Customer Solutions Specialist
4 weken geleden
Vestas is a global leader in sustainable energy solutions, and we're seeking a skilled Customer Engineer to join our team. As a Customer Engineer, you will play a critical role in providing technical support to our customers, ensuring their wind energy projects are running smoothly and efficiently.
Key Responsibilities- Provide first-line technical support to our customers, resolving complex technical issues and communicating with our Technical Support Department to ensure timely resolution.
- Build and maintain relationships with customers and stakeholders, ensuring excellent communication and a high level of customer satisfaction.
- Monitor and record all technical issues in relevant systems, ensuring easy access for stakeholders and facilitating proactive issue resolution.
- Identify opportunities for process improvement, enhancing customer experience and driving business growth.
- Collaborate with internal teams to provide constructive feedback and suggestions for new solutions to prevent technical issues from recurring.
- Bachelor's degree in a technical field (Mechanical, Electrical, etc.) or relevant professional experience.
- Strong technical knowledge and understanding of wind turbines.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Fluent English, with Dutch preferred, and other language skills an asset.
Vestas is committed to creating a diverse and inclusive work environment, where everyone has the opportunity to grow and develop. As a Customer Engineer, you will have the chance to work with a talented team, develop your skills, and contribute to our mission of powering a sustainable energy future.
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're passionate about renewable energy and customer service, we encourage you to apply for this exciting opportunity.
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