Customer Experience Manager

4 weken geleden


Amsterdam, Noord-Holland, Nederland beBee Professionals Voltijd

BeBee Professionals is looking for a Customer Experience Manager to develop and maintain relationships with clients, provide customer service, and ensure customer satisfaction. The ideal candidate will have excellent communication and interpersonal skills, be highly organized, and have a strong customer service background.

Key Responsibilities:

  • Develop and maintain relationships with clients
  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and issues
  • Monitor customer feedback and provide feedback to management
  • Ensure customer satisfaction

Requirements:

  • Bachelor's degree in Business Administration or related field
  • At least 3 years of customer service experience
  • Excellent communication and interpersonal skills
  • Strong organizational and problem-solving skills
  • Ability to work independently and as part of a team

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