Claims Experience Team Lead

2 weken geleden


Amsterdam, Noord-Holland, Nederland Lemonade Insurance Company Voltijd
Job Title: Claims Experience Team Lead

About the Role:

We are seeking a highly motivated and compassionate leader to oversee our experienced CLX advocates as they manage claims for our European customers. As a Claims Experience Team Lead, you will be responsible for ensuring all claims are handled efficiently while working to improve our claims experience into the best in the industry.

Key Responsibilities:

- Manage the day-to-day operations for our French claims team
- Train and coach the claims experience advocates on your team
- Delight our customers with seamless claims while outperforming on our KPIs
- Report on industry and company trends and other data-driven insights to both internal and external stakeholders
- Serve as the main point of contact for all French claims related enquiries

Requirements:

- 5+ years in a leadership role growing, managing, and coaching a claims team
- A Degree in Law or Legal is a Plus
- Proficiency in French and English
- Desire to work in a unique, dynamic, and fast-paced startup environment
- Empathetic, patient, and positive approach to your work
- Ability to work in an office environment a minimum of 2 days a week

About Us:

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.
  • Claims Experience Team Lead

    2 weken geleden


    Amsterdam, Noord-Holland, Nederland Lemonade Insurance Company Voltijd

    Claims Experience Team LeadWe're looking for a highly motivated, compassionate leader who's eager to bring our Claims Experience Team to the next level. As a Claims Experience Team Lead, you will oversee our experienced CLX advocates as they manage claims for our European customers. Your day-to-day will involve ensuring all claims are handled efficiently,...

  • Claims Experience Team Lead

    3 dagen geleden


    Amsterdam, Noord-Holland, Nederland Lemonade Insurance Company Voltijd

    Job Description:We're looking for a highly motivated and compassionate leader to oversee our European claims team. As a key member of our leadership team, you'll be responsible for guiding, mentoring, and managing a team of experienced claims advocates. Your primary focus will be on ensuring all claims are handled efficiently, while working to improve our...


  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    {"h1": "Empathetic Claims Experience Advocate Wanted for French Market", "p": "At Lemonade, we're on the lookout for a skilled and empathetic Claims Experience Advocate to join our team in the French market. As a customer-centric tech company, we're committed to delivering a surprisingly delightful experience to our customers through all our channels. In...


  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    Customer-Centric Claims ExperienceLemonade is revolutionizing the insurance industry with a customer-centric approach. We're seeking an empathetic and communicative individual to join our French Market claims experience team.This role involves working closely with our Claims Experience Adjusters to settle property losses and exceed customer expectations....


  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    We're building a team that's passionate about delivering an exceptional customer experience, and we're looking for a skilled Claims Experience Advocate to join us on the French market. As a Claims Experience Advocate, you'll be working closely with our Claims Experience Adjusters to settle property claims and exceed customer expectations. With a...


  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    {"h1": "Empathetic Claims Experience Advocate Wanted for French Market", "p": "At Lemonade, we're on the lookout for a skilled and empathetic Claims Experience Advocate to join our team in the French market. As a customer-centric tech company, we're committed to delivering a surprisingly delightful experience to our customers through all our channels. In...


  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    Claims Experience RoleWe're looking for an empathetic and communicative individual to join our claims experience team. If you have a background in customer experience and a genuine passion for helping others, this opportunity may be a good fit.In this role, you'll work closely with Lemonade's Claims Experience Adjusters to settle property losses and exceed...


  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    Empathetic Claims Experience AdvocateLemonade is seeking a highly empathetic and communicative individual to join our claims experience team. As a customer-centric tech company, we're committed to delivering surprisingly delightful experiences to our customers.In this role, you'll work closely with our Claims Experience Adjusters to settle property losses...


  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    Transforming Insurance with a Customer-Centric ApproachLemonade is revolutionizing the insurance industry with a unique customer-centric approach. As a customer-centric tech company, we've created an insurance experience that is smart, instant, and delightful.Our team is comprised of like-minded makers who thrive in a fast-paced startup environment. We...


  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    Verhoog je klanttevredenheid Lemonade is op zoek naar een geëngageerde Claims Specialist om onze klanten een unieke ervaring te bieden. Je zult samenwerken met ons Claims Experience Team om schades te behandelen en af te wikkelen. Ons doel is om de beste ervaring voor onze klanten te creëren, en wij zijn op zoek naar iemand die onze klantvriendelijke...

