Claims Experience Advocate, French Market

1 maand geleden


Amsterdam, Noord-Holland, Nederland Lemonade Voltijd

{"h1": "Empathetic Claims Experience Advocate Wanted for French Market", "p": "At Lemonade, we're on the lookout for a skilled and empathetic Claims Experience Advocate to join our team in the French market. As a customer-centric tech company, we're committed to delivering a surprisingly delightful experience to our customers through all our channels.

In this role, you'll work closely with our Claims Experience Adjusters to settle property losses and exceed customer expectations. With a customer-first mindset, you'll be responsible for handling simple or fast-track claims, providing top-notch support to our customers in French.

Key Responsibilities:

* Investigate and handle claims from start to finish
* Organize and prioritize daily tasks to resolve claim-based questions
* Work with management to shape processes and improve our claims experience

Requirements:

* Minimum 4+ years of claims-handling experience
* Proficient in French and English
* Desire to work in a unique, dynamic, and fast-paced startup environment
* Efficient and loves to get things done
* Ability to approach work with empathy, patience, and positivity

If you're passionate about delivering exceptional customer experiences and have a background in claims handling, we'd love to hear from you"}



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