijdAbout the RoleWe are seeking a dynamic and enthusiastic individual to join our team as a Heineken Ambassador at the Heineken Experience in Amsterdam. As a Heineken Ambassador, you will play a key role in sharing our brand heritage with international guests and creating unforgettable experiences.Key ResponsibilitiesShare stories about our brand heritage with...
-
Customer Experience Specialist
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Lemonade VoltijdAbout the RoleLemonade is a customer-centric tech company that has revolutionized the insurance industry. As a Customer Experience Specialist, you will be part of a team that is passionate about delivering exceptional service to our customers.Key ResponsibilitiesProvide personalized and empathetic support to customers through various channelsCollaborate with...
-
Digital Customer Experience Manager
7 uur geleden
Amsterdam, Noord-Holland, Nederland Apt Resources Voltijd{"Responsibilities": {"Operational": [{"title": "Digital Customer Experience Management", "description": "Manage the development and implementation of digital customer experience strategies across various touchpoints, ensuring a seamless and personalized experience for customers."}, {"title": "Project Management", "description": "Lead and manage...
-
Customer Experience Strategist
6 dagen geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at ING. As a key member of our Product Development team, you will be responsible for designing and implementing customer-centric solutions that drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and execute customer journey maps to identify...
-
Customer Experience Strategist
6 dagen geleden
Amsterdam, Noord-Holland, Nederland ING VoltijdAbout the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at ING. As a key member of our product development team, you will be responsible for designing and implementing customer-centric solutions that drive business growth and customer satisfaction.Key ResponsibilitiesDevelop and execute customer journey maps to identify...
-
Heineken Brand Ambassador, Amsterdam
2 maanden geleden
Amsterdam, Noord-Holland, Noord-Holland, Nederland Adecco VoltijdAre you looking for an amazing opportunity to conquer the world as a Heineken Ambassador? The Heineken Experience, located in the former Heineken brewery in Amsterdam, is seeking enthusiastic and energetic individuals to join our dynamic team.As a Heineken Ambassador, you will play a key
-
Head of Global Customer Experience
6 dagen geleden
Amsterdam, Noord-Holland, Nederland The Kraft Heinz Company VoltijdJob DescriptionAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as the Head of Global Customer Experience. This is a key leadership role that will be responsible for driving our customer experience strategy and ensuring that we deliver exceptional experiences to our customers across the globe.Key...
-
F&B Service Ambassador
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Marriott International VoltijdAbout the Role:We are seeking a highly motivated and enthusiastic F&B Service Ambassador to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.Key Responsibilities:Welcome guests in a hospitable and...
-
Customer Experience Specialist
6 dagen geleden
Amsterdam, Noord-Holland, Nederland PAPER & TEA VoltijdAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Store Associate. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales, and creating a welcoming store environment that reflects the PAPER & TEA brand.Key ResponsibilitiesProvide...