  • Claims Specialist

    1 maand geleden


    Amsterdam, Noord-Holland, Nederland Hiscox Voltijd

    Job Title: Claims UnderwriterJob Type: PermanentHiscox is a leading international insurance company with a rich history of over 120 years in the industry. We specialize in niche markets and offer a unique opportunity for professionals to grow and develop their careers.We are seeking a talented Claims Underwriter to join our team in the Netherlands. As a...

  • Claims Specialist

    1 maand geleden


    Amsterdam, Noord-Holland, Nederland Hiscox Voltijd

    Job Title: Claims UnderwriterJob Type: PermanentHiscox is a leading international insurance company with a rich history of over 120 years in the industry. We specialize in niche markets and offer a unique opportunity for professionals to grow and develop their careers.We are seeking a talented Claims Underwriter to join our team in the Netherlands. As a...

  • Sales Lead

    1 maand geleden


    Amsterdam, Noord-Holland, Nederland Inhousify Voltijd

    Join Inhousify's Mission to Transform AgricultureInhousify, a pioneering scale-up in Amsterdam, is on a mission to revolutionize the global agricultural system towards a more sustainable future. By leveraging innovative solutions, they empower farmers with valuable insights, driving the industry towards a more environmentally friendly and robust business...


  • Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

    Wij zoeken een Claims SpecialistLemonade is een innovatieve en klantgerichte tech-bedrijf dat een unieke manier van verzekeren heeft ontwikkeld. Als Claims Specialist zul je samenwerken met ons Claims Experience Team om schades te behandelen en af te wikkelen. Je zult ervoor zorgen dat je de verwachtingen van onze klanten blijft overtreffen.Wat je nodig...

  • Claims Specialist

    2 maanden geleden


    Amsterdam, Noord-Holland, Nederland CHUBB Voltijd

    Unieke Claims Relationship rolWe zijn op zoek naar een Claims Customer Relationship Manager (CCRM) voor de Benelux om onze focus op en onze relatie met verzekerden en makelaars te versterken.Belangrijke verantwoordelijkhedenAanspreekpunt zijn voor de verzekerde en makelaar met betrekking tot afspraken over schadeafhandeling, de coördinatie van claims...


  • Amsterdam, Noord-Holland, Nederland Assurant Voltijd

    Customer Service Claims AssociateWe are seeking a highly skilled Customer Service Claims Associate to join our team in Amsterdam. As a Customer Service Claims Associate, you will be responsible for assessing and resolving insurance claims for our German clients.Key Responsibilities:Assess and resolve insurance claimsCommunicate with clients to understand...


  • Amsterdam, Noord-Holland, Nederland AXA Group Voltijd

    AXA XL the Netherlands is seeking a Senior Claims Specialist with a focus on Casualty & Financial Lines Claims.The ideal candidate will have a minimum of 5 years of claims experience and recognized knowledge and abilities.Key responsibilities include:Investigate, negotiate, and settle Casualty (PD) and Financial Lines claims.Determine what information about...


  • Amsterdam, Noord-Holland, Nederland Assurant Voltijd

    Customer Service Claims AssociateWe are seeking a skilled Customer Service Claims Associate to join our team in Amsterdam. As a Customer Service Claims Associate, you will be responsible for assessing and resolving insurance claims for our German clients.Key Responsibilities:Assess and resolve insurance claims for German clientsCommunicate with clients to...


  • Amsterdam, Noord-Holland, Nederland AXA Group Voltijd

    AXA XL is seeking a senior claims specialist to join its team in Amsterdam. The ideal candidate will have a bachelor's or master's degree in law and at least 5 years of experience in claims handling.The senior claims specialist will be responsible for investigating, negotiating, and settling casualty and financial lines claims. This will involve determining...


  • Amsterdam, Noord-Holland, Nederland AXA Group Voltijd

    Senior Claims Specialist Casualty & Financial LinesAXA XL is seeking a Senior Claims Specialist with a focus on Casualty & Financial Lines Claims. As a key member of our team, you will be responsible for investigating, negotiating, and settling claims in a timely and professional manner.Key Responsibilities:Investigate and analyze claims to determine...