Food and Beverage Operations Manager
2 dagen geleden
Pulitzer Amsterdam is seeking a highly skilled Food and Beverage Operations Lead to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of food and beverage services across our venues.
Key Responsibilities- Organize and supervise the F&B Services Operations team to deliver exceptional service to our guests.
- Prepare and manage the cash register, ensuring accurate transactions and maintaining a high level of customer satisfaction.
- Identify and address potential service disruptions, ensuring seamless delivery of food and beverage services.
- Train and guide new employees, interns, and trainees to ensure they have the necessary skills and knowledge to excel in their roles.
- Address and resolve guest inquiries, complaints, and issues promptly and professionally.
- Minimum of 2 years of work experience in the restaurant industry, preferably in a hotel.
- High level of ownership and ability to work independently.
- Fluent in English with excellent communication skills.
- Ability to work under pressure with great attention to detail.
- Experience Stay at Pulitzer Amsterdam as part of our introduction program.
- 6 complimentary nights a year at any Lore Group hotel.
- Lore Group Employee & Immediate Family Rates.
- Lore Group Friend and Family Rates.
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery.
- 50% discount in Lore Group restaurants and bars.
- A monthly budget to spend on benefits platform Alleo.
- Possibility to lease a bike.
- 50% discount in restaurants & bars at 19 partner hotels in Amsterdam.
- Free and unlimited appointments per year with a psychologist via OpenUp.
- A monthly contribution to a pension scheme.
- A monthly travel allowance.
- A monthly clothing allowance (if applicable to your position).
- A yearly shoe allowance.
- Possibility to take part in a Dutch language course.
- Freshly prepared meals in the canteen.
- Discount on supplemental health insurances.
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