Business Development Coordinator
7 dagen geleden
We are seeking a highly skilled Business Development Coordinator to join our team at Undutchables. The ideal candidate will have a strong background in customer service and supply chain management, with excellent coordination and communication skills.
This role is responsible for maintaining a high level of customer satisfaction by providing exceptional customer service, resolving complaints in a timely manner, and ensuring accurate processing of orders.
- Main Responsibilities:
- Building and maintaining strong relationships with dealers through effective communication and trust.
- Proactively handling customer complaints by offering suitable solutions and alternatives.
- Managing the order cycle to guarantee timely and accurate processing of orders.
- Coordinating administrative tasks such as specification change requests, shipping schedules, and credit notes.
The successful candidate will also be responsible for visiting dealers to provide updates, support, and training, promoting the company brand by representing the company at exhibitions, trade fairs, and dealer meetings.
To be considered for this role, you will need:
- A higher professional education (HPE) or master's business administration (MBA) degree.
- A minimum of 3 years' experience in customer service and supply chain management.
- Excellent coordination, communication, time management, and organizational skills.
- A proactive mindset, proficiency in computer tools (MS Office), and working knowledge of SAP or other ERP systems and CRM.
- A solid command of English (business level required) and additional European languages are an advantage.
- Experience in logistics and supply chain processes, with a strong attention to detail and ability to multitask in a fast-paced environment.
The estimated salary range for this position is $45,000 - $60,000 per annum.
